Kohls - Review about Nike Shoes from Marion, Virginia

215 of 934 Kohls reviews

Horrible!Ordered pair of charcoal and orange Nikes but instead received black and hot pink cheetah print Nikes with no packaging slip and security tags on the shoes.

Went to nearest kohl's and was told the cheetah shoes were not in there system and 30 mins later left without a refund or merchandise credit. Called kohl's.com x3 and sent multiple emails which I get different responses from different people who always ask for same info. Still no refund and never received correct shoes.

Never will buy from kohls.com or step in a kohl's store again...and I have spent lots of money there!

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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Layout of Store
Customer service

Reason of review:
Not as described
Product or service
Nike Shoes
Review category
Footwear and Clothing
review #774686
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215 of 934 Kohls reviews

Jan 29, 2016 #1102725

It doesn't really matter, considering you would have returned the "correct" pair as well. Then you'd be here whining about the "WORST EXPERIENCE EVER" when customer service explained that refunds on credit card orders take a couple of days to clear......

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