Product: Kohls Customer Care Clear all filters (78 of 78 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
i was at the Moorpark branch today March 22nd 2018, shopping and as I was walking out a kid wearing a glasses asked me to accompany him to the camera room where he said the camera showed that I had put a lipstick in my handbag,so they checked my handbag and found...
Read more
Anonymous
YouDontNeedToKnow

Quit stealing stuff! It's just that simple. By the way, how are you enjoying the lipstick you stole?

Anonymous
Durpa

Because women are practically the only ones to steal make up. I mean look at the situation with some logic. Women get to carry a PURSE! Women act like your violating them when...

4.1
Product
Kohls Customer Care
#1216888
Reply to reviews
Rude workers and horrible prices , I will never shop there I don’t really like being treated like trash
Read more
Anonymous
YouDontNeedToKnow

Your complaint lacks details. Exactly how were the associates rude? And what made you feel like you were being treated like trash? Sounds like this is a made-up complaint. No ...

1.2
Product
Kohls Customer Care
#1209557
Reply to reviews
Promo offered for Kohl’s cash but not honored....absolutely horrible customer service and tried to explain that even though my order shows I earned hundreds of dollars of Kohl’s cash ... they wouldn’t honor it because THEY re crested a new order the next day out of the...
Read more
Product
Kohls Customer Care
#1199538
Reply to reviews
kohl's department store I moved and haven't received my bill yet. I thought my bill was on the 16th so I made my payments the 16th. Found out they were the 15th, and I made the payments the following morning twice, I was just a few hours late and they still won't take...
Read more
Anonymous
Marianne Braun

I don't mind paying extra for a late pmt. but a $27 late pmt. for 3 days late on a $56.80 bill is outrageous!!!We have been customers for over 40 yrs. What gives?

Anonymous
Durpa

A few mins, a few seconds. A few hours. Have you forgotten how linear time works. Even one second beyond the due date IS LATE!!!! Why should you get special treatment? If you ...

1.5
Product
Kohls Customer Care
#1192828
Reply to reviews
DO NOT ORDER FROM KOHLS.COM. They are extremely unprofessional. I placed an order on 12/26, and reported the package as 'lost' on 1/15/18. They did not process my refund until 2/3/18, even though my refund was confirmed as processed via email on 1/30/18, TWO WEEKS...
Read more
Anonymous
YouDontNeedToKnow

Have you not contacted FedEx? It sounds like, according to your comment, Kohl's shipped the comforter set and FedEx messed up the delivery. You should be directing your compla...

Anonymous
Joseph

There are no words to how awful Kohl's has treated me. I ordered a comforter set (and other items) in October 2017 (today is Feb 12 2018). The other items arrived, but not ...

1.0
Product
Kohls Customer Care
#1188253
Reply to reviews
I was in one of your stores tonight and I was trying to make a purchase.I went to one side and the only register opened was the customer service register even though there was three employees available. The lady checking out was very needy and it was taking a long...
Read more
Anonymous
YouDontNeedToKnow

So if "know one" (it's "no one") was at the registers you finally went to, did you not ask the two associates that were talking if anyone was working at those registers or if ...

Anonymous
dominationempire

you will probably get some Chinese garbage from Amazon that will fall apart, but if you have Amazon Prime it will be shipped fast by their atotamaton slave shipper.

Product
Kohls Customer Care
#1185910
Reply to reviews
Show

Kohls - Corporate refund is a fraud

They took my stuff and told me that I will get a corporate refund in 7 days. It's been more then a month I didn't receive anything. Called kohls corporate refund office 2-3 times. Waited for 2 hours then decided to left them a message. No call back it's been a week. So strange. Never going back to kohls.
1.0
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
Product
Kohls Customer Care
#1165966
Reply to reviews
I have recently had to make two exchanges.The second one was terrible. The associates seemed like they didn’t want to be working. The lady that helped me forgot to scan a pair of pants, and sent me to finish my exchange with the in a bag. While walking around the store...
Read more
1.0
Product
Kohls Customer Care
#1165177
Reply to reviews
Show

Kohls.com system gone wild

I ordered a 3 pack of down throws for $54.03. They sent 55 packages of 3 and caused my credit card to be over the limit. I have a bulging disk in my back and still had to make two trips to the local store to return them. Gas, time, dirty suv from dirty boxes and bags and back pain. Flunky at kohls.com offered me $15 on my ndxt purchase. Avoid them like the plague.
Product
Kohls Customer Care
#1163108
Reply to reviews
I bought four items through online on November 23, 2017.I have received two out of four items through FedEx/USPS in one package. After three days I received another package through FedEx/USPS, supposed to be the remaining two other items of my order. When I opened the...
Read more
Anonymous
pplknonada

Blast about them all over ... Management READs all Tweets and posts!!! Trust me I know ... :)

1.9
Product
Kohls Customer Care
#1147769
Reply to reviews