Manufacturer: Kohls Category: Websites Clear all filters (31 of 31 reviews match)
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Please put Kohls customer service phone number where it is easily accessible to consumers. Twice today, I have spent an hour wasting time trying to access this number to find out what to do about logging in to pay my bill when my username or password was not accepted...
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Anonymous
Anonymous

Haha! I can't believe this!Duh! Every store is different! They have inventory in the store and then they have some that can be shipped.Are you this ***?If it's not available t...

Anonymous
UGH

I don't have a Kohl's charge but was trying to get their tel #. I couldn't find it on their website but googled it and found a toll free for them. My complaint is with their...

Product
Kohls Website
#1055369
Reply to reviews
Khols has the most user unfriendly website of any company that I work with.Why should you have two different log on's and passwords. That is absolutely crazy.My email address is bonnie.moore@att.net!
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Anonymous
Anonymous

It's different because you have one for the shopping account and a more secure one with stricter password requirements for the credit card. It keeps your information and card ...

Anonymous
Anonymous

Why would you share your e-mail address on a public site where anyone can get a hold of it and start spamming you? It's not like Kohl's is going to see this complaint. You nee...

3.5
Product
Kohls Website
#1022907
Reply to reviews
Kohls - Kohl's doesn't honor prices clearly posted on their website
When I asked how Kohls could place a price on their website and not honor it, she said I could return the socks for a full refund. I gave up, wrote a review about exactly what happened, and received an e-mail telling me my review had been rejected because it discussed...
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Anonymous
Anonymous

Product reviews are for reviewing the product, not completely unrelated issues. Your "review" had nothing to do with the socks. Obviously there was some mix-up and you were se...

Anonymous
Anonymous

Kohl"s does not know how to handle the customerWhen the adage came that the customer is always right. The companies do not seem to know.. It is also said that the buyer beware...

Product
Kohls Website
#1001569
Reply to reviews
I tried to login to the Kohls charge site all day from both iphone and laptop. repeated submits of username and password merely refreshed or froze the screen with no error message. I finally got in, but then had to answer security questions even though I was using the...
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Anonymous
Anonymous

I had the same issue as well as not being able to checkout, sometimes not being able to put things in a cart. Kohls website is constantly hacked by malware. I bought a malware...

Anonymous
Anonymous

Kohl's has the ABSOLUTE WORST online system I have ever encountered. It is virtually impossible to log in to my account. Why in the world would you NOT fix this mess! OVER T...

4.0
Product
Kohls Website
I didn't like
  • Website
#914796
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Here is the truth: Kohls stores are fine, Kohls.com is ridiculous! Everytime I have to call them, it makes me want to pull my hair out! I have never dealt with such careless, unhelpful people in my life. The main part of training for customer service is being as...
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Anonymous
Anonymous

You said the stores are fine. Seems a bit unfair to not still shop in the stores just because you're frustrated with the e-commerce end.

IHateCustomers
Anonymous

If you're stressed every time that you call them, then...why do you keep calling them? And, why do you continue to order stuff on their website?

3.9
Product
Kohls Website
#900518
Reply to reviews
We purchased a Sonoma Outdoor Glider, Received it, put it together, & very satisfied with the item. HOWEVER, there was the same glider (different color) in my Kohol's online shopping bag. We hit the tab for "place order," rather than delete. Seconds after, we...
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MattD78
MattD78

Do you realize the kind of mess it would cause if people could go onto the website and cancel their own orders? That would be a logistical nightmare. Not only that but the ful...

Anonymous
Anonymous

That is why online sites have the "review your order" screens before clicking on the submit button. Once you place the order it can immediately drop into fulfillment.

2.5
Kohls Eldorado At Santa Fe, New Mexico
Product
Kohls Website
#812399
Reply to reviews

Received a broken mirror on Dec. 21, the box was open and no packing inside, I contacted the kohls.com website, they told me to toss the broken mirror because of danger of getting cut, and also told me they put in a credit to my account slip, NO credit was even noted....
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Anonymous
Anonymous

Why did you throw out the whole thing? The broken mirror glass should have been tossed but you should have kept the frame. How did you expect to get a refund?

TheKohlsExtraordinaire
TheKohlsExtraordinaire

First off, it should have been a "red flag" if the person you contacted told you to toss the mirror and they would issue a refund. No retailer would ever do such a thing with...

Kohls Montoursville, Pennsylvania
Product
Kohls Website
#773449
Reply to reviews
I placed an order on Kohls website for 2 of the Venetian worldwide hover boar scooters, because I have 2 boys. I was promised my order by December 8th. Finally on December 17th, I received one of the 2 hover boards I paid for. I caked immediately to let them know I...
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1.0
Product
Kohls Website
#761780
Reply to reviews
We actually received a hoverboard, but just like many of you, it was not the one we purchased online from Kohl's.com. We purchased a Venetian Worldwide electric self-balancing scooter. What we got was from LScooter.com Within just an hour or so of riding it, the right...
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Anonymous
Anonymous

I am having the same problem I cannot find a contact number for this company the hover board is going crazy when u get off of it.

Anonymous
Anonymous

Ordered a Venetian worldwide balancing board in blue. Received an Lscooter. Manual makes no sense, clearly google translated. Board became very hot and one side stopped wor...

3.0
Product
Kohls Website
I didn't like
  • False add
#759186
Reply to reviews
Where do I even begin?! Duplicate orders; SEVEN incorrect items fulfilled; they request that you drive to the store to return mistakes made by them & then won't allow you to use the same discounts you used when you reorder the correct merchandise; incorrect items...
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1.0
Product
Kohls Website
#754965
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