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3 comments

Placed an order for 3 pairs of men's 505 levis jeans. Paid for two day delivery.

Received the order after 4 days, opened sealed package and found two of three pairs of jeans where stained. Tried to washout stains but stains remain. Kohl's answer was to buy two more pairs first and then return the other two stained pairs. I will not buy from Kohl's ever again.

I hope they close their doors tomorrow. Worst customer service ever. Call their customer service, got no help from them. Call corporate and got transfer back to customer service desk in foreign country.

Tried their customer chat help line again useless. pictures attached

Product or Service Mentioned: Levis 505 Jeans.

Reason of review: Damaged or defective.

Monetary Loss: $100.

Preferred solution: Full refund.

I didn't like: Dirty products purchased or customer service, Shipping or customer service.

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Anonymous
Salt Lake City, Utah, United States #1270879

He makes a point though.

If they just refunded you, it could be for any reason.

They don't know it was sent to you like this. Maybe they need to inspect the merchandise to see it was (for this case) an accident in the dying process of the jeans.

Then they will do a refund.

During that time, you could buy another pear so you have the jeans with you or wait for the refund.

Its kind of a risk you take when shopping online. It happens at times.

Anonymous
#1263570

Sir or Ma'am,

I greatly resent your statement about "having an accident in my underoos"!!!! I am 53 years old and have not had an "accident" in at least 3 years now so GFYS.

Anonymous
#1263445

Sounds like someone is trying to blame kohls because he had an accident in his underoos.

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