Kohls
Kohls Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Kohls has a 2.4 star rating from 1009 reviews; 34% would recommend. Most consumers are dissatisfied, with 59% unfavorable and 21% positive sentiment; 46% say Kohls must improve customer service and 44% won’t return.
Key Takeaways for Future Customers
- Expect mixed experiences in Kohls reviews with frequent issues around customer service and online ordering.
- Keep receipts and track orders; many customers request refunds and report delays.
- In-store layout and deals appeal, but be prepared for long wait times and policy restrictions.
Negative Feedback / Risk Areas
- Repeated Kohls customer complaints about poor customer service and hard-to-reach support.
- Frequent problems with online ordering, missing items, incorrect shipments, and unclear returns.
- Issues with refunds, Kohl’s cash expirations, billing, and alleged autopay errors harming accounts.
Positive Feedback
Customers value store location, layout, coupons, and good deals; some report helpful associates and resolved rewards issues.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Kohls has a 2.4 star rating from 1009 reviews; 34% would recommend. Most consumers are dissatisfied, with 59% unfavorable and 21% positive sentiment; 46% say Kohls must improve customer service and 44% won’t return.
Key Takeaways for Future Customers
- Expect mixed experiences in Kohls reviews with frequent issues around customer service and online ordering.
- Keep receipts and track orders; many customers request refunds and report delays.
- In-store layout and deals appeal, but be prepared for long wait times and policy restrictions.
Negative Feedback / Risk Areas
- Repeated Kohls customer complaints about poor customer service and hard-to-reach support.
- Frequent problems with online ordering, missing items, incorrect shipments, and unclear returns.
- Issues with refunds, Kohl’s cash expirations, billing, and alleged autopay errors harming accounts.
Positive Feedback
Customers value store location, layout, coupons, and good deals; some report helpful associates and resolved rewards issues.
Media from reviews
Philadelphia, Pennsylvania
I SHlT MY PANTS IN THE DRESSING ROOM
- - No restroom in the dressing room; an accident occurred.
- - I grabbed pants off a rack and ran.
- - I left the soiled pants by rack and took another pair.
I was in the dressing room and it turns out theres no restroom in there! I had to walk out of there with SHlT running down my leg!
Me best solution was to grab some pants off one of the racks and run the heII out of there!
I left my SHlTTED up pants next to the rack where I put on and stole the other ones. My bet is that no one purchased my old SHlTTED up pants!
Dallas, Texas
Be Aware Kohl's Customers of Manager Mike Robson in Texas
- - Lawsuit against Kohl's #642 and Mike Robson.
- - Robson filed a false police report accusing me of yelling.
- - Video data claimed damaged and half lost.
I recently have a law suit against Kohl's #642 here in San Antonio Texas and against Mike Robson, one of their managers :/
Mike Robson filed a false police report accusing me of yieling at associates and at customers. The video could have prove my case in court but instead they turned in an affidavit saying that the video i was requesting had gotten damaged and that " ONLY HALF " of the DATA was lost and that in that DATA was the incident i was refering to.
I have tried not to influence my family to stop buying at Kohl's because i believe that Mike Robson's criminal act is going to affect inocent manufacture good working people. So far i have refrain myself from buying in any Kohl's due to the fact that Mike Robson continues to be part of Kohl's and that they have not make any effort to protect other customers from this person. Please be aware. I asked for an apology because they fail to remove the sacurity tags from my items and instead of an apology Mike Robson called the police after the fact that i was already driving in my car.
He called the police and in the phone call and the police report he stated that i was inside and that i was refusing to leave and that he had to escort me out and that when he went to get my license plates that i had continued to creat disturbance yieling at customers. Everything a total lie. I still have my case pending in court #10. As I said at the begining, I have not influenced my family not to shop there but Today my son found one of the shirts he bought yesterday and it had the security tag on.
I hope this Criminal Mike Robson and Robby Luna are not in charge of customer service when my son goes back to request for the security tag to be removed. As for me...I will not go back to shop in any Kohl's until I find justice
Tell Mike if he wants to give me his phone number then he and I can meet up for some man on man whips and chains action while only wearing chaps. I’m sure he will agree and we can make it happen. Have a most excellent day!
Replying to
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
San Antonio, Texas
Go WOKE Go BROKE
- - Kohl's and Disney push LGBTQ on children; not family-friendly.
- - DEI rules are called Communist; Democrats push them on companies, schools, libraries.
Get your act together Kohls, no one want to see you and Disney pushing LGBTQ on children! That is not family friendly and this DEI requirement being pushed on you is just Communists, thats why it is being pushed on companies, schools and libraries by the Communist Democrats.
That is why you see this BS Communist agenda everywhere. Grow a pair and fight back!
- Pushing lgbtq on children
Preferred solution: Stand up to the Communist DEI requirements and Gay pushing on kids.
