filters
state:
Show
city:
Show
category:
Show
product:
Show
This complaint is actually relating to the charge account that my mother HAD with Kohl's. My mother was a loyal Kohl's customer since I was at least in the 5th grade school and now I am 30. I am very upset about how the customer service department and how they treated...
Read more
1.5
#1103891
Reply to reviews
Kohl's missed my credit report by wrongly entering why I closed my account. Because of it it was not able to get credit. I have yet to hear an apology. I have been a loyal customer for ten years. But no more. Very unethical customer. Does not care about their consumer...
Read more
1.0
#1102923
Reply to reviews
Almost every time I order they can't place my order. I receive an email that I need to call them up. This is because they think I'm not who I say I am. I understand security but this is ridiculous. I'm about done with Kohl's. I can order from another store online. I...
Read more
Anonymous
Anonymous

It sounds like someone is hacking different accounts and is made because she isn't getting away with it. Stop stealing other's credit cards and go grow up and get a job. Make ...

2.8
I didn't like
  • Ordering online is a problem with kohls
#1101110
Reply to reviews

Kohls - Colleen at Seal beach

Kohls
#1103804
2.9
Details
My mother is very old and seemingly annoying when she doesn't understand things. Colleen the manager is so rude how is she the "01" she walks around boasting being a retail manager. She needs to hop off her high horse.
Comment
Show
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Short Review on January 30, 2017

Kohls
#999708
the loud, and annoying music selection is very ridiculous
Comment
Show

Short Review on December 22, 2016

Kohls
#978219
1.0
Details
I submitted the Kohls all forms and receipt but my status invalid as they didn't receive receipts. It was in same envelope for 2 items. 2 receipts flew in air randomly.
Comment
Show
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Kohls Shipping Service Review

Kohls
#975350
3.2
Details
I ordered a nike swoosh blk/ red t-shirt for my son online I paid for it and two weeks later it STILL HASNT ARRIVED!!
Comment
Show
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
I placed an order and never received it. I contacted Kohl's and was told to look for it and ask neighbors if they had seen it. I could not track down the apparently mis-shipped package. In the mean time, Kohl's billed me for it and then continually added late fees. I...
Read more
Anonymous
Anonymous

This is a lot of work you did just so you can get some free stuff from the store. Do you do this to all places? Get a job and stop ripping this store off.

2.4
I didn't like
  • Bad way they treat me for being a loyal customer
#1099951
Reply to reviews
Kohls - After being a Kholes Customer for over 10 years they decide to cheat