Retried to return something that was a gift for my 5 year old and was told I couldn't do that because I did not have the receipt. It was a gift from her grandmother.
A Frozen thermal mug and it got ruined on the first use and cannot be used again. All I wanted to do was exchange for another a a replacement and even offered to pay the difference and was still told I couldn't do that. Funny thing is the price and tags were still on the bottom of the thermal mug. The price in what I found and the ruined one I have was $5.
I offered to pay the difference three times!! DONE WITH KOHL'S!! My parents don't live close so that is not an option to run to their house and get the receipt.
They told me it was only worth $2.95. REALLY??
Review about: Kohls Tumbler Cup.
Reason of review: Return, Exchange or Cancellation Policy.