Product: Kohls Website Clear all filters (0 of 35 reviews match)
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Kohls - Can't complete online order before time expires, lame. I think it's on purpose so can't get deals. Nobody answer phone. No more customer from me!

No help at all, can't place online order? ? Says not right info ! Just made order last week worked fine. Now that sale ends tonight convenient not working! On purpose so can't get deal. And called, no answer after 30 minutes.
Product
Kohls Website
#1418872
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Kohls - Unauthorized charges
Kohls - Unauthorized charges
Beware of money with this company!!!! I ordered $117.28 some pick up and some delivered. (This became the worst mistake and realized how corrupt this company is) Right after making my purchase I checked my bank account to see what my new balance was. I had approx. $83...
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Anonymous
S. Parker

This also just happened to me! I placed an order on Black Friday for $76.51, and they've taken additional pending charges totaling $202.52 from my bank account! Even though th...

h.kitchener
h.kitchener

You would be wise to 1. not use a debit card or allow anyone to just take money from your bank account and 2. keep a bigger balance in your checking account in the future. A g...

1.3
Product
Kohls Website
I didn't like
  • Poor policies
  • Stealing my hard worked money
#1407254
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Kohls - Website sucks!!

Constant problem with website. Freezes up. Start over and same problem over & over again.
Product
Kohls Website
#1341562
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Te Kohls website might be great for ordering online, but it is not intuitive for finding detailed purchase information on statements. The statements only reflect total purchase dollars. As a consumer we are encouraged to be paperless, but in doing that we should be...
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Product
Kohls Website
#1285606
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Please put Kohls customer service phone number where it is easily accessible to consumers. Twice today, I have spent an hour wasting time trying to access this number to find out what to do about logging in to pay my bill when my username or password was not accepted...
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Anonymous
Anonymous

Haha! I can't believe this!Duh! Every store is different! They have inventory in the store and then they have some that can be shipped.Are you this ***?If it's not available t...

Anonymous
UGH

I don't have a Kohl's charge but was trying to get their tel #. I couldn't find it on their website but googled it and found a toll free for them. My complaint is with their...

Product
Kohls Website
#1055369
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Khols has the most user unfriendly website of any company that I work with.Why should you have two different log on's and passwords. That is absolutely crazy.My email address is bonnie.moore@att.net!
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Anonymous
Anonymous

It's different because you have one for the shopping account and a more secure one with stricter password requirements for the credit card. It keeps your information and card ...

Anonymous
Anonymous

Why would you share your e-mail address on a public site where anyone can get a hold of it and start spamming you? It's not like Kohl's is going to see this complaint. You nee...

3.5
Product
Kohls Website
#1022907
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Kohls - Kohl's doesn't honor prices clearly posted on their website
When I asked how Kohls could place a price on their website and not honor it, she said I could return the socks for a full refund. I gave up, wrote a review about exactly what happened, and received an e-mail telling me my review had been rejected because it discussed...
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Anonymous
Anonymous

Product reviews are for reviewing the product, not completely unrelated issues. Your "review" had nothing to do with the socks. Obviously there was some mix-up and you were se...

Anonymous
Anonymous

Kohl"s does not know how to handle the customerWhen the adage came that the customer is always right. The companies do not seem to know.. It is also said that the buyer beware...

Product
Kohls Website
#1001569
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I tried to login to the Kohls charge site all day from both iphone and laptop. repeated submits of username and password merely refreshed or froze the screen with no error message. I finally got in, but then had to answer security questions even though I was using the...
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Anonymous
Anonymous

Again, difficulty to get into the website to pay my bill online, message was to try back in two hours! Sign In and PW never changed. Phone contact was worse...I would think th...

Anonymous
Anonymous

I had the same issue as well as not being able to checkout, sometimes not being able to put things in a cart. Kohls website is constantly hacked by malware. I bought a malware...

4.0
Product
Kohls Website
I didn't like
  • Website
#914796
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Here is the truth: Kohls stores are fine, Kohls.com is ridiculous! Everytime I have to call them, it makes me want to pull my hair out! I have never dealt with such careless, unhelpful people in my life. The main part of training for customer service is being as...
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Anonymous
Anonymous

You said the stores are fine. Seems a bit unfair to not still shop in the stores just because you're frustrated with the e-commerce end.

IHateCustomers
IHateCustomers

If you're stressed every time that you call them, then...why do you keep calling them? And, why do you continue to order stuff on their website?

3.9
Product
Kohls Website
#900518
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We purchased a Sonoma Outdoor Glider, Received it, put it together, & very satisfied with the item. HOWEVER, there was the same glider (different color) in my Kohol's online shopping bag. We hit the tab for "place order," rather than delete. Seconds after, we...
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MattD78
MattD78

Do you realize the kind of mess it would cause if people could go onto the website and cancel their own orders? That would be a logistical nightmare. Not only that but the ful...

Anonymous
Anonymous

That is why online sites have the "review your order" screens before clicking on the submit button. Once you place the order it can immediately drop into fulfillment.

2.5
Eldorado At Santa Fe, New Mexico
Product
Kohls Website
#812399
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