Product: Kohls Shipping Service Clear all filters (0 of 77 reviews match)
filters
Seller:
Show
State:
Show
City:
Show
Product:

I changed all my account information to reflect a new address and the shipping defaulted back to an address that the business listed no longer is there. She kept telling me the package was going back to sender and on UPS site it showed delivered. Worst experience and Kohls...
Read more
1.0
Product
Kohls Shipping Service
I didn't like
  • Horrible customer service - offshore call center
  • Return policy
#1219608
Reply to reviews
Show

Kohls - Wrong Order Mailed

I placed an ordet online so my daughter can get her birthday gift. They mailed a box with my daughters name on it AND anither kabel with someone elses name. My daughter did not get what i ordered. I asked kohls to mail my daughter her correct gift at no charge due to their messup and their error. they said NO
Product
Kohls Shipping Service
#1206092
Reply to reviews
No real apology nor any attempt to correct their multiple screw ups. I have yet to speak to anyone that speaks decent English; it's all outsourced overseas. Even the local Kohls stores are well aware of how horrible the online company is. As soon as you even say...
Read more
2.5
Product
Kohls Shipping Service
I liked
  • Local stores
I didn't like
  • Delivery time
  • Customer service
  • Lack of english language
#1204362
Reply to reviews
Show

Kohls - Order online & not delivered & still charge

I order online on Black Friday & I never get product so I called them they told me they find out & give you money back . 3 month done no reply & every time I called they said 3 to 5 business day u get money back
2.9
Details
Discounts and Special Offers
Ease of Use
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Website
Product
Kohls Shipping Service
#1179553
Reply to reviews
Since I used Kohls Cash during this transaction, I will not receive the full amount for the product purchased and will still have to go to the store to spend it. It is ridiculous that I have had to call so many times to receive a refund for an item I never received. I...
Read more
Anonymous
Anonymous

Send their Corporate office a letter.That information is found on the internet.

2.2
Product
Kohls Shipping Service
#1178068
Reply to reviews
Show

Kohls - Don’t order online

Ordered Christmas gifts Dec 20th. Got ups tracking #. No item. Called them. They told me to wait until Jan 9th! I did. No item. Called again. They asked me to wait 2 days. Nothing. Called again. Finally agreed to credit me and reorder at price I paid in Dec. guess what?? Out of stock!!! Sooo mad. And when I called the reorder in they had me on hold 20 minutes before I gave up and hung up. Wtf!!!!
1.6
Details
Discounts and Special Offers
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Warranty
Product
Kohls Shipping Service
#1168569
Reply to reviews
but the was no luggage so today I called Kohls.com. got a person I could not under stand spoke broken english....I did understand him to say the order had been cancelled. I said it was not I recieved the 3 shirts. His reply was You cancelled the luggage or someone did....
Read more
Anonymous
Anonymous

I can't understand what you are trying to say. And you couldn't understand the sales person.You know why, because you are too stupid. You need to go back to elementary grade s...

3.3
Product
Kohls Shipping Service
#1151117
Reply to reviews
On 11/27 I ordered Xmas gifts online.The order was split into 3 shipments. The 3rd shipment never tracked so on 12/11 I called the 800 number and was told the package was stuck in "labeling' and was given a case number and was told I would get an email within 24 hours...
Read more
2.0
Product
Kohls Shipping Service
#1149246
Reply to reviews
Ordered an item from Kohl's Nov 11, 2017 it is now Dec 14,2017 No product.Called #855-564-5705 Spoke to customer svc, cs supervisor and on hold waiting on Manger. Now product is unavailable but I can get a refund in 7 days. Yea because when I ordered it in Nov Kohl's...
Read more
Product
Kohls Shipping Service
#1148574
Reply to reviews

Top Rated Products in Shipping Services Category

fast forward to 12/7, tv still not shipped, go on chat, they are making my issue a "high priority"! Doing an "investigation"! Will hear back via email 24-48 hours. 12/10 no word, chat again. Told that my order was cancelled due to the tv being sold out, I was upset,...
Read more
1.8
Product
Kohls Shipping Service
I liked
  • Kohl sales
  • Sales
I didn't like
  • Customer service
#1147760
Reply to reviews