Product: Kohls Customer Care Clear all filters (0 of 88 reviews match)
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Kohls - ANNOYED
I love the store. but i’m getting sick and *** tired of having to go back every god damn time because they forgot to take the alarm off it. it’s really *** annoying considering i have children who i have to take just to take this *** off.
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IAmRight
IAmRight

Mistakes happen. The associates are human too, you know. I highly doubt it happens every time. Relax. It's not the end of the world.

Anonymous
Anonymous

It happens. When the alarm goes off as.you are walking out the door, turn back, go to checkout and have them check for hard tags. I seriously doubt that it's every time. Certa...

2.0
Product
Kohls Customer Care
#1395514
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Kohls - On line ordering

I am very aggravated. I have not received my order #1 but when i called about the order i could not understand this women so i ask her what country she was from she said dominique of republic so i,ask for an english speaking. Person and she told me to,Hang up and Call,Back ! Hello #
3.5
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
Product
Kohls Customer Care
#1353375
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I always pay my bills on time, the full amount. Today I got a call reminding me to pay. Fine! I called up to make my payment. Paid the full bill. (Interest rates outrageous, like other stores. When I asked the woman, who was extremely helpful, If I could see the list...
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Anonymous
Anonymous

Kohl's has no access to your account, privacy laws.It is available in website, just set up an account

3.8
Cortlandt,New York
Product
Kohls Customer Care
I liked
  • Stores i have been to have always been very good
I didn't like
  • Website and billing
#1349294
Reply to reviews
Abysmal customer service -- online staff is poorly trained and barely speaks English. Gives wrong information and never apologizes for it. Supervisor Lauren 8WB1 is a moron. I spent 45 minutes one day on the phone and 30 minutes another seeking information and no one...
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Anonymous
Anonymous

Shhhhhhh.

1.0
Product
Kohls Customer Care
#1281937
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I was constantly harassed about getting a credit card there! It seems like that is the only thing this store worries about. I was asked 4 times...it is rude, harassing and downright uninviting! I WILL be doing my entire families shopping elsewhere from now on. I am not...
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sandralynndavis
sandralynndavis

Kohl’s is a trash company. The employees are required to sell those credit cards if they want to keep their job. That way they make money on interest and the inflated prices f...

Anonymous
YouDontNeedToKnow

The associates are REQUIRED to solicit for the Kohl's charge. You can thank Kohl's Corporate for that policy. Yes, each store has both a daily and weekly quota they have to me...

1.0
Product
Kohls Customer Care
I didn't like
  • Harassment
#1265198
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I ordered from kohls and it was confirmed. a week later i went on line while away on vacation to check the order. when checking it, it said it was cancelled. i called customer service and began 2 hours of ridiculousness. they couldnt tell me why the order was cancelled...
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Anonymous
Anonymous

I've had a similar experience, but this time I used their store kiosk and they cancelled the order without notice and then froze my credit card. They still can't tell me why. ...

Anonymous
Anonymous

50 times, wow. I'm surprised there were enough hours in the day for you to do that!

3.2
Product
Kohls Customer Care
I didn't like
  • Make you come in the store
#1264198
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In March 2018 there was a charge posted to my Kohls charge from the "home decor" department. I have never purchased any home decor from Kohls. I certainly never charged anything for $150.00 in one visit!!! The only thing I have EVER purchased at this store is clothes;...
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Anonymous
YouDontNeedToKnow

Your complaint sounds shady and fabricated. No where in your complaint did you mention whether or not you filed a fraudulent activity claim on your card with their fraud depar...

Anonymous
Anonymous

Or just pay your bill like everyone else. You're not special.

1.0
Product
Kohls Customer Care
I didn't like
  • Fraudulent charge i am forced to pay
#1261469
Reply to reviews
well Im still waiting for my refund. Its going to be a month. The 10 business days is a lair. So I thought I would call and WOW I was waiting 1hr and 46minutes to finally speak to a live person. Of coarse nothing was done they we sitting on it. So I told the person...
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Anonymous
Anonymous

"It shows I didn't steal it."This doesn't make sense and proves that something happened that you do not want to explain to us. If you do not want to explain the full situation...

Anonymous
Anonymous

Was this in English?And do you actually think this is affiliated with Kohl's in any way?As if the president of the company is going to see this and immediately give you your r...

Product
Kohls Customer Care
#1258184
Reply to reviews
I have shopped at the Yonkers central ave store since the store opened. I will miss shopping at KOHLS but the thought of using a cart that a dog might have urinated turns my stomach. You should change your carts or have a no dog policy. Dogs should not be allowed in...
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Anonymous
Anonymous Shopping And Fun 2018

To: Anonymous Dogs In Your Store and July 12 and Durpa Clearly there are people that blind. They need their dogs too help them with their lives. Clearly all of you don't know ...

Anonymous
WhoLetTheDogsOut

Many of their customers are alot filthier than the cute and adorable dogs that some people bring into the store.

Product
Kohls Customer Care
#1251494
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I saved my coupons and Kohls cash to be used, both stated could be used starting today. I went back to the store, and suddenly the "clearance" sneakers were jacked up to 59.99 and no longer on clearance. I asked the manager if there is anything that can be done about...
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Anonymous
loverofkohls

The employees make horrible comments to the very customers that help them keep a job. What do you employees think will happen when your customers are repeatedly dissastisfied?...

Anonymous
Anonymous

Maybe you should've bought the sneakers when they were on sale for $39.99. It's not Kohls fault that you went to buy them AFTER the sale was over.

2.0
Mansfield,Connecticut
Product
Kohls Customer Care
#1239940
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