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1 comment

Almost every time I order they can't place my order. I receive an email that I need to call them up.

This is because they think I'm not who I say I am. I understand security but this is ridiculous. I'm about done with Kohl's. I can order from another store online.

I told the customer service person how it's been the last year for me with ordering. I doubt this gets passed on. I wanted to write customer service but this isn't in their frequently asked questions so I can't write them. I don't feel like sitting on hold to call them up.

I guess they don't care if I don't order any more. She told me on the phone that what I ordered wasn't normal for me. It was two pair of PJ's for my grandchild!

So you understand this was cheap. What is the problem!???

Review about: Kohls Customer Care.

Reason of review: orders never go through.

Preferred solution: Let the company propose a solution.

I didn't like: Ordering online is a problem with kohls.

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Anonymous
#1370073

It sounds like someone is hacking different accounts and is made because she isn't getting away with it. Stop stealing other's credit cards and go grow up and get a job. Make your own money to use for once.

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