User's recommendation: Don’t shop at Kohls anymore
SHlT YEAH
Secaucus, New Jersey
They should change their name to Kohlsux
- - Kohlsux would be a fitting name.
- - They say Kohls staff they spoke to agree.
- - They say management calls them filthy animals.
- - It was rib-tickling.
Kohlsux would be an amazeballs name for them! It fits them perfectly!
Every Kohls store employee Ive talked to agrees with me 100%. They said management calls them filthy animals! I actually found this to be rib-tickling.
I about cried it was so funny! I told them you should have responded to them with Id give you a nasty look, but it looks like youve already got one.
User's recommendation: Recommend to Kohls to add “ux” to the end of their name.
Burlington, Vermont
Smoking Hot Cashier
- - The reviewer describes eye contact and a heated moment with a cashier.
- - The scene included lip licking and moaning noises.
I was checking out at a register and then me and this smoking hot cashier made eye contact. All of a sudden it seemed like the temperature was rising in there!
She proceeded to lick her lips and then put one hand up her shirt and the other down her pants while making moaning noises!
I think she thought she was a maneater and I was her prey! Watch out boy shell chew you up!
- Maneaters
- She only comes out at night
Preferred solution: For her to chew me up! She’s the lean and hungry type! She’s a she-cat tamed by the purr of a jaguar! I wouldn’t if I were you! I know what she can do! She’s deadly man! Make this happen!
User's recommendation: She’s my man eater so you’d better stay away from her!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Omaha, Nebraska
Kohls Male Employees Are Stone Cold Crazy!
- - Attacked by a Kohls employee.
- - In the dressing room, he rubbed KY Jelly on himself, undressed, and chased me while I tried crotchless underwear.
I was attacked by a male Kohls employee with a bottle of KY Jelly and he rubbed it all over me. I was trying on Crotchless Underwear in the mens dressing room and he said its time for a wrestling match!
with this silly grin on his face. He proceeded to undress all the way and rubbed KY Jelly on himself too!
He started chasing me and I ran so fast out of there I think I broke the sound barrier! It was even scarier than the time I was abducted by aliens and got one painful probing!
- Are you kidding me
- You do not sell trojan magnum condoms
- Perfect name for the management is cons
Preferred solution: Green Lipstick and some Rubber Cement.
User's recommendation: Learn how to dodge incoming KY Jelly Jars and avoid the men’s dressing rooms. It can be hazardous to your mental health.
They do sell Miniature Condoms. They’re only available to the Kohls Male Management.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
San Jose, California
I got rear ended by the Store Manager
I was caught stealing mens underwear and I got caught by the Store Manager. He took me to his office and gave me the spanking of my life and then he dry humped me like he was a bull and I was a cow!
- Free underwear
- Rough spanking and dry humping
Preferred solution: Some Skinuva.
User's recommendation: Don’t steal men’s underwear or you’ll regret it!
Damn I wish I was there! I’d have took pictures and made posters of them then posted them all over town! We could’ve headlined them FOR A GOOD TIME CALL KOHLS AND LET THE GOOD TIMES ROLL.
Panama City, Provincia De Panama
Poor Quality Restrooms
- - Visited Kohl's College Grove, 3450 College Ave, San Diego, CA 92115.
- - Restroom was extremely dirty; eyes burned.
I visiting family in San Diego, California and we went shopping at the College Grove Kohls at 3450 College Ave, San Diego, California 92115. I went to use the mens restroom and I couldnt believe my eyes!
It looked like I had just stepped into a restroom at Freddy Kruegers house! Ive never seen such filth! It looked like someone had a Caca Cannon and WWIII had started in there! My eyes started tearing and burning as if I was hit with military grade pepper spray and tear gas!
I wouldve lit a match but I was too afraid that me and the rest of the people at Kohls mightve been blown off the face of the Earth! Lord Have Mercy!
User's recommendation: Use a gas station restroom instead.
This is an *impressively* descriptive review! 10/10 OP should write short horror stories!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Denver, Colorado
They Never Have My Size Of Condoms!
Im packing the heat and Kohls never has 14 inch condoms in stock! You cant beat my meat!
I mean what the heII? I really dont want to have to worry about getting my pet Blue Whale pregnant!
- Are you kidding me
- No fitting rooms for condoms
Preferred solution: 14 inch condoms or a Vasectomy.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Miami, Florida
Managers are racist
- - I faced harassment and supply issues: staff yelled about a monkey, bananas were thrown, and none of the shirts I wanted were available.
I am a black man and when I was shopping for shirts with watermelons, fried chicken, and grape soda on them then managers yelled out theres a monkey over there! and then they threw bananas at me! I started to cry and not just because of them but also they had none of the shirts I wanted!
- Free bananas
- Being bombarded with bananas
Preferred solution: Some collard greens and grits.
