My boyfriend proposed to me with a beautiful diamond ring from Kohl's, unfortunatly it did not fit so we took it back to get it resized. A few weeks later ( when it was ready ) we went to pick it up.
The ring was missing the diamond and after talking to the manager she said that there was nothing they could do about it and that I could pick out another ring of the same value. I then explained to her that this was the ring he picked for me and the ring that he PROPOSED to me with and that I wanted that exact ring. The manager was very rude and didnt seem to care for there customers feelings. So after all that are only options were to keep the original ring with the missing diamond or pick some thing of the same value.
Needless to say I picked out another ring, but I AM PISSED!!!!!!!!! I will never shop at Kohl's again and warn everyone to not get jewelry resized or anything else of that nature from their.
Product or Service Mentioned: Kohls Ring.
Monetary Loss: $575.
Location: Houston, Texas