I always shop Kohls because of the great clothings, personnel and prices.Today, at checkout a canadian customer ahead of me had her expired 30% coupon honored per manager.
When I approached the cashier I told her that I just threw my coupon out (30%) because it expired. She replied that she would not honor it anyways because I was not from Canada. This is shocking to me since I have been a loyal customer for a long time. I will be bringing back the item I purchased especially since I had time to think about the actions of your cashier.
A DISAPPOINTED USA CUSTOMER......PS I HAD AMERICAN MONEY TO SPEND.......id#999-9178-8488-7646-9801-9046-8373
This reviewer shared experience about poor customer service and wants this business to "clerk fully trained to accept similar situations and honor my 30%". The author is overall dissatisfied with Kohls. The most disappointing about kohls cashier from Kohls was outsourced customer service Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
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