Update by user Dec 27, 2017
Kohl's issued a full refund, no further questions asked after my last email to them. I received an email confirmation that the amount of $172.39 was being credited to my charge account.
Original review posted by user Dec 24, 2017
Purchased a Cuisanart oven online and it was supposedly delivered by UPS on 11/28/2017 at 10:19pm. I go to bed around 9:30pm so, apparently, the package was left in front of my house.
The next day I checked tracking and found that it was delivered but there was NO package in front of my house. I've been dealing with a bunch of idiots since the 29th. Now they claim I acknowledged receipt of the package and closed the investigation. Ackowledging receipt usually means I signed for it....that did not happen.
The cost of the oven was $170.00 and was suppose to be a Christmas present. It's Christmas eve and no oven or refund. I will never shop at this store again, at least not with my Kohl's charge.
If I had used my mastercard I could have disputed the charge and Kohl's would be on the hook to prove it was received. This has never happened to me while shopping a Kohl's and it will be the last time too.
Product or Service Mentioned: Kohls Shipping Service.
Reason of review: Problem with delivery.
Monetary Loss: $170.
Preferred solution: Full refund.
I didn't like: Being called a liar, Saying i received a package when i did not.