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3.9

MY BOYFRIEND BOUGHT ME AN ENGAGEMENT RING AND WE WERE TOLD IT WAS 10 K AND REAL DIAMONDS. TURNS OUT TO BE SILVER UNDER GOLD OVERLAY, TOOK IT BACK CAUSE IT CHANGED COLOR , GOT ANOTHER ONE 10K "FOR REAL " THIS TIME AND THE DIAMOND FELL OUT THE VERY NEXT DAY.

WENT BACK AGAIN , GOT ANOTHER RING BECAUSE THEY DIDNT HAVE THE SAME ONE IT WAS $ 1900.00 BUT WAS ON SALE 10K AND DIAMONDS HAD IT FOR 2 WEEKS AND IT BROKE BY THE SETTING AND THE COLOR IS CHANGING......

PLANNING ON VISITING KOHLS TOMORROW AFTER I GO TO A JEWELER AND GET HIS OPINION ..... WILL LET YOU KNOW

Reason of review: Bad quality.

Kohls Pros: Good deals.

Kohls Cons: Customer service from store manager.

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Guest

Your engagement ring is from Kohl's? And you expect it to be perfect?

It's Kohl's, not Kay Jewelers.

And I bet you got that ring at 65% off and maybe paid $300 for it. Don't complain, you get what you paid for ***

Guest

OMG, i have had the same problem...my fiance got me my engagement ring from kohls on Christmas eve, that very same night a diamond fell out! so furious and embarrased my fiance brought it back and they didn't have that one in stock so he picked another ring, (a little more expensive than the original but they told him it didn't matter it would be an even exchange) we sent it in to get sized, 3 days after getting it back (after waiting 8 weeks!) a diamond fell out.

back we go again, this time I went with him. They apologize up and down, say they will send it in to be fixed, i say absolutely not, i just got it back this should not have happened. they decide to rush order the same ring in the right size. so a week later the ring comes in, it looks better than the other one, actually brighter white gold (the other one changed color) Well, day 7 this morning i notice a small diamond is missing.....AGAIN!

never ever buy a ring from there again or any jewelry!

this time i want our money back! beyond PISSED!!

Guest

Maybe you should go to a JEWELRY store?

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