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It happened two hours ago bought a chef's cookware set for my granddaughter for $59.99 did not have my ID shopping at Kohl's for years, she told me to put my social security number in and then said never mind I needed my ID could have saved around $25.00 + the girl at...
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Anonymous
Anonymous

Most, if not all, Kohl's stores now require your driver's license to scan when looking up a Kohl's charge. This extra measure was just recently implemented to reduce the amou...

Anonymous
Anonymous

Grow up. If you don’t want to drive 18 miles then buy it online. And who drives that long without their licence? You’re an idiot! You go to buy something as a gift, and you do...

1.0
I didn't like
  • Service and attitude of girl at the register
  • Policies on how to handle transactions
  • Manager nina- bad customer service for a good customer
#1111935
Reply to reviews
We live in vero beach florida and love going to kohl's in west melbourne-45 min. away- well we had a $20.00 kohl's cash - the date to last use was sept. 13= well as you know we had a hurricane around that time- could not make a trip by that day- was told by a clerk in...
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Anonymous
Anonymous

Coupons have expiration dates for a reason. Kohl's has no control over natural disasters. As far as Kohl's Cash, Kohl's gives the nice benefit of giving everyone a 10-day gr...

Anonymous
Anonymous

Awe, poor baby. Is the $20 all that is left after your little disaster? That must be so bad! Let me just pat you on the head and just let’s ignore all the rules for you! No! G...

1.9
I didn't like
  • Manager nina at west melbourne fl store 321-952-8480
  • Manager nina- bad customer service for a good customer
#1110909
Reply to reviews
I observed a new employee who seemed overwhelmed and had misplaced something. She started to walk out to car to see if she had left it in her car when they General manager followed her outside and basically told her that the employee made the mistake. The employee was...
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Anonymous
Anonymous

You should mind your own business. Have you ever worked before? Work is not supposed to be easy and managers are not supposed to baby you! Be an adult.

1.0
#1108913
Reply to reviews

Kohls - Online Billing and Customer Service

Kohls
#1115046
3.5
Details
Kohl's online billing misleading for the older customers who are used to the paper bills and check writing system. Not to mention experiencing memory loss. Explained several times to customer service why my payments have been late which adds on $28.00 to your bill. well there goes all the Sales. Koles customer service was poor while trying to figure the system out. AVOID their paperless bills.
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Kohls - Colleen at Seal beach

Kohls
#1103804
2.9
Details
My mother is very old and seemingly annoying when she doesn't understand things. Colleen the manager is so rude how is she the "01" she walks around boasting being a retail manager. She needs to hop off her high horse.
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Short Review on January 30, 2017

Kohls
#999708
the loud, and annoying music selection is very ridiculous
Comment
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Short Review on December 22, 2016

Kohls
#978219
1.0
Details
I submitted the Kohls all forms and receipt but my status invalid as they didn't receive receipts. It was in same envelope for 2 items. 2 receipts flew in air randomly.
Comment
Show
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
Bought two Bras during the buy one get one half price sale...tried to return one and exchange it for another of the second bra. They reduced my refund on the none sale priced bra by 25%. The customer service lady blamed it on Bali Bras. When I challenged not receiving...
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Anonymous
Anonymous

If someone continually tells you to stop yelling, you're probably yelling. Calm down. Stop whining, take your money and leave.

Anonymous
Anonymous

Obviously you pitched a fit like a little kid in a candy store because you didn't get YOUR way. Hence the reason why the associate told you to stop yelling. Like the other c...

3.2
I didn't like
  • Customer service and refund policy
#1107021
Reply to reviews
I ordered two sets of curtains but only received one. Not a big deal. I called customer service to report the error and have the second curtain shipped. Unfortunately, I was told I would have to be credited and place a new order but would lose my Kohl's cash that was...
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Anonymous
Anonymous

Like, stop lying and complaining. It makes no sense. Don't you have something better to do?

2.5
I didn't like
  • Customer services attempt in resolving their shipping mistake
#1106585
Reply to reviews
This complaint is actually relating to the charge account that my mother HAD with Kohl's. My mother was a loyal Kohl's customer since I was at least in the 5th grade school and now I am 30. I am very upset about how the customer service department and how they treated...
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Anonymous
Anonymous

The company was contacted after the bill was received because I was not able to have access tp or open my mother's mail. Therefore how could I call before. Also I work for a c...

Anonymous
Anonymous

Agree with the other comments below. If you did not call the Kohl's credit center prior to the bill coming due to explain the situation and make arrangements, then they have ...

1.5
#1103891
Reply to reviews
Kohl's missed my credit report by wrongly entering why I closed my account. Because of it it was not able to get credit. I have yet to hear an apology. I have been a loyal customer for ten years. But no more. Very unethical customer. Does not care about their consumer...
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Anonymous
Anonymous

Agree with the comments below. Regardless of what reason you chose to close your account, it is still going to negatively affect your credit. And yes, credit agreements stat...

MattD78
MattD78

Again, Capitol One owns the card. The decision to close the card rests with them. By the way ". If we close your Account or suspend your credit privileges or any feature, we w...

1.0
#1102923
Reply to reviews
Almost every time I order they can't place my order. I receive an email that I need to call them up. This is because they think I'm not who I say I am. I understand security but this is ridiculous. I'm about done with Kohl's. I can order from another store online. I...
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Anonymous
Anonymous

It sounds like someone is hacking different accounts and is made because she isn't getting away with it. Stop stealing other's credit cards and go grow up and get a job. Make ...

2.8
I didn't like
  • Ordering online is a problem with kohls
#1101110
Reply to reviews
I placed an order and never received it. I contacted Kohl's and was told to look for it and ask neighbors if they had seen it. I could not track down the apparently mis-shipped package. In the mean time, Kohl's billed me for it and then continually added late fees. I...
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Anonymous
Anonymous

This is a lot of work you did just so you can get some free stuff from the store. Do you do this to all places? Get a job and stop ripping this store off.

2.4
I didn't like
  • Bad way they treat me for being a loyal customer
#1099951
Reply to reviews

Contact Kohls

Mailing Address:
Corporate Headquarters
Kohl's Department Stores N56 W17000 Ridgewood Drive
Menomonee Falls, WI 53051
Phone:
(866) 887-8884
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Kohls - After being a Kholes Customer for over 10 years they decide to cheat me out of 87.00
I have been a customer of Kholes for over 10 years paying my account in full every month and all of a sudden my loyally means nothing. On 06-25-17 and 06-26-17 I spent over 300.00 total. One of the items I purchased was a shirt for a meeting. That shirt still had a...
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Anonymous
Anonymous

You went on a rant all because of a security tag being left on a shirt? Mistakes happen and sometimes the sensors get missed. No need to get all bent out of shape about it. ...

Anonymous
2376

What kind of meeting were you going to! You can't form a proper sentence or spell.

2.1
I didn't like
  • Cheap
  • Lier
  • Deceiful
#1098961
Reply to reviews