Previously when I logged in I had set up my local store address details.when I login next time it will change automatically to some other store . Some times i dont notice this change and when I set up pick up at store it will choose that different store that is far away from me.
Its a headache .
Once we setup our local
Store address it should never change.
It should be the same location. It gives the shopper convenience and interest in shopping.
If kohls can fix this problem customers will be more satisfied.
And when I noticed the pickup location is different than mine at the next moment by email receipt, even I called to cancel entire order in order to place another order they said we cant cancel the order now..
It doesnt happen with amazon shopping.
I think kohls have to improve a lot
User's recommendation: Improve kohls site .
Location: Collingswood, New Jersey