I saw a pair of Skecher Shape Ups at my local Kohls for $79.99 while shopping with my mom a few days ago. I don't normally shop at Kohl's because I always thought their prices were too high, but I'd had some good luck with them in the last few months, so that's why we were there.
I wanted the shoes, but since cash is tight these days, I put off buying them for a few days to think it over and do some price comparisons. My mom made some purchases and got $20 in Kohls cash, which she didn't plan to use and passed on to me. I was pretty excited because that would make the shoes only $59.99. When I returned today to buy the shoes, the price had gone up to $109.99 and a new sign was posted next to the shoes, listing the previous price and saying that it was only valid until 2 days ago. If they can afford to cut $50 of the price of an item ($30 off on sale plus $20 in Kohls cash), then what is the *real* price of the shoes??
I asked two employees in the store (a cashier and a customer service manager) if it was at all possible to get the price from 2 days before and was told that they couldn't do it unless I could bring in an ad from another store showing the exact same shoe for a lower price and they would match it. However, they told me that I could come back at 3pm when "Power Hours" started to see if the price came back down because they didn't know which shoes would be going on sale. It's all so arbitrary and annoying!!
Just offer people the best price you can and stop jerking customers around, Kohls!!
P.S. I bought the exact same shoes for $71.00 (less than Kohl's so called sale price) on Amazon with free shipping. It will be a long time before I set foot in a Kohls again!!
Product or Service Mentioned: Kohls Cashier.
Location: Medford, Oregon