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Haven't recieved Kohls cash

I made purchase on April 26, 2021 and was suppose to receive $20 Kohls cash not received it. Its been few days already.
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ID
#2525702 Review #2525702 is a subjective opinion of poster.
Preferred solution
Waiting to receive kohl’s cash for purchase made on April 26

Payment issues

I was trying to get information on which bank account I had used to make a payment. Went through chat that was no help at all, I finally went to customer service and spoke with a man he got me to the person I needed and she was great both team members helped me out and they both were helpful,the chat line was no help just a waste of time. Thanks for wanting to know what happened let's me know Kohl's cares speak with a person
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ID
#2525009 Review #2525009 is a subjective opinion of poster.
Location
Atlanta, Georgia

Trying to track my order

First of allI was not "pissed". I was just trying to get info on when my order was going to be delivered. I am going out of town and need to make arrangements if I will not be home. They stated pkg was shipped , but could not track to see delivery date. Tried several times and now locked out. My order # 615172****. I would appreciate a eta on my order or tracking number. Thank you
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ID
#2523818 Review #2523818 is a subjective opinion of poster.

I couldn’t get my money out of my wallet

I couldnt get my money out of my wallet And he told me that the wallet money doesnt go in affect until May 1 so Im gonna hold off and get my vacuum sealer of my cold bucks and my wallet Ill order it May 1
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ID
#2521724 Review #2521724 is a subjective opinion of poster.
Location
Riverside, California

Change a online ordering

I ordered sunroom curtains. Order number 615198****. I ordered the wrong color. Would like to change the color to , GREY please
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ID
#2520304 Review #2520304 is a subjective opinion of poster.
Location
Irene, South Dakota

I have not gotten my Iconnect

Kohls - I have not gotten my Iconnect
I got all my items besides the watch and I still would like to have it. Could someone please email me about this?
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ID
#2517457 Review #2517457 is a subjective opinion of poster.
Location
Foster City, Michigan

No one will help with order missing item

No customer service. Can not talk to a real customer service person! Where is your customer suppose to contact?

User's recommendation: Don’t order no customer service.

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ID
#2516183 Review #2516183 is a subjective opinion of poster.
Loss
$12
Preferred solution
Deliver product or service ordered

Need refund

DI sent back my item for a refund because it was to big. They received the item back and told me it would take a month to receive my refund. That's unacceptable because I just received the bill for the item and I'm told to pay within 2 weeks. So not only have I not received my refund but I have to pay the bill? Because if I don't pay the bill my credit will suffer.. this is absolutely unacceptable they should be able to refund someone within a week, not a whole month.
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ID
#2514551 Review #2514551 is a subjective opinion of poster.
Loss
$27
Preferred solution
Full refund

Order not received

Order not received and refund not received and it's been more then 30 days why pay 1st and no product in hand they should have to get u product before they take ur money due to lack of return my son had no bday gift because they did not get me what I bought and did not return my money in time for his birthdaydon't shop khols
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1 comment
#2008574

Go open your own online store and “get product to customer “, then take payment. Let me know how that works out for you. You’d be out of business real quick.

ID
#2508536 Review #2508536 is a subjective opinion of poster.
Service
Kohls Customer Care
Loss
$80
Preferred solution
Full refund

Never received package

Received 1st package of order but never received 2nd package of order. 2nd package was my Easter dress.....or was supposed to be!
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ID
#2505257 Review #2505257 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

Fitting rooms closed

I was prepared to purchase a new wardrobe today. Since I lost a lot of weight, I have no idea what size I wear. All fitting rooms were closed. Other stores provide fitting room access - safely - so Ill be taking my business elsewhere.
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1 comment
#2003391

No need to tell us . Just go away!

ID
#2504663 Review #2504663 is a subjective opinion of poster.
Location
Florence, Kentucky
Preferred solution
I don’t want anything. They have lost my business

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Verified Reviewer

Terrible service

2 weeks after trying to make an online purchase, I'm still stuck with 4 pair of shorts that don't fit! They expect me to go out of my way to visit the store after trying, ONCE AGAIN, to place an order on online?! WORST EXPERIENCE EVER

User's recommendation: AVOID KOHLS AT ALL COST.

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ID
#2504660 Review #2504660 is a subjective opinion of poster.
Product
Nike Shorts
Cons
  • Ordering online and customer service is horrible
  • On line shopping not user friendly and tricky
  • Kohls politics
Loss
$110
Preferred solution
Let the company propose a solution
I ordered an item, had it delivered to the closest store 30 miles away. When I got home, my husband opened the item and they sent the wrong size. I checked the order and I ordered the correct size. I called cs but all they did wa apologize and tell me how much they...
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ID
#2503766 Review #2503766 is a subjective opinion of poster.
Location
Bigfork, Minnesota

Wanted to place order and no one there to help ME

Recording!!!!!! Wanted to talk to a person really wanted to place my order ... cant believe that.. 1st time that has ever happened
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ID
#2502426 Review #2502426 is a subjective opinion of poster.
Pros
  • Coupons
Preferred solution
Deliver product or service ordered

Place order

Tried to use kohls cash the night it expired to make a purchase. Would not except it and no one was available to talk to on phone to make the purchase. Lost $60.00 in kohls cash!
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1 comment
#2003365

You can redeem Kohl’s cash in store up to 10 days after it expires!

ID
#2499186 Review #2499186 is a subjective opinion of poster.
Pros
  • Usually have good luck
Cons
  • Bad online phone support
Loss
$60
Preferred solution
Let the company propose a solution