Product: Kohls Customer Care Clear all filters (71 of 71 reviews match)
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Kohls - Corporate refund is a fraud

They took my stuff and told me that I will get a corporate refund in 7 days. It's been more then a month I didn't receive anything. Called kohls corporate refund office 2-3 times. Waited for 2 hours then decided to left them a message. No call back it's been a week. So strange. Never going back to kohls.
1.0
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
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Product
Kohls Customer Care
#1165966
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I have recently had to make two exchanges.The second one was terrible. The associates seemed like they didn’t want to be working. The lady that helped me forgot to scan a pair of pants, and sent me to finish my exchange with the in a bag. While walking around the store...
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1.0
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Kohls Customer Care
#1165177
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Kohls.com system gone wild

I ordered a 3 pack of down throws for $54.03. They sent 55 packages of 3 and caused my credit card to be over the limit. I have a bulging disk in my back and still had to make two trips to the local store to return them. Gas, time, dirty suv from dirty boxes and bags and back pain. Flunky at kohls.com offered me $15 on my ndxt purchase. Avoid them like the plague.
Product
Kohls Customer Care
#1163108
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I bought four items through online on November 23, 2017.I have received two out of four items through FedEx/USPS in one package. After three days I received another package through FedEx/USPS, supposed to be the remaining two other items of my order. When I opened the...
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Anonymous
pplknonada

Blast about them all over ... Management READs all Tweets and posts!!! Trust me I know ... :)

1.9
Product
Kohls Customer Care
#1147769
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Placed an order.And then within KOHL's half hour window of opportunity - tried to correct the shipping address. After speaking to eight (8) customer service representatives, decided that I was surrounded by incompetence and cancelled the order with the last customer...
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Kohls Customer Care
#1146469
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And they still sent me double orders then they gave me a hard time when I ask them to come pick it up and take it back and the manager I spoke with started threatening me I will be boycotting calls from now on and making sure everybody knows about my negative experience I hope with over a thousand negative comments they actually go out of business. I was looking up reviews about their customer service and it's horrible I just want to make sure it's clear for the record that this was kohls...
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MattD78
MattD78

Yeah, it's a big hassle for any online retailer to cancel/combine orders. That's not just Kohl's. Pretty much any online retailer will tell you the same thing. Whether it's on...

1.1
Product
Kohls Customer Care
#1140934
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This just happened to me.I received an email thanking me for my order and when I went to the website to print my order slip it said cancelled. No email, no phone call, no heads up whatsoever. . I called "customer service" to question why and was told my bank had...
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Product
Kohls Customer Care
#1137193
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I have never been so badly mistreated by Kohl's customer service they are the worst.I was ordering something online and did not realize that your could not use the 20% off coupon for this item, so I went on CHAT and the person that I was chatting with disconnected...
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1.0
Product
Kohls Customer Care
#1135537
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The reason I am contacting you is much less pleasant but I want to assure you it doesn’t change the fact that myself my wife and our four children love shopping at Kohls and have for as long as I can remember. This past weekend I was shopping at the Temecula CA Kohls...
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Anonymous
Anonymous

Kohl's Loss Prevention are plain clothes "IDIOTS" who think they are important and above the law .... I'd sue the bastards and teach them a lesson ...

Anonymous
Anonymous

No CEO couldn't care less about the book you wrote. Your e-mail contains several things irrelevant to your complaint. What does your business card and the fact you claim to ...

4.2
Product
Kohls Customer Care
#1134188
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I had placed a order for 4 mans shirts and I was having trouble with it I ask for help and know help at all spent to much time waiting and bought some other place done with khols I have know trouble with any other company placing a order and if I need help I get it...
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Anonymous
Anonymous

Well then you should have went to Amazon in the first place ... Wtf is it with you whiners anyways !!! You want some cheese to go with your whines !!!

Anonymous
Anonymous

Costomer? I think you meant "customer".Know? I think you meant "no".Punctuation? Have you ever heard of it?

Product
Kohls Customer Care
#1117349
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