Kohls Contact Information

Customer Service:

  • (855) 564-5705

Gift Cards and Fundraising Cards:

  • (855) 564-5748 (Purchased in a Kohl's Store)
  • (866) 887-8884 (Purchased Online)

Kohl's Charge:

  • (800) 564-5740
  • (855) 564-5751 Toll Free
  • (262) 703-7000

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Currently you can call only US numbers.

Headquarters Address:

Kohl's Corporation
N56 W17000 Ridgewood Drive
Menomonee Falls, Wisconsin 53051
United States

Other Info:

Hours: 7am to 10pm CDT, Monday through Saturday
9am to 10pm CDT, Sunday

Social Networks:

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Summary of Kohls Customer Service Calls

125 TOTAL CALLS
94% SUCCESSFUL CONNECTIONS
05:37 AVG CALL DURATION
38% ISSUES RESOLVED

Customers Contact Kohls to Ask about:

Cards:

  • “I want to pay some on my card but can’t log in my account”
  • “Credit card number”
  • “Need to apply for Kohls credit card”

Payments and Charges:

  • “Kohl’s charge”
  • “Payment”
  • “Make payment”

Account:

  • “Check balance on gift card”
  • “Account”
  • “Forgot Username”

Shipping and Delivery:

  • “Order shipped wrong address”
  • “Wrong thing was shipped to my grand daughter”
  • “Package delivery”

Activation/ Cancellation:

  • “You canceled my order”

Request for Information:

  • “I want to check my payment”
  • “Check my balan e without my password”

Return/ Replace:

  • “Change address”

Other:

  • “I need my money back”
  • “I was told my Kohl’s cash was redeemed but i didn’t use it”
  • “Kohl’s.com”

Kohls Rating Stats

2.2 out of 5 stars
based on 521 reviews
See all 1262 reviews reviews

Rating stats

  1. 210 reviews
  2. 122 reviews
  3. 108 reviews
  4. 57 reviews
  5. 24 reviews

About Kohls

Top 5 Kohls Products

Credit Card, Coupon, Account, Gift Card, Website

Top 5 Likes about Kohls

Good deals, Shopping there, Pathetic, Coupons, Receiving points that turn to cash

Top 5 Dislikes about Kohls

Customer service, Online ordering, Employees and management, Unreasonable staff, Poorest customer service

Summary

The company was started in 1962 by the Kohl family in Milwaukee, Wisconsin. Originally it was a department store. The company is headquartered in Menomonee Falls, Wisconsin. The online store was launched in 1998. The company offers its customers a wide range of goods - shoes & accessories for women, men and children, apparel, as well as home products like bedding, small electrics, luggage and the like. Among the brands offered at Kohl's are Columbia Sportswear Company, KitchenAid, Lee, Levi's, Vanity Fair and many others. There are over 900 stores all over the United States and the network continues to extend. The stores are located in suburban areas.

Kohls reviews and complaints

Kohls is ranked 45 out of 452 in Supermarkets and Malls category

Area Served

USA, Worldwide

Payment Methods

PayPalVISA

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Kohls Stats

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Number of Reviews

No reviews for this period.

Number of Comments

No comments for this period.

Number of Calls

No calls for this period.

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