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had a large clothing order thru kohls . came in several pks. one order not received.called in and the order was canceled and re-ordered. I was credited for it and then recharged for it separately The original order did not have the amt. taken off on my bill. Called...
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Anonymous
Bridgette Ursu

$22.63 amount with Kohls was resolved. Was credited to my account. Was a corrected misunderstanding.

Anonymous
Anonymous

Did you use a coupon code or an offer that is no longer valid?What is the difference in price?Please provide more information with correct grammar and punctuation so that othe...

I didn't like
  • Recent online service and being accused of trying to steal items
  • Poorest customer service
#1046769
Reply to reviews
Applied and was approved for a credit card August 2016...haven't received a credit card yet...why? At first these #s in my address was incorrect...BTW it takes 4 to 6 weeks to receive a card. I started receiving emails that my mail from Kohl's was being returned. I...
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4.9
#1027942
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I received a Kohl's promotional advertisement to take 30% off my purchase. This is something I have used many times before without any problem. This time, when purchasing a rather expensive winter jacket I was advised that the brand "Columbia" was excluded from the...
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Anonymous
Anonymous

Come on. You sound so ***. Does all these comments below make sense to you now? Do you understand coupons now? I sure hope so!

Anonymous
Anonymous

That has nothing to do with Kohl's lol. The brands are the ones who decide whether to allow coupons or not, Kohl's cannot do anything about it.

3.5
#995953
Reply to reviews
I bought a handbag from Kohls.com. (I have an issue with crowds and anxiety, so I do as much of my shopping online as possible.) They didn't offer 'Ship To Store' for the handbag. So I paid $8.95 to have the COCOA colored bag shipped to me. It looked the color of mud...
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Anonymous
Anonymous

So where is this receipt?

Anonymous
Anonymous

Please just post a picture of the receipt so we can resolve this. I too would like to see the words "restocking fee" on the receipt. You can edit out your information with MS ...

2.5
I didn't like
  • Being ripped off
  • Poorest customer service
  • Ship to store feels more like a bait and switch
#983313
Reply to reviews

Resolved

Purchased more than $110 worth of goods here on 11/25/16 ('Black Friday). This gave me $30 in Kohl's cash, but with the fine print warning that if you return an item, this reduces the amount. Fine. . . I return one item with the intent of making this an even exchange,...
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2.6
#963054
Reply to reviews
Kohl's is getting ridiculous by over charging returning fee with word distracted word mentioned over Kohl's receipt "trans disc". People may not even be aware of those who have Kohl's card because it high likely that they get unnoticed due to intentionally using word...
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Anonymous
Anonymous

Well anonymous the online recipes are very basic they list item price not the price u actually paid, the bottom right will usually show you what discount you used that's yo...

Anonymous
Anonymous

Have you ever shopped at Kohls with your percentage off, with your Kohls card, that is your transaction discount, it's very easy to see that on your reciept, also easy to ...

2.7
Product
I liked
  • Cashiers and floor employees were nice
I didn't like
  • Online shopping
#852653
Reply to reviews

Resolved

I ordered 24 piece bed in a bag that I liked a I purchased during the Kohl's cash period 4-10-16. I called customer and went somewhere in China who did not speak well at all. I wanted to know why I DID NOT get my Kohl's cash they said it was not available when I...
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Anonymous
Anonymous

First of all, why are you giving out personal information on here such as your order # and your phone #? Kohl's isn't going to see your complaint on here. It's possible when...

Anonymous
Kohls Princess

Kohl's doesn't give out Kohl's Cash all the time. You can take your receipt without the item to Customer Service and return/re-buy during the time they are issuing Kohl's ca...

2.8
#833571
Reply to reviews

Resolved

Never ever again will i allow kohl s to deliver stuff for me .Worst experience ever .And When you call no one knows nothing about nothing .Totally useless.They left my order with local post office without contacting me so when i called my daughter almost a month later...
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Anonymous
Anonymous

If you paid with a credit card, dispute the charge

Anonymous
Anonymous

Kohl's has no responsibility for the package once it leaves the fulfillment center and goes into the shipping process. Your complaint needs to be directed to either UPS or the...

2.0
I didn't like
  • Not honoring my order
#820082
Reply to reviews
I received a gift card from my significant other last christmas for a kohl's gift card. I had bought a rosetti brand handbag that wasn't that cheap, but was on clearence thinking it was a good deal. I didn't use the purse immediately. When I finally decided I wanted to...
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Anonymous
Anonymous

You can actually return any item at any time! Check the policies before ***!

Anonymous
Anonymous

Yes, I bet a Kohl's employee noticed the defect before sending it out, but wanted to make you suffer anyway. It was clearly deliberate and not in any way just a random defect....

1.9
#813576
Reply to reviews

Contact Kohls

Headquarters Address:
Corporate Headquarters
Kohl's Department Stores N56 W17000 Ridgewood Drive
Menomonee Falls, WI 53051
Phone:
(866) 887-8884
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Resolved

I have $60 of Kohl's cash I tried to use on line. When I entered the code it said my PIN did not match. It is only 4 digits so I know I can enter 2999 correctly. After 3 times I needed to call customer service. They took my order over the phone and then asked for the...
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Clear Lake, South Dakota
#734533
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