Marion, Virginia
Featured Not resolved
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
1 comment

Horrible! Ordered pair of charcoal and orange Nikes but instead received black and hot pink cheetah print Nikes with no packaging slip and security tags on the shoes.

Went to nearest kohl's and was told the cheetah shoes were not in there system and 30 mins later left without a refund or merchandise credit. Called kohl' x3 and sent multiple emails which I get different responses from different people who always ask for same info. Still no refund and never received correct shoes.

Never will buy from or step in a kohl's store again...and I have spent lots of money there!

This person wrote the review because of not as described of nike shoes from Kohls and attached a photo. Reviewer claimed that he or she wants Kohls to read this review and look into the issue (if any).

The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

Also, this reviewer considered the following companies: Pier 1 Imports, Target, Amazon or Ikea. We collected other reviews about products and/or services offered by Kohls for you to read. This information may help you with your purchase decision.

Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

It doesn't really matter, considering you would have returned the "correct" pair as well. Then you'd be here whining about the "WORST EXPERIENCE EVER" when customer service explained that refunds on credit card orders take a couple of days to clear......

You May Also Like