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Placed an order using accrued Kohl's cash. Received a further email that the order was canceled. Called. They asked a number of security questions to verify that I had placed the order. At the end of the numerous questions they needed to text me a code. I gave them 2...
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2.0
I didn't like
  • Customer service
#1402496
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I called to explain that I received a $10 reward email November 1, 2018 and I went to redeem it November 11, 2018 and the sales representative told me it had been redeemed on November 4, 2018. I explained that I wasn't in town that day so I couldn't have used it. She...
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#1398878
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Kohls - Denied credit card

I’ve tried two or three times now to get a kohl’s card. I have awesome credit and yet you guys won’t give me a credit card. The first time I applied I gave you my mailing address and I think that’s why I was denied. Now with my home address you still deny me and you won’t give me the specific reason why I’m being debied
3.6
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Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
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#1397718
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Kohls - Carts

I went to kohl's and was appalled at the lack of carts. Will NEVER shop thete
1.0
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Customer service
Discounts and Special Offers
Diversity of Products or Services
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#1396539
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Kohls - ANNOYED
I love the store. but i’m getting sick and *** tired of having to go back every god damn time because they forgot to take the alarm off it. it’s really *** annoying considering i have children who i have to take just to take this *** off.
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IAmRight
IAmRight

Mistakes happen. The associates are human too, you know. I highly doubt it happens every time. Relax. It's not the end of the world.

Anonymous
Anonymous

It happens. When the alarm goes off as.you are walking out the door, turn back, go to checkout and have them check for hard tags. I seriously doubt that it's every time. Certa...

2.0
#1395514
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I used my Kohl’s charge card on 10-28-2018. I was responding to a promotion that offered triple points and Kohl’s cash. I received either. I was instructed to contact customer service as the cashier was unable to provide the triple points or the Kohl’s cash.
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IAmRight
IAmRight

No one can make sense of your complaint. So did you not receive the points because the cashier forgot to add your Yes2You card to the transaction? If that's the case, you can ...

Anonymous
Anonymous

Yes to rewards can take 24-48 hours to show on your account. Points to not show on the receipt. How much was your purchase? Was it $50 or more pretax?

#1390950
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They have the nerve to send an APR hike notice while I'm in dispute with them for hundreds and told them to close the card since it will never be used again. Bottom line is they now say I only returned 2 items in a 4 lb box that cost me $11, BS there were 12 items in...
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IAmRight
IAmRight

First off, all credit card companies along with department store credit cards have the right to increase the APR at any time. It is clearly written in the terms and conditions...

Anonymous
Anonymous

Kohl’s is one of the only growing department stores left since they ship online orders out of their stores. Sorry to break it to you, but they aren’t going anywhere anytime so...

#1390688
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I placed three orders in the last month and a half with Kohl’s. One order was for store pickup, two items were cancelled on my order apparently as the items were out of stock, received no notification and the woman in the store tried to say I did the cancelling. Placed...
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Anonymous
Anonymous

They do have this new thing called "walk into the store and shop like a normal person". Things sell, the store is open. They don't close the store because you place an online ...

1.6
#1389912
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So I order an item from your company on 10/17/18 Order number 567-257-5261. I had already change my billing address to Mesa Arizona and I put shipping address the same. And for some reason it didn't change. Not my fault. But I should have checked to make sure though I...
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#1389228
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Contact Kohls

Mailing Address:
Kohl's Corporation
N56 W17000 Ridgewood Drive
Menomonee Falls, Wisconsin 53051
United States
Phone:
(866) 887-8884
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Kohls - Unorganized

I went there searching for a mans robe. While going through the store i noticed how unorganized it was. Products on the floor, shelves a mess, racks totally messed up. I got there right after they opened so why it wasnt organized before closing i dont know why. Probably wont go back.
2.4
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#1388187
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