Product: Kohls Customer Care Clear all filters (0 of 82 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
Abysmal customer service -- online staff is poorly trained and barely speaks English. Gives wrong information and never apologizes for it. Supervisor Lauren 8WB1 is a moron. I spent 45 minutes one day on the phone and 30 minutes another seeking information and no one...
Read more
Anonymous
Anonymous

Shhhhhhh.

1.0
Product
Kohls Customer Care
#1281937
Reply to reviews
In March 2018 there was a charge posted to my Kohls charge from the "home decor" department. I have never purchased any home decor from Kohls. I certainly never charged anything for $150.00 in one visit!!! The only thing I have EVER purchased at this store is clothes;...
Read more
Anonymous
Anonymous

Or just pay your bill like everyone else. You're not special.

Anonymous
Anonymous

Listen, you have to hold responsibility for yourself. Just because you go out and spend more money than usual doesn't mean you get to call the CC company and say, "I usually d...

1.0
Product
Kohls Customer Care
I didn't like
  • Fraudulent charge i am forced to pay
#1261469
Reply to reviews
I have shopped at the Yonkers central ave store since the store opened. I will miss shopping at KOHLS but the thought of using a cart that a dog might have urinated turns my stomach. You should change your carts or have a no dog policy. Dogs should not be allowed in...
Read more
Anonymous
Anonymous

I agree with you. That's unhygienic and filthy. I wouldn't shop there, either.

Anonymous
PointAndSet

I might not be in the majority here, but it did turn my stomach a bit considering that this is urine in fabric, I mean come on.I do not have an issue with service animals, or ...

Product
Kohls Customer Care
#1251494
Reply to reviews
I saved my coupons and Kohls cash to be used, both stated could be used starting today. I went back to the store, and suddenly the "clearance" sneakers were jacked up to 59.99 and no longer on clearance. I asked the manager if there is anything that can be done about...
Read more
Anonymous
loverofkohls

The employees make horrible comments to the very customers that help them keep a job. What do you employees think will happen when your customers are repeatedly dissastisfied?...

Anonymous
Anonymous

Maybe you should've bought the sneakers when they were on sale for $39.99. It's not Kohls fault that you went to buy them AFTER the sale was over.

2.0
Mansfield, Connecticut
Product
Kohls Customer Care
#1239940
Reply to reviews
i was at the Moorpark branch today March 22nd 2018, shopping and as I was walking out a kid wearing a glasses asked me to accompany him to the camera room where he said the camera showed that I had put a lipstick in my handbag,so they checked my handbag and found...
Read more
Anonymous
Anonymous

Just stop being stupid and stealing things! Who cares!You know what, I hope that someone steals something from your house and the Police can't help you. You know why not! Beca...

Anonymous
YouDontNeedToKnow

Quit stealing stuff! It's just that simple. By the way, how are you enjoying the lipstick you stole?

4.1
Product
Kohls Customer Care
#1216888
Reply to reviews
Rude workers and horrible prices , I will never shop there I don’t really like being treated like trash
Read more
Anonymous
YouDontNeedToKnow

Your complaint lacks details. Exactly how were the associates rude? And what made you feel like you were being treated like trash? Sounds like this is a made-up complaint. No ...

1.2
Product
Kohls Customer Care
#1209557
Reply to reviews
Promo offered for Kohl’s cash but not honored....absolutely horrible customer service and tried to explain that even though my order shows I earned hundreds of dollars of Kohl’s cash ... they wouldn’t honor it because THEY re crested a new order the next day out of the...
Read more
Product
Kohls Customer Care
#1199538
Reply to reviews
kohl's department store I moved and haven't received my bill yet. I thought my bill was on the 16th so I made my payments the 16th. Found out they were the 15th, and I made the payments the following morning twice, I was just a few hours late and they still won't take...
Read more
Anonymous
Marianne Braun

I don't mind paying extra for a late pmt. but a $27 late pmt. for 3 days late on a $56.80 bill is outrageous!!!We have been customers for over 40 yrs. What gives?

Anonymous
Durpa

A few mins, a few seconds. A few hours. Have you forgotten how linear time works. Even one second beyond the due date IS LATE!!!! Why should you get special treatment? If you ...

1.5
Product
Kohls Customer Care
#1192828
Reply to reviews
DO NOT ORDER FROM KOHLS.COM. They are extremely unprofessional. I placed an order on 12/26, and reported the package as 'lost' on 1/15/18. They did not process my refund until 2/3/18, even though my refund was confirmed as processed via email on 1/30/18, TWO WEEKS...
Read more
Anonymous
YouDontNeedToKnow

Have you not contacted FedEx? It sounds like, according to your comment, Kohl's shipped the comforter set and FedEx messed up the delivery. You should be directing your compla...

Anonymous
Joseph

There are no words to how awful Kohl's has treated me. I ordered a comforter set (and other items) in October 2017 (today is Feb 12 2018). The other items arrived, but not ...

1.0
Product
Kohls Customer Care
#1188253
Reply to reviews
I was in one of your stores tonight and I was trying to make a purchase.I went to one side and the only register opened was the customer service register even though there was three employees available. The lady checking out was very needy and it was taking a long...
Read more
Anonymous
YouDontNeedToKnow

So if "know one" (it's "no one") was at the registers you finally went to, did you not ask the two associates that were talking if anyone was working at those registers or if ...

Anonymous
dominationempire

you will probably get some Chinese garbage from Amazon that will fall apart, but if you have Amazon Prime it will be shipped fast by their atotamaton slave shipper.

Product
Kohls Customer Care
#1185910
Reply to reviews