I sent a gift card from Kohl's to my niece for her birthday. Unfortunately, it was the wrong email address and Kohl's told me there was nothing they can do about it.
My $20.00 is just out there to no such email address and I am out the money! All I wanted to do was cancel the order to the wrong email address and resend it to the right email address.
I talked to a rep and also the manager and they will not change it for me. I am really upset about theie policy and will not shop at Kohl's in the future!
Review about: Kohls Manager.