Contact Kohls

Edit Business Info

Summary of Kohls Customer Service Calls

26 TOTAL CALLS
81% SUCCESSFUL CONNECTIONS
07:27 AVG CALL DURATION
14% ISSUES RESOLVED

Customers Contact Kohls to Ask about:

Cards:

  • “Stolen card”
  • “Credit card replacement”

Shipping and Delivery:

  • “Wrong thing was shipped to my grand daughter”
  • “Package delivery”

Payments and Charges:

  • “Pay bill”

Refund:

  • “2 payments held out they are unable to refund one of them”

Cancellation:

  • “You canceled my order”

Other:

  • “Smells”
  • “Check my balan e without my password”
  • “Merchandise credit”

About Kohls

Top 5 Kohls Products

Coupon, Credit Card, Account, Gift Card, Website

Top 5 Likes about Kohls

Good deals, Shopping there, Pathetic, Coupons, Receiving points that turn to cash

Top 5 Dislikes about Kohls

Customer service, Online ordering, Employees and management, Unreasonable staff, Lack of customer service

Summary

The company was started in 1962 by the Kohl family in Milwaukee, Wisconsin. Originally it was a department store. The company is headquartered in Menomonee Falls, Wisconsin. The online store was launched in 1998. The company offers its customers a wide range of goods - shoes & accessories for women, men and children, apparel, as well as home products like bedding, small electrics, luggage and the like. Among the brands offered at Kohl's are Columbia Sportswear Company, KitchenAid, Lee, Levi's, Vanity Fair and many others. There are over 900 stores all over the United States and the network continues to extend. The stores are located in suburban areas.

Kohls reviews and complaints

Kohls is ranked 49 out of 427 in Supermarkets and Malls category

Area Served

USA, Worldwide

Payment Methods

PayPal

Edit Description
Show

Where Reviews Came From

Kohls Stats

Filter Reset Filter by range.
Level of detail.

Number of Reviews

No reviews for this period.

Number of Comments

No comments for this period.

Number of Calls

No calls for this period.

Compare Kohls to

Target
Target
2280 reviews
2.0
Compare
Walmart
Walmart
6702 reviews
2.2
Compare
Jcpenney
Jcpenney
1443 reviews
2.2
Compare
Macys
Macys
1212 reviews
2.1
Compare
Sears
Sears
5103 reviews
2.0
Compare
Dillards
Dillards
126 reviews
2.1
Compare
Amazon
Amazon
1688 reviews
2.3
Compare
Wayfair
Wayfair
626 reviews
1.8
Compare
Old Navy
Old Navy
302 reviews
2.0
Compare

Companies are selected automatically by the algorithm.

A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

Show

Products and Services Sold by Kohls