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I just spent an hour online trying to order an overpriced shirt with my Kohl’s Cash, which I earned by paying a lot of money. After all of the hoops I had to jump through to place the order and type out the coupon number/info, they said it expired (which it doesn’t...
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Anonymous
Travis

All of these types of coupons expire. It clearly states all the rules on the back & the expiration date on the front. It is a coupon for money that you earned with the agreeme...

1.0
#1233397
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I bought several St. Nicholas Square Village pieces last year. Four of them did not have the cord with it. The one with both the light adapter and ac adapter attached to same cord. I tried to take them back but was told that they would only take them if the piece was...
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Anonymous
Anonymous

You want to make a return on an item that you bought in 2017????And you expect them to actually let you return in and get a replacement????There is a return policy that needs ...

3.2
I liked
  • Location because i was visiting and it was close
I didn't like
  • Fact i could not return it or get replacement
#1226315
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Kohls - Sent me a used blanket

Kohls.com sent me a used blanket thst was stained!!! I called customet service and received little to no help. I will never order anything online again. Now i have to take a cab to the store to return the item because they will not coordinate with me a pick up
2.5
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1225709
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I opened a Kohl's account online two days ago, but their computer system mistakenly used an old address I hadn't lived at in 7 years. Even though I entered my current address and phone number, their computer used an address and phone number that were seven years old....
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Anonymous
Anonymous

How is this Kohl's fault again? Own up to your mistakes, and stop trying to blame someone else.

#1224531
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I happened to used a Kohl’s cash. Then no matter how I returned everything from them, can never get rid of it. They said from the time you decided to use it, it means you bought it. And it expires before they made you aware it. Things are ugly and cheap there. Will...
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Anonymous
YouDontNeedToKnow

No one can make out what your complaint is about because it makes zero sense. What exactly do you mean "can never get rid of it?" You get rid of the Kohl's Cash by spending it...

Anonymous
Anonymous

This post makes absolutely no sense. What is your complaint? Dates to redeem kohl's cash is printed on the coupon. So, do you purchase items just to return? Sounds like you're...

#1222598
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Went to the Kohl's store in Woodstock today and was appalled at the dressing rooms. I was trying on black pants and the floor was so filthy and so full of dust it was hard to try them on without getting them dirty. I did but a pair but when I got home I had to take a...
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Anonymous
Tegan

This is why customers need to stop throwing clothing items, etc everywhere! Is it really THAT hard to put clothing back on the hanger & leaving it hung in the fitting room??? ...

#1221430
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You have the worst customer service EVER!!! Get a call center in the USA! Get a call center that understands and can help people and not one that can't figure out what the heck is going on. I have 4 packages lost that were shipped to the wrong address and the business...
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1.0
I didn't like
  • Horrible customer service - offshore call center
  • Return policy
#1219608
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i was at the Moorpark branch today March 22nd 2018, shopping and as I was walking out a kid wearing a glasses asked me to accompany him to the camera room where he said the camera showed that I had put a lipstick in my handbag,so they checked my handbag and found...
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Anonymous
YouDontNeedToKnow

Quit stealing stuff! It's just that simple. By the way, how are you enjoying the lipstick you stole?

Anonymous
Durpa

Because women are practically the only ones to steal make up. I mean look at the situation with some logic. Women get to carry a PURSE! Women act like your violating them when...

4.1
#1216888
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Rude workers and horrible prices , I will never shop there I don’t really like being treated like trash
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Anonymous
YouDontNeedToKnow

Your complaint lacks details. Exactly how were the associates rude? And what made you feel like you were being treated like trash? Sounds like this is a made-up complaint. No ...

1.2
#1209557
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Contact Kohls

Mailing Address:
Corporate Headquarters
Kohl's Department Stores N56 W17000 Ridgewood Drive
Menomonee Falls, WI 53051
Phone:
(866) 887-8884
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Kohls Products and Services

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I have had an account with Kohls for however long they have been in business. I somehow made a late payment in October I believe although I had on bill pay from my bank. Kohls put 30 days late on my clean credit report and I asked as a courtesy to take it off since it...
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Anonymous
YouDontNeedToKnow

Kohl's is under no obligation to remove a late payment from your credit report. You can demand all you want, but when you signed up for the credit card you agreed to the terms...

Anonymous
William

ADVICE : close all store charge accounts immediately ; they are unnecessary, expensive, and as you have experienced, burdensome.They also provide multiple opportunities to adv...

3.8
#1206805
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