Review about Kohls Checkout from Green Valley Lake, California

256 of 934 Kohls reviews

I got to the checkout line and I got 4 identical shirts in different sizes, but my 2 year old wouldn't let go of one of the shirts, so I asked the cashier if she could ring up one shirt twice and a white nosy *** ***, I have no idea who she was answered no they're not, like I was trying to get a shirt for cheaper. When I finished I tried to look for her to show her all the shirts rang out for the same price, but she was gone, *** ***

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Price Affordability
Discounts and Special Offers
Product or Service Quality
Exchange, Refund and Cancellation Policy
Layout of Store
Diversity of Products or Services

Reason of review:
Poor customer service
Product or service
Kohls Checkout
Review category
Supermarkets and Malls
review #758013

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256 of 934 Kohls reviews

Dec 25, 2015 #1083881

the different item numbers are for different sizes, that's why they have to be rung up separate, not because of different prices. they need to know in their computer system which sizes they have in stock. The cashier was right.

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Dec 25, 2015 #1083877

The sku numbers are DIFFERENT (look on your receipt, all the item numbers are different) because of the different sizes, so she did need to ring up each shirt, not because the price would be different, but for inventory purposes. So they know how many of each size they have in stock, especially since if you are looking for a certain piece of clothing and they don't have your size, they can check if other stores do, so they have to have an accurate inventory of sizes.

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