Product: Kohls Customer Care Clear all filters (62 of 62 reviews match)
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I had placed a order for 4 mans shirts and I was having trouble with it I ask for help and know help at all spent to much time waiting and bought some other place done with khols I have know trouble with any other company placing a order and if I need help I get it...
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Anonymous
SeeSpotRun

Can someone at pissedconsumer please delete and block the “anonymous” writer and its rants of rude remarks and verbal attacks on the innocent people writing their concerns on ...

Anonymous
Anonymous

OMG! Can you go back to school? No one can understand this! You need to stop complaining and move on because you can't even understand what they are telling you because your I...

Product
Kohls Customer Care
#1117349
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It happened two hours ago bought a chef's cookware set for my granddaughter for $59.99 did not have my ID shopping at Kohl's for years, she told me to put my social security number in and then said never mind I needed my ID could have saved around $25.00 + the girl at...
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Anonymous
Anonymous

The thing that I am wondering is, why didn't you have your ID? Who drives 18 miles away from home, goes shopping (I am assuming without store credit card) and without ID? Then...

Anonymous
Anonymous

Okay...so you're saying you drive 18 miles when you could just buy online? How stupid are you?And you have a credit card so you shop their often. And you are saying a place th...

1.0
Product
Kohls Customer Care
I didn't like
  • Policies on how to handle transactions
  • Service and attitude of girl at the register
  • Manager nina- bad customer service for a good customer
#1111935
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Bought two Bras during the buy one get one half price sale...tried to return one and exchange it for another of the second bra.They reduced my refund on the none sale priced bra by 25%. The customer service lady blamed it on Bali Bras. When I challenged not receiving...
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Anonymous
Anonymous

If someone continually tells you to stop yelling, you're probably yelling. Calm down. Stop whining, take your money and leave.

Anonymous
Anonymous

Obviously you pitched a fit like a little kid in a candy store because you didn't get YOUR way. Hence the reason why the associate told you to stop yelling. Like the other c...

3.2
Product
Kohls Customer Care
I didn't like
  • Customer service and refund policy
#1107021
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Kohls - Online Billing and Customer Service

#1115046
3.5
Details
Kohl's online billing misleading for the older customers who are used to the paper bills and check writing system. Not to mention experiencing memory loss. Explained several times to customer service why my payments have been late which adds on $28.00 to your bill. well there goes all the Sales. Koles customer service was poor while trying to figure the system out. AVOID their paperless bills.
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Kohls Customer Care Review

#898406
1.0
Details
The customer service sucks at tyler street in riverside ca. The guy who helped me was very rude uptight. The way he acted as if was the one who owns the company. Just a sales person...damit act like one. Would not accept the coupon n making faces. Wtf....manager are the same...full of ***....i love shopping at khols...but the workers are ***
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Kohls Customer Care Review

#891481
The store in Woodstock Ga has rude customer service ppl especially the 2 mid aged or senior ladies who work there in particular during our last visit there yesterday.
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Kohls Customer Care Review

#874204
Awful awful customer service received sum workout shorts for gift and too small...did exact same.Treated me like *** and said would have to send check threw mail!!!Will not be shopping here anymore and always bought all my sons stuff here...NO MORE BUSSINESS FOR YOU!
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Kohl's missed my credit report by wrongly entering why I closed my account.Because of it it was not able to get credit. I have yet to hear an apology. I have been a loyal customer for ten years. But no more. Very unethical customer. Does not care about their consumer...
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Anonymous
Anonymous

Agree with the comments below. Regardless of what reason you chose to close your account, it is still going to negatively affect your credit. And yes, credit agreements stat...

MattD78
MattD78

Again, Capitol One owns the card. The decision to close the card rests with them. By the way ". If we close your Account or suspend your credit privileges or any feature, we w...

1.0
Product
Kohls Customer Care
#1102923
Reply to reviews
Almost every time I order they can't place my order.I receive an email that I need to call them up. This is because they think I'm not who I say I am. I understand security but this is ridiculous. I'm about done with Kohl's. I can order from another store online. I...
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Anonymous
Anonymous

It sounds like someone is hacking different accounts and is made because she isn't getting away with it. Stop stealing other's credit cards and go grow up and get a job. Make ...

2.8
Product
Kohls Customer Care
I didn't like
  • Ordering online is a problem with kohls
#1101110
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I placed an order and never received it.I contacted Kohl's and was told to look for it and ask neighbors if they had seen it. I could not track down the apparently mis-shipped package. In the mean time, Kohl's billed me for it and then continually added late fees. I...
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Anonymous
Anonymous

This is a lot of work you did just so you can get some free stuff from the store. Do you do this to all places? Get a job and stop ripping this store off.

2.4
Product
Kohls Customer Care
I didn't like
  • Bad way they treat me for being a loyal customer
#1099951
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blossom hill kohl's location is very unestablished the employees I can recognize have been residing at this establishment as if is a residence and bad sexual conduct.as well as bad theft, and stolen activity. I am not allowed to enter the premises unless I have an...
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Anonymous
Anonymous

Agree with the other comments below. Instead of making incoherent and nonsensical complaints, perhaps you need to seek a mental health facility instead of a complaint board. ...

Anonymous
Anonymous

So you're admitting to these crimes?Go back to school. Get a psychologist. And get some meds. You're crazy.

1.0
Product
Kohls Customer Care
I didn't like
  • Work force all
#1076550
Reply to reviews

I would love to shop at kohls but I am disabled and cannot get around . It's disheartening to think that the owners don't care about their customers. Not to mention that they would make alot of money by catering to the disabled..
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Anonymous
Anonymous

Your complaint lacks details on how you think Kohl's is not catering to disabled customers. What exactly is your complaint about? Or are you one of those that likes to simply...

MattD78
MattD78

I might be on your side except I have no idea 1) what the issue is and 2) how Kohls can cater to the disabled. Is it lack of mobility in their stores due to how racks are plac...

Product
Kohls Customer Care
#1073974
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In a nut shell Kohls reported me dead to all credit unions without verifying I was actually alive. I am going to have to take care of all of this myself not Kohls as the Corporate office state. They are an awful company and I will never do business with them again. If...
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Anonymous
Anonymous

Dead? Why are you making this stuff up? It's not funny and it's a waste of time to complain about. Don't you have something better to do than be a compulsive lier?

Anonymous
Anonymous

This is funny. There is a ghost among us!

1.0
Product
Kohls Customer Care
I liked
  • Corruption
I didn't like
  • Said i was deceased
  • Lack of customer service
  • Telephone customer service
#1050920
Reply to reviews
I applied on line for a Kohls charge, was approved, I ordered some merchandise to be shipped to an address different from my billing address. turned over to fraud dept, who were very rude. I said fine, keep your *** stuff and close my account. I cant close my account...
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Anonymous
Anonymous

I agree. For someone who says they have used a lot of credit cards, and still have gotten into this mess, means that they actually don't know what's going on. How can you lack...

Anonymous
Anonymous

Why are you complaining about this? Coming here and crying about how you didn't take the time to read the agreement before signing off won't solve the situation. Judging by th...

2.2
Product
Kohls Customer Care
I didn't like
  • Being treated like a criminal
#1033649
Reply to reviews