Kohls promised to send a check for a level 3 refund. They never did.
It was $20 only. They treat you like a criminal on the phone and say you MUST find the original receipt. I have no idea who actually gave this item to us at this point. With Xmas and Bday parties, they all get mixed up.
So now i am out $20. Was treated awfully by Katie at Corporate and will never go back to Kohls. I cant believe they also changed their Kohls Cash policy and now you lose any cash you have earned during returns. They should give merchandise credit, its still their money.
They would keep customers but instead they are making everyone angry in more than one way. Goodbye Kohls.
Monetary Loss: $20.