The issue occurs when have used your Kohls cash on another purchase and returned the original item that you earned Kohl's cash from. Kohl's will reduce your return amount by the Kohl's cash amount and reduce the tax amount refunded to the customer by the Kohl's cash amount.
This should be against the law.
Think of the millions of dollars that Kohl's is making off of customer returns annually. There should be a class action lawsuit against Kohl's for out right stealing from the general public.
Product or Service Mentioned: Kohls Cash Rewards Program.
Reason of review: Return, Exchange or Cancellation Policy.
I didn't like: Stealing from the general public, Customer service.