We live in vero beach florida and love going to kohl's in west melbourne-45 min. away- well we had a $20.00 kohl's cash - the date to last use was sept. 13= well as you know we had a hurricane around that time- could not make a trip by that day- was told by a clerk in the store they give you a month to cash it in -because of a hurricane- well we went to kohl's in west melbourne fl phone number 321-962-8480- manager nina came to talk to us- only have 2 weeks to use- but one of your clerks said one month- we do lve far away and nina -the store manager would not honor it- we were there sept .27- told js it was old - we told her we had a hurricane and they told us they would honor it for a month after- she said the so called rules were changed and only have a week= well we were still cleaning up our yard a week after- remember we lve kn vero beach fl not melbourne- she was so unkind -$20.00 for a good customer=does not sound alot- she wold not budge- very bad customer service- we travel there all the time-spend lots of money and she would not honer our $20.00 kohls cash- er name is NINA- very bad customer service- ow my husband and i will not sop there anymore- for nina not honoring a $20.00 kohls cash- pretty bad management- gail and wayne meliti 4041 57th terrace vero beach fl- 772-778-0823 please talk to NINA about correct and good managemet- i am a manager at a walgreens and we would never turn down a good customer for $20.00 - please address tis bad customer service to NINA at west melbourne kohl's in west melbourne- lost a great cusmer so sad!!!!!!!!!!!!!!!!!!!!!
Review about: Kohls Manager.
Reason of review: Poor customer service.
Monetary Loss: $20.
Preferred solution: Let the company propose a solution.
I didn't like: Manager nina at west melbourne fl store 321-952-8480, Manager nina- bad customer service for a good customer.