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My granddaughter, Lacy Herrera an employee at your North Fontana, Summit store was placed on suspension. She is waiting for a decision from Human Resources as to termination etc.
She apparently utilized Kohl's cash and her employee discount on family. Furthermore, she was taken to an office and called a thief. She is a minor should not have been interviewed without a parent or guardian. She made a mistake and is regretful but is now stressed out and upset.
I pray you will take appropriate action to train staff on these issues to avoid such a situation for younger employees. Your promotions are hard to follow for even myself a Kohl's cardholder. I plan on taking further action should this incident mark Lacy's job history. I worked in loss prevention and retired after many years of law enforcement.
I am currently an advocate for the elderly in San Bernardino County and intend to clear her name.
Please forward this email to the proper desk if sent to the wrong department. Ralph Herrera 951 313 ****
Product or Service Mentioned: Kohls Facility.
Preferred solution: My granddaughter reinstated..
Kohls Pros: Nice store setup and dispalys.