Kohls

I recently have a law suit against Kohl's #642 here in San Antonio Texas and against Mike Robson, one of their managers :/

Mike Robson filed a false police report accusing me of yieling at associates and at customers. The video could have prove my case in court but instead they turned in an affidavit saying that the video i was requesting had gotten damaged and that " ONLY HALF " of the DATA was lost and that in that DATA was the incident i was refering to.

I have tried not to influence my family to stop buying at Kohl's because i believe that Mike Robson's criminal act is going to affect inocent manufacture good working people. So far i have refrain myself from buying in any Kohl's due to the fact that Mike Robson continues to be part of Kohl's and that they have not make any effort to protect other customers from this person. Please be aware. I asked for an apology because they fail to remove the sacurity tags from my items and instead of an apology Mike Robson called the police after the fact that i was already driving in my car.

He called the police and in the phone call and the police report he stated that i was inside and that i was refusing to leave and that he had to escort me out and that when he went to get my license plates that i had continued to creat disturbance yieling at customers. Everything a total lie. I still have my case pending in court #10. As I said at the begining, I have not influenced my family not to shop there but Today my son found one of the shirts he bought yesterday and it had the security tag on.

I hope this Criminal Mike Robson and Robby Luna are not in charge of customer service when my son goes back to request for the security tag to be removed. As for me...I will not go back to shop in any Kohl's until I find justice

Get your act together Kohls, no one want to see you and Disney pushing LGBTQ on children! That is not family friendly and this DEI requirement being pushed on you is just Communists, thats why it is being pushed on companies, schools and libraries by the Communist Democrats.

That is why you see this BS Communist agenda everywhere. Grow a pair and fight back!

So yesterday at kohls, i usually take my kohls app and scan prices. Most of the time, it might be on sale and it doesnt show, so using their app can tell you the price.

So i set out to go to kohls to get a blanket. I found this sheets set, one big extra soft set, when scanned it says $19.99 and it also happened with 2 blankets, i get to register and i noticed the prices and they were charging me $34 for the sheet set each. So i questioned this and showed them when upc was scanned what price came up. Then the blankets as well, they were scanning as $15 and they were trying to charge me $76 for the one.

I showed them how much it showed me, the price and then for the one blanket they were acting like i was stupid and the price was for a sham. Which at this point they were just making things up. Like all other companies, you can chat in with them but you wont ever get to speak to a live person. They should be made to honor the pricing that the item was scanned for.

They will not. So this is a warning to all kohls customers, their prices might scan one price but they will charge you a different price.

And to top it all off, the lady at the service desk was very rude. A assistant manager came up to check this situation out, and i told her how upset the clerk was because of questioning prices.

I purchased 2 gift cards for a few of my grandchildren from Kohls online on Dec 1, 2024, they were shipped Dec 4 and the package stopped at a UPS facility on Dec 5, 2024. I started calling Kohls on Dec 11 to alert them of the problem, I was repeatedly told to wait.

After Christmas I called and requested a refund for the gift cards I never received. After almost 2 months and numerous calls Kohls keeps stating that the refund was submitted and processed, just wait. Just like the gift cards the refund has never materialized.

Customer service just lies and keeps moving the goal post. Save your money and shop elsewhere, shoppers are abandoning the store and it looks like they will be filing for bankruptcy.

I order a ring and receive a ring that looks similar but is not the one I had ordered the ring I thought I was buying was supposed to be originally 1125.99 I'm not sure what the ring I received price even is bcuz when I type the description in it shows me a picture of the original ring I ordered and I have looked over and over for it with no luck locating the ring I received. I contacted the customer service chat assistant and they say sorry they don't have access to the ad they ran on Christmas Day and conveniently the ring I ordered is out of stock so they can not pull up the ring information.

They then tell me there's not any one to call me nor can I call them. Seems a lot shady to me. I just want to get the ring I originally ordered or get a full refund. I believe that would be more then fair considering.

I am pissed because I can't find the ring they sent and the ring they sent came in baggies I'm pretty sure when ordering diamond rings that are some $1125.99$. They come in a ring box.

I received a really nice pleather, fitted around waist, zip-up w/hood; very nice/soft, fake fur-lined (inside), a few months ago. Was a little tight, so it was hung in closet w/other jackets until 2 mos.

ago, when I took it out and SURPRISE! It fir me so nicely! Not heavy, which I like. So happy to have a not so overly heavy cold weather jacket to wear.

I wore it 3x, when I noticed that pleather was, shockingly, peeling off under armpit area.

As the days went on, jacket was literally peeling apart!

Looked like a skin disease!

I called Kohl.com. The young man told me kohls carried MANY different types of Cavalini jackets w/that I.D.

Told me I'd need to take it to a kohls-they'd help me find "this" jacket and either return $ or replace. I wanted a replacement!

Went to my nearest kohls at Park City in Lancaster Co. When I approached woman behind counter, and began to explain AND take jacket out to show her, she pushed bag w/coat exposed towards me, refusing to touch it, look at it, or help me!

She gave me a # to call, bcuz she said" I can't help you."

Since 1/21, I've been given 7 #'s. Absolutely NO HUMAN CONTACT AT ALL!

I have brain and visual disability. Can't use computer. I have a heck of a time dealing w/A.I.

This has been frustrating and difficult for me.

I can not get a corporate # for a jacket buyer for ALL or any, including the kohls in Lancaster co., Pa.!!! Please advise or help me get this jacket replaced!!!

The woman behind the return desk should NEVER had treated me like she did. Kohls employees know!

Ofc they do. This experience has me feeling as though my rights thru the ADA has been compromised.

Thank you.

I had shopped for a couple of hours and was ready to check out. I went to my cart to double check and finalize my purchase, it was around $258 and I had earned $50 in Kohl's cash.

I noticed that the ship to address had not been updated to my new address, so I edited it to the correct address. I went back to make my purchase and I noticed that my $258 purchase had changed to $358 and my earned Kohl's cash had disappeared. WTH is going on here, I wondered! while I was in my cart placing my order Kohl's had changed their sale at 10pm without ANY warning at all.

I tried Kohl's Chat TWICE, and all they could do was apologize, they said they couldn't help me with my order.

What a load of crap. So, I dumped my cart.

I have spent HOURS trying to place order. My concern was my associate discount was not being applied to the order I was placing.

My calls were being sent to off shore c/s associates who had no idea of what to do so I was passed from one to another. After being put on hold after asking to tranfer to US the wait became so long I hung up. I also had problem with locked accout that the system would not process my password change. Had to call for that too.

I decided to place order without assc disc applied and by hitting place order it went to message something went wrong and emptied my cart. Tried several times to replace with same results. Tonight I looked at my account only to find I have TWO orders coming with NO Assc disct applied.

WONDERFUL Tommorow I will have to start over to try to get my discount applied to my card. GREAT