Product: Kohls Shipping Service Clear all filters (0 of 96 reviews match)
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Will never use or go to Kohls again!!! Ordered boots for granddaughters xmas gift on 12/17/18. Guaranteed delivery 12/21-12/24. 12/18 order fulfilled and ups label created. 12/19, 12/20, 12/21 - no change to status. Still showing UPS label created.Called and chatted 4...
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3.5
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Kohls Shipping Service
#1433434
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Kohls - Still need assistance and pissed

I still haven’t received the merchandise I ordered or an email as to the status of when my merchandise will be delivered. Please call me to resolve 4055134582 or email me atcindyvcharms@yahoo.com the status of my order. It’s a winter coat and need merchandise ASAP!
3.6
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Kohls Shipping Service
#1418729
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Kohls - Terrible

terrible online experience, makes me not even want to walk in a store. ordered the product and waited for weeks, after calling so many times i finally never got the product, -apparently the associate was mad because i was mad and decided to cancel my order altogether. oh and by the way the call wait time is just as terribly long!
1.0
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Customer service
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Kohls Shipping Service
I didn't like
  • Customer service
  • Your shipping policy
#1416650
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Misrepresentation of products online. Email saying orders have been shipped in full but come one at a time and on different days. Sending confirmation of order next day being told item is on back order for weeks even though showed 8 in stock. Overall not impressed with...
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Kohls Shipping Service
#1414696
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I placed three orders in the last month and a half with Kohl’s. One order was for store pickup, two items were cancelled on my order apparently as the items were out of stock, received no notification and the woman in the store tried to say I did the cancelling. Placed...
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Anonymous
Anonymous

They do have this new thing called "walk into the store and shop like a normal person". Things sell, the store is open. They don't close the store because you place an online ...

1.6
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Kohls Shipping Service
#1389912
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So I order an item from your company on 10/17/18 Order number 567-257-5261. I had already change my billing address to Mesa Arizona and I put shipping address the same. And for some reason it didn't change. Not my fault. But I should have checked to make sure though I...
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Kohls Shipping Service
#1389228
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Kohls - Shipping terrible the worst incompetence of any online servi

More than once ,orders shipped wrong address,but they sure know ehst address to send the bill
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Kohls Shipping Service
#1356942
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I recently ordered $500 worth of merchandise from Kohls online. I chanhed my address prior to hitting submit. Once the order was processed it still had my old address. I called Kohls within the 30 mins and the person on the line asked for a supervisor. Then told me the...
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Anonymous
Michelle

The same thing just happened to me abd they are telling me they can not cancel my order. Any advice?

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Kohls Shipping Service
#1323359
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I changed all my account information to reflect a new address and the shipping defaulted back to an address that the business listed no longer is there. She kept telling me the package was going back to sender and on UPS site it showed delivered. Worst experience and Kohls...
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1.0
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Kohls Shipping Service
I didn't like
  • Horrible customer service - offshore call center
  • Return policy
#1219608
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Kohls - Wrong Order Mailed

I placed an ordet online so my daughter can get her birthday gift. They mailed a box with my daughters name on it AND anither kabel with someone elses name. My daughter did not get what i ordered. I asked kohls to mail my daughter her correct gift at no charge due to their messup and their error. they said NO
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Kohls Shipping Service
#1206092
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