Kohls
Reviews and Complaints
Payment info
- Nice items
Preferred solution: Late fee waived
Para aser un pago
Incorrect address on shipping products
Preferred solution: Let the company propose a solution
Problem with credit card
User's recommendation: It is nearly impossible to speak with a human being when you call.
Was on my parents account and wanted my own
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTerrible customer service experience
Preferred solution: I want my account to show a zero balance.
User's recommendation: I'd prefer not to speak with Customer Service
Lost package
Preferred solution: Deliver product or service ordered
Check on Order
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Las Vegas, NevadaWanting to file a complaint store 0668
Store #0668 Susan store manage/associate
8/12/20 around 6pm
A store associate approached me and my family asked if we needed assistance. We said yes and asked where are the husky clothes for young boys and if the fitting room was open.
Associate had given store policy of fitting room being close in reason. We said ok thank you. The associate and Susan the manager at 0668 follow my family around to the clearance to reiterate the policy as if we didn't follow the rule or was going to steal. I didn't understand the reason for the store manager to have come and address me and my family again.
They followed us in the every department we were in. We are African American Family that was judged, discriminated, and was treated rudely. We did purchase the item, asked for corporate number and district manager of the store. The cashier associate had given us the number.
We will be returning the items back to a different Kohl's store just because they continue to watch my daughter in the shoe department because she was looking for me.
That is harassment.
Please deal with this issue. Or have managers and associates get training on Customers service skill and not discriminate or judging people.
My family and I will not be recommending anyone to go to Kohl's
- No one is trained properly
- Discriminate and judgmental
- Customer service
Preferred solution: Let the company propose a solution
User's recommendation: Coustomer service skill training
Problem getting credit back
Preferred solution: Let the company propose a solution
Racist views
- Kohls coms
- Choice of products
- Management
Preferred solution: Insulting to every blue life protecting you as they are ambushed and people at.ER chant I hope you die
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Verified Reviewer | Detroit, MichiganBabybrooklyn04@***.com
No longer shopping at Kohls
- Racist against whites and police
- Racist against police and whites
Preferred solution: Apology
User's recommendation: Skip this Big Box store
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrder cancelled two days later due too out of stock
- Coupons and discounts
- Basically received a kohls cash coupon as a part of my refund
Preferred solution: could be an option or get my same discounts due too item back in stock a few days later!
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