Product: Kohls Customer Care Clear all filters (0 of 134 reviews match)
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I have paid my bill on time every month for several years due to an ongoing illness I was 5 days late and when I called was told I will be charged an additional $30 late fee they don't care what the reason is I asked for it to be forgiven one time was refused. Not only...
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Anonymous
Anonymous

Pay on time.

h.kitchener
h.kitchener

"The rules are the rules" as the saying goes. All retail stores have rules the customer service reps must follow and if they started making exceptions for one person, everyone...

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Kohls Customer Care
#1431137
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Kohls - Online order

Kohl’s won’t talk to me. I am the daughter of elderly mother who placed an order online but hasn’t heard from the order. She can’t find order number. She wanted me to handle this for her. But the guy couldn’t talk to me without her permission. I helped her order online last week. But she has t heard from Kohl’s since and I do not live near her to look at her computer.
1.0
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Customer service
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Kohls Customer Care
#1427493
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Husband and I went to the store in ocala Florida to buy two watches for Christmas the two employees behind the jewelry counter knew nothing about watches they did not no how to set the watches. At one point she walked a way to wait on another customer came back and...
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Anonymous
Anonymous

If it was so easy to set a watch, why couldn't you do it yourself? A $100 watch had to be very basic. The associate are partime sales people, they are not trained in in his al...

h.kitchener
h.kitchener

Knowing how difficult it is now to find employees with not just common sense, but with the ability to read and write proficiently plus actually get out of bed, dress in approp...

1.0
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Kohls Customer Care
#1423474
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It's a shame that a successful company like Khol's won't take the time or effort to respond to the Americans with disabilities, Americans by the way who have served our country, a country where Khol's has a successful business.
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Anonymous
Anonymous

What is your complaint about? More details are needed regarding a vague complaint like this one. What caused you to post this complaint? What Did Kohls do to cause you to post...

1.0
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Kohls Customer Care
#1423006
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these two presents which totaled 64 dollars are sitting 1400 miles away with no idea what happened to them as we won't be back in florida until after the first of the year. They pretty much said to bad you still have to pay for them. We are done with kohls, emails are...
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Kohls Customer Care
#1422670
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Kohls - Stupid %@?&/#!! $$##

Can't place online order, how convenient when on sale just today. Placed one last week, no problem. I'm pissed off. Nobody answers the phone either at customer service!
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Kohls Customer Care
#1418876
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Kohls - Very helpful

The customer service helper was wonderful. She was very patient and went through everything with me. In the end we weren’t able to complete my order and she apologized and gave another credit to my order. The only reason I didn’t stay on the line was I was using my husband’s phone and was cut off. Thank you very much!
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Kohls Customer Care
#1418841
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Try loading and unloading a rollator with a basket from your car. You are so tired it is not worth it. These rollators are not heavy to an able body person, but they are to a disabled person. You can't always find someone to go with you when you need to shop to lift...
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Anonymous
Tyg

Listen as a disabled person myself I can empathize but face it, you are trying to make YOUR disability THEIR problem. It is what it is. They don’t offer a motocart. Whining ab...

Anonymous
Anonymous

This link is for anyone who complains about a business Not having motorized shopping carts... https://www.ada.gov/reachingout/lesson13.htm

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Kohls Customer Care
#1414597
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Kohls - Cant place order

No one is answering the phone. Been waiting for almost 30 minutes.
2.4
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Customer service
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Kohls Customer Care
#1410464
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Kohls - I'm disappointed

I had a random charge today and waited for over an hour and a half and couldnt even get a rep on the phone for a refund..i dont want to have to call my bank and cancel my card due to fraud because im going out of town and if i do that i will have to wait for a new card in the mail!
1.5
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Customer service
Discounts and Special Offers
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Kohls Customer Care
#1408616
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