Kohls - Black Friday liers
I went to kohls on black friday sale to get a ps4 for 299.99 I stood in line for 2 hours outside I was number 11 in line . when the doors opened I went straight back to the back of the store where they said to go i was number 2 inline to get the ps4 i wanted they handed one to the man in front of me and then looked at me and said they where sold out long story short the manger said they would price match the system that was 398.99 my husband had gotten for the one i wanted i stood for another hour to check out i get to the register and the same lady looks at me and says sorry we cant do that and just walks off like no big thing i call corporate office and they were the same way. no we will make it up to you just that's to bad all i can say is kohls SUCKS and i will never go there again.
Reason of review: no one gives a shit how i was lied to and treated and will not make it wright in any way becouse i didnt make a purchase thats a load of crap.
Preferred solution: Let the company propose a solution.
Location: Johnson City, Tennessee
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Comments
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Ok, learn punctuation and how to end sentences with periods instead of having a bunch of long run-on sentences because your complaint was painful to read. Also realize that stores only get a certain quantity of Black Friday items.
Not everyone gets their way.
And companies are not obligated to price match similar items, especially ones that are Black Friday exclusives. Your just upset you didn't get your way.
I agree with you! Very poor customer service!
Even from corporate office! If you got the $10 black Friday coupon it was not easy to understand the hours it was valid. The store not only did not want to accept it, they also said that I should have used it on line, when the coupon clearly reads "in store use only".
I guess they think they do not need our business!