I decided that i needed a bookshelf for my kids.i went on kohls.com to see what options they had available as i was previously impressed with purchases from the company.
Long story short i found a set of 3 bookshelves that i LOVED together! excited, i ordered it...thinking i was getting a great deal with my applied promotions...WRONG. and i didn't even know it until i got the email that my order has shipped which showed the actual book SHELF (ONE) that i bought, not the (3) that i saw continuously together on their site. i was under the understanding that i was buying a book shelf SET as no other shelves are shown with other shelves they DON'T include in the price.
what was Kohl's advertisement crew THINKING? So now i have ONE FOUR shelf book case on its way that i DON'T want...since its an online item i'm sure it'll be a headache to take BACK.
i feel completely mislead and i'm VERY disappointed that i will have to look other places for my book shelf because the three that were shown together that i THOUGHT i was buying would run more over $300!!get REAL!
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What I liked
What I disliked
- Online ordering
- Reason of review:
- Not as described
- Preferred solution:
- Let the company propose a solution
- Monetary loss:
- Product or service
- Review category
- Furniture and Decor
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