SO ANGRY AT KOHLS. I have been a faithful customer for YEARS, giving them TONS of my hard earned money and buying tons of merchandise from them.
My credit report shows I have been an extremely FAITHFUL payer on their credit card. Well within the last month I had some personal problems, missed ONE payment inadvertently, and instead of just calling to discuss it with me at the time, they call to harass me THREE times over the course of 3 days, I didn't even know it was Kohl's calling me at first, just see this same stupid phone exchange on my phone. When I finally saw it was them, I went onto my account and did pay my balance IN FULL. Then, that same afternoon, they call AGAIN to harass me.
I yelled at the person I had already paid and would they quit calling now. I just saw today that this horrible company, over one missed payment has reported it to my credit and my score has dropped like 60 points. KOHLS SHOULD BE ASHAMED FOR TREATING LOYAL CUSTOMERS THIS WAY. I am beyond disgusted.
There was no reason to report it to my credit, you got your stupid money. Thoroughly disgusted.
Product or Service Mentioned: Kohls Credit Card.
Reason of review: Problems with payment.
Preferred solution: Let the company propose a solution.
I didn't like: Harassing phone calls.