133 views
New Reviewer
3 comments
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
2.1

Kohl's is a corrupt store. My mom bought two fit bits she took one back with a receipt a week after buying it due to my dad and the kind of work he does.

My mom loved hers until it quite working with her phone. She couldn't find the receipt when she went to take hers back. They processed the return and asked her if a check would work. She only had hers for a month btw.

They told her she would receive a check in 6 days. When she didn't receive anything she called the main office they told her there was a issue at the store. She went to the store they told her she would have to call main office when she called back they said she was flagged in the system as a shoplifter. My mom has never shoplifted so she found her receipt whent back to store they said there was a mix up with a nother person.

She then received the check then days later a letter saying she owed $150.00 for shoplifting a speaker. They are sending threatening letters so it looks like she has to get a lawyer

Reason of review: Return, Exchange or Cancellation Policy.

Kohls Pros: Corruption.

Kohls Cons: Return policy.

Location: Sylva, North Carolina

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Guest

This didn't happen at all. You don't get a letter saying you're a shoplifter, please take your stories elsewhere.

Guest

KOHLS BUNCH OF CROOKS..THEY LL STEAL YOUR MONEY IF YOU HAVE A RETURN.. WILL FORCE YOU TO TAKE STORE CREDIT INSTEAD OF GIVING BACK THE CASH YOU GAVE THEM..CROOKS WITH A CAPITAL C

Guest

That did not happen. They aren't going to send a letter saying she's a shoplifter and demanding she pay.

Fitbits are expensive.

If someone comes in without a receipt, that's obviously going to raise a red flag. Corporate refunds are common in those cases.

Kohls Reviews

  1. 639 reviews
  2. 283 reviews
  3. 297 reviews
  4. 240 reviews
  5. 206 reviews
Kohls reviews