Kohls - Review about Bowl from South Jordan, Utah

467 of 934 Kohls reviews

Place settings, 2 @ 29.99 on sale for 20.99.Moved, lost receipt, brought back to return.

Was told I would get 7.00 each back, or I could trade an item that was same brand same price. Went back to find a trade, found the EXACT same item I was returning, priced at 29.99 on sale for 20.99.

Brought it back to customer service where they confirmed that yes, they were going to give me a third of what I paid, then turn around and sell it again for full price.Blatant robbery.

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Customer service
Price Affordability
Product or Service Quality
Discounts and Special Offers

Reason of review:
Pricing issue
Product or service
Review category
review #595290

Author wants to be contacted by the company. Learn more

Had an experience with Kohls? Submit review ›
Helpful? 0 Yes 0 1 No 1
Had the same issue 0 Yes 0
467 of 934 Kohls reviews
Kohls customer

Feb 17, 2015 #947267

Kohls claims a 29.99 item was on sale for $7.00??? First how does the store make ends meet selling the non closeout bowl for 78% off retail price, and second how so I sign up for those outstanding deals
Thank you

3 0 Reply

Feb 16, 2015 #946669

Without a receipt, who knows what you actually paid for the item? You could have used coupons or bought it during power hours when the prices are an additional 10-15% off. Kohl's policy is explained on their website as well as the back of the receipt. Without a proof of purchase, you get the lowest sales price within the last 13 weeks.

3 0 Reply

Feb 15, 2015 #945917

You don't have a receipt so how do they know you didn't originally buy it for $7? It gives you the lowest selling price if you don't have the receipt, they can also look it up if you paid with a credit card.

4 0 Reply

Feb 15, 2015 #945906

Keep your receipt. Don't buy stuff and then return it.problem solved.

5 0 Reply

Feb 15, 2015 #946176

Thank you. Why are people so unbelievably inept when it comes to these things and then think a company will just give them money back despite the lack of proof of purchase?

3 0 Reply
Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

× You are about to contact PissedConsumer.com

Review submitted through "Contact Us" will not get published on the site or forwarded to Kohls. However, many companies do monitor reviews on our site.

You were reading a complaint about Kohls.
Filing a new complaint about