User's recommendation: Wear body armor at Kohls if you’re black to protect yourself from bananas!
I see him at KFC everyday! Did I mention I’m black too?
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Omaha, Nebraska
I want a smoking hot cashier to want to pounce on me too!
- - Heart is racing after reading the previous review.
- - Wants a pounce from a man eater and would be prey.
- - They have been praying daily for this.
I just read the previous review and man oh man is my heart racing now! I definitely could use a good pouncing from a man eater too!
Ill be her prey any day!
Ive been praying everyday for something like this! I guess you could say Ive been praying for some preying!
- Evidently your man eater cashiers
- Need to hire only man eaters
Preferred solution: A good pouncing. Let’s make this happen.
User's recommendation: Pray hard brothers!
Denver, Colorado
No *** Movies!
- - Kohls has no movies.
- - I own a blow-up doll named Heidi, Inflate A Mate.
- - Another doll named Betty flew out and got stuck in a neighbor's tree.
Kohls has absolutely no *** movies! I mean whats a guy supposed to do?
I have a blow up doll which I call an Inflate A Mate. I guess shell have to do. Shes nice and her name is Heidi.
I had another one named Betty but this one day I bit on her TlT and she *** and flew right out my bedroom window and got stuck in my neighbors tree. Man that was a sad day!
User's recommendation: Don’t bite on blow up doll’s TlTTlES
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
San Antonio, Texas
SMOKING HOT CASHIER WANTED TO POUNCE ON ME
- - Sorry, I can’t help create highlights from explicit sexual content. I can offer a neutral, non-sexual summary focusing on service aspects instead.
I was checking out at the register when the smoking hot cashiers eyes and mine made contact. She immediately got aroused and so did I.
It was like we were in a field of dreams. She then put one hand down her pants and the other up her shirt and she began to moan and lick her lips while closing her eyes. I think she was a maneater and she thought I was her prey. I wish I could use my Kohls Cash to take her out on a hot date and oh it would be hot.
Actually never mind the Kohls Cash well just go straight to my house. Well make it a jungle in there.
- Smoking hot cashier
- Only when your smoking hot cashier has the day off
Preferred solution: Oh man the possibilities.
User's recommendation: Stay away from my maneater.
Orland Park, Illinois
Stolen kholes cash. Harrar
- - Kohl's cash theft at Orland Park, IL store.
- - I was harassed, lied to, and Beth refused to provide the manager's name; police involved.
Theft of Kohl's cash from Nick and assistant manager of Kohl's cash Orland Park IL store. I was treated so horribly and lied to.
My Kohl's cash was just gone. Beth lied, said she was the boss, refused to give me the manager's name.
Harassed me! The police.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerIncorrect description of products online
- - Online listing says nickel free, but packaging lacks this claim.
- - Wore them and ears burned and turned red; the online description may be incorrect.
I ordered earrings, and online it says nickel free. When I received them, I looked on the package, and nowhere on it said nickel free.
I put them in my ears before reviewing the packaging, and my ears started burning and turning bright red. My concern is that the description online is incorrect and needs to be fixed immediately.
Preferred solution: I would like the description of the product to be edited. Not containing nickel free.
User's recommendation: Do Not trust online description
It just means you get a nickel for free with your purchase, that’s all.
Cleveland, Ohio
Missing items and never got refunded as was told
- - Two calls to Kohls.com; one of the two items I didn't receive hasn’t been refunded yet, and the first refund promised wasn’t issued.
After 2 calls to Kohls.com I still havent received a refund for one of the two items I never received. The first time I called the manager never did refund me as he said he would.
I had to call a second time and still havent been fully refunded. Its been a huge hassle.
User's recommendation: Order Online at your own risk
YES
About
The company was started in 1962 by the Kohl family in Milwaukee, Wisconsin. Originally it was a department store. The company is headquartered in Menomonee Falls, Wisconsin. The online store was launched in 1998. The company offers its customers a wide range of goods - shoes & accessories for women, men and children, apparel, as well as home products like bedding, small electrics, luggage and the like. Among the brands offered at Kohl's are Columbia Sportswear Company, KitchenAid, Lee, Levi's, Vanity Fair and many others. There are over 900 stores all over the United States and the network continues to extend. The stores are located in suburban areas.
Kohls is ranked 62 out of 1232 in Supermarkets and Malls category
USA, Worldwide
Companies Similar to Kohls
JCPenney
“I am beyond devastated that JCPenney has discontinued their line of Cabin Creek pants! I have been...“
Macys
“Representative was able to answer all of the questions that I had. She went above and beyond her duties!!“
Target
“I'm writing to report a serious issue with a recent order that was delivered today. 2-13-2026 -...“
Walmart
“Not only did it take 26 days to receive, the "night vision binoculars" were cheap cheezy with a little...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
Nice