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I recently have a law suit against Kohl's #642 here in San Antonio Texas and against Mike Robson, one of their managers :/ Mike Robson filed a false police report accusing me of yieling at associates and at customers. The video could have prove my case in court...
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Anonymous
Anonymous

So you didn't say why you stole the clothes in the first place? You missed that part. You should update this false review.

Anonymous
Anonymous

In other words, "waaaaaaaahhh!"

#361756
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Purchased a Cuisanart oven online and it was supposedly delivered by UPS on 11/28/2017 at 10:19pm. I go to bed around 9:30pm so, apparently, the package was left in front of my house. The next day I checked tracking and found that it was delivered but there was NO...
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Anonymous
YouDontNeedToKnow

Even though I know you updated your complaint to state that Kohl's issued you a refund, did it not ever occur to you that your package may have been stolen? There are package...

CCottrell
CCottrell

Issue resolved. Kohl's issued a full refund today via email.

1.0
I didn't like
  • Being called a liar
  • Saying i received a package when i did not
#1155033
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Kohls - Horrible customer service
Kohls - Horrible customer service
I order 8 yankee candles to give as Christmas presents... when they arrived they were all broken... I have contacted customer service many times to have my items replaced... each and every time I am told to wait a few more days for them to investigate to see if they...
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1.0
#1145761
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Kohls - Don’t order online

Kohls
#1168569
1.6
Details
Ordered Christmas gifts Dec 20th. Got ups tracking #. No item. Called them. They told me to wait until Jan 9th! I did. No item. Called again. They asked me to wait 2 days. Nothing. Called again. Finally agreed to credit me and reorder at price I paid in Dec. guess what?? Out of stock!!! Sooo mad. And when I called the reorder in they had me on hold 20 minutes before I gave up and hung up. Wtf!!!!
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Discounts and Special Offers
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Warranty

Kohls - Corporate refund is a fraud

Kohls
#1165966
1.0
Details
They took my stuff and told me that I will get a corporate refund in 7 days. It's been more then a month I didn't receive anything. Called kohls corporate refund office 2-3 times. Waited for 2 hours then decided to left them a message. No call back it's been a week. So strange. Never going back to kohls.
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Kohls - Beyond pissed off, was lied too

Kohls
#1154746
2.6
Details
I didn't received an item in my order placed on Nov. 17th 2016. Cs did all the tracking before dec. 9th. I was gaurenteed my refund before christmas since it couldn't be resent . It's now a day before and nothing . The watch is over $600. Thanks to kohls my son now gets nothing. I am filing with bbb. I want my money back now. I will never shop kohls again. They lie...
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Kohls - False advertising

Kohls
#1153023
I bought on line makeup case set of two priced fifty percent off when I receive d original price tag on one was 40-and one 35 they were advertised at 99.99
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( the below email was sent to the CEO of Kohl’s exactly one week ago) I have not had a response as of yet but i sure hope i get a resolution or i will be posting this with my Attorney. Dear Mr. CEO I want to first congratulate you on your retirement next year 2018...
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Anonymous
Anonymous

Kohl's Loss Prevention are plain clothes "IDIOTS" who think they are important and above the law .... I'd sue the bastards and teach them a lesson ...

Anonymous
Anonymous

No CEO couldn't care less about the book you wrote. Your e-mail contains several things irrelevant to your complaint. What does your business card and the fact you claim to ...

4.2
#1134188
Reply to reviews
I initially signed up for a credit card so I could use my kohls cash and be able to get the 30% off. Since I applied online I didn't have the card number so was unable to use it on the app or online to make my purchase. When I called the customer service I had to wait,...
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Anonymous
YouDontNeedToKnow

It sounds like what you were trying to purchase were items that are excluded from using percent-off coupons on (i.e. Nike, Columbia, Levi's, Converse, electronic items, etc). ...

3.3
I liked
  • Receiving points that turn to cash
  • Coupons
I didn't like
  • Limitations on discounts
  • Inability to use card online immediatly
  • Customer service
#1151970
Reply to reviews
Purchased two canon t6 cameras at BF price, one for me and other for my wife as we both wanted dlsrs for bird photography. Order was accepted because i even got the kohls cash added to my account to use on nov 26. Yesterday received an email from kohls informing that...
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Anonymous
Anonymous

Say there are 20,000 people in line at every store in the country. And 50 cameras at every store. You're not the only person shopping. Stop acting like you're owed something. ...

Anonymous
luciano

Just found this on their web site:My order was canceled the day after placing it.There was likely an issue with our inventory. Although we initially thought the item was in st...

4.0
#1136826
Reply to reviews
Ordered online. Kept receiving emails that items were on delivery truck for delivery that day. Kept calling & questioning why did not receive anything & told wait for deliveries. Finally received after 10 days after filed formal complaint. Was advised that they had not...
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Anonymous
Maryana

A few days before Christmas I wanted to put a clearance item on hold. I was told by an employee and so-called manager that I couldn't. What kind of service is this? I am done ...

1.6
I didn't like
  • Unethical refund practice
  • Poorest customer service
#1152507
Reply to reviews
Ordered 5 items the week before Thanksgiving and children's shoes were sent instead of women's boots and i bought 3 blankets and only sent 2 but the invoice listed that they sent all 3. I went to kohls customer service department today and they credited me for the...
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Anonymous
sheryl mcdonald

My family has to celebrate Christmas a week earlier to accommodate for married children. I ordered pajamas that stated my order would be delivered on or before Dec 7th. Ko...

Anonymous
Anonymous

Well, you see what happened is you got someone else's order. You forgot to read the information on the box. It wasn't your information and address. The shipping department mes...

#1137106
Reply to reviews
I talked to kohls.com on dec 26 2017. I bought my husband a pair of winter boots for christmas and I needed a size bigger and because they were not available to ship to store and it had been longer than 14 days they could not match price I paid ! I could however pay...
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2.0
I didn't like
  • Online service and customer service after the face
  • No satisfaction
#1156345
Reply to reviews

Featured

Kohls - Khol's Cash
Kohls - Khol's Cash
This program is a scam............if you forget or one day past the expiration date you are screwed. Even the store manage will not help you. No one is perfect and you only give the person a week to use this Khol's Cash or else you lose it. WOW! should be called Kohl's...
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Anonymous
Anonymous

Listen. You didn't forget for one day. You forgot for two months!You get a 10 day grace period which is more than nice!It's not the $140It's two months over due!It's your faul...

Anonymous
Anonymous

Agree with the other comments below. Coupons have expiration dates for a reason. You sound like one of those "I'll get my way" types. You said the manager was not nice and ...

1.0
I didn't like
  • Manger-cheryl was not very nice nor helpful
#1079819
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