Kohls - Bad Delivery
I ordered a suit online and it shipped on Sep 3rd. It has now been "shipping" for 12 days and they have no idea where it is and they want me to wait another 7 days before I call them again.
I can't wait 7 more days, I need a suit this weekend!! No one I talk to seems to be able to help. I have called twice and replied to customer service emails twice.
Does anyone have the phone number to the corporate customer service department or the vice-president in charge of customer service? I have never ordered anything online from Kohl's before and I won't do it again.
Reason of review: Problem with delivery.
Preferred solution: Deliver product or service ordered.
Location: Indianapolis, Indiana
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Comments
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Listen, contact the shipper immediately! Have them figure out where it is.
If it has been more than 12 days, that is way too long! Who is the carrier and the tracking#?