Manufacturer: Kohls Category: Customer Care Clear all filters (55 of 55 reviews match)
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Almost every time I order they can't place my order.I receive an email that I need to call them up. This is because they think I'm not who I say I am. I understand security but this is ridiculous. I'm about done with Kohl's. I can order from another store online. I...
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Anonymous
Anonymous

It sounds like someone is hacking different accounts and is made because she isn't getting away with it. Stop stealing other's credit cards and go grow up and get a job. Make ...

2.8
Product
Kohls Customer Care
I didn't like
  • Ordering online is a problem with kohls
#1101110
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I placed an order and never received it.I contacted Kohl's and was told to look for it and ask neighbors if they had seen it. I could not track down the apparently mis-shipped package. In the mean time, Kohl's billed me for it and then continually added late fees. I...
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Anonymous
Anonymous

This is a lot of work you did just so you can get some free stuff from the store. Do you do this to all places? Get a job and stop ripping this store off.

2.4
Product
Kohls Customer Care
I didn't like
  • Bad way they treat me for being a loyal customer
#1099951
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blossom hill kohl's location is very unestablished the employees I can recognize have been residing at this establishment as if is a residence and bad sexual conduct.as well as bad theft, and stolen activity. I am not allowed to enter the premises unless I have an...
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Anonymous
Anonymous

Agree with the other comments below. Instead of making incoherent and nonsensical complaints, perhaps you need to seek a mental health facility instead of a complaint board. ...

Anonymous
Anonymous

So you're admitting to these crimes?Go back to school. Get a psychologist. And get some meds. You're crazy.

1.0
Product
Kohls Customer Care
I liked
  • To not be invited for no reason
I didn't like
  • Work force all
#1076550
Reply to reviews

Kohls Customer Care Review

#898406
1.0
Details
The customer service sucks at tyler street in riverside ca. The guy who helped me was very rude uptight. The way he acted as if was the one who owns the company. Just a sales person...damit act like one. Would not accept the coupon n making faces. Wtf....manager are the same...full of ***....i love shopping at khols...but the workers are ***
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
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Kohls Customer Care Review

#891481
The store in Woodstock Ga has rude customer service ppl especially the 2 mid aged or senior ladies who work there in particular during our last visit there yesterday.
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Kohls Customer Care Review

#874204
Awful awful customer service received sum workout shorts for gift and too small...did exact same.Treated me like *** and said would have to send check threw mail!!!Will not be shopping here anymore and always bought all my sons stuff here...NO MORE BUSSINESS FOR YOU!
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I would love to shop at kohls but I am disabled and cannot get around . It's disheartening to think that the owners don't care about their customers. Not to mention that they would make alot of money by catering to the disabled..
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Anonymous
Anonymous

Your complaint lacks details on how you think Kohl's is not catering to disabled customers. What exactly is your complaint about? Or are you one of those that likes to simply...

MattD78
MattD78

I might be on your side except I have no idea 1) what the issue is and 2) how Kohls can cater to the disabled. Is it lack of mobility in their stores due to how racks are plac...

Product
Kohls Customer Care
#1073974
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In a nut shell Kohls reported me dead to all credit unions without verifying I was actually alive. I am going to have to take care of all of this myself not Kohls as the Corporate office state. They are an awful company and I will never do business with them again. If...
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Anonymous
Anonymous

Dead? Why are you making this stuff up? It's not funny and it's a waste of time to complain about. Don't you have something better to do than be a compulsive lier?

Anonymous
Anonymous

This is funny. There is a ghost among us!

1.0
Product
Kohls Customer Care
I liked
  • Corruption
I didn't like
  • Lack of customer service
  • Telephone customer service
  • No satisfaction
#1050920
Reply to reviews
I applied on line for a Kohls charge, was approved, I ordered some merchandise to be shipped to an address different from my billing address. turned over to fraud dept, who were very rude. I said fine, keep your *** stuff and close my account. I cant close my account...
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Anonymous
Anonymous

I agree. For someone who says they have used a lot of credit cards, and still have gotten into this mess, means that they actually don't know what's going on. How can you lack...

Anonymous
Anonymous

Why are you complaining about this? Coming here and crying about how you didn't take the time to read the agreement before signing off won't solve the situation. Judging by th...

2.2
Product
Kohls Customer Care
I didn't like
  • Being treated like a criminal
#1033649
Reply to reviews
My wife bought me a jacket for my birthday on March 30th.It was too small so we took it back yesterday, 4/9, to return/exchange it. I told my wife to simply return it, then if I didn't find what I was looking for that we could just move on. She stood in line, at the...
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Anonymous
Anonymous

But do you realize that video was mocking the customer and not the employees? Because the lady she was talking about expected something for nothing and was Kohls cash obsessed...

Anonymous
Anonymous

Exactly how did the associate call your wife a liar? Did the associate specifically state that your wife was lying? If the Kohl's Cash was used you don't get it back. Plain...

1.8
Product
Kohls Customer Care
#1032462
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Today i went to your Khols Store in Batavia, Ny to buy shoes or whatever.But here's the thing. I don't think this store wants to make money because they seem to like to ignore customers. That go to this store to spend money. Because of being ignored in your Batavia, Ny...
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Anonymous
Anonymous

How are you being ignored because that makes no sense!You don't have specifics.You haven't explained what happened.It's probably because you're lying and just want someone to ...

2.8
Product
Kohls Customer Care
#1027667
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I opened a Kohl’s credit card in September 2000.I frequently shop at Kohl’s and have taken advantage of coupons and Kohl’s cash. I WAS a satisfied customer. This winter, I ordered 20 hot chocolate mugs for teacher’s gifts. When I received the shipment 10 of the mugs...
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Anonymous
Anonymous

When returning an item, the Kohl's cash should have been printed at the store and handed to you. Did you receive the refund amount of the Kohl's Cash to your Kohl's card like ...

Product
Kohls Customer Care
#1027112
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If I could select zero stars for Kohls I would. I have a Kohl's charge account, I recently went on line and made a payment (no payment was yet due) for my complete balance of a whole $57 - $58. At the time the payment was made I was not aware I was a victim of fraud....
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Anonymous
Anonymous

Listen, you need to calm down and take responsibility. Next time keep your information safe and secure. Stop blaming others when you can't pay off your bills. Credit cards are...

1.0
Product
Kohls Customer Care
#1023557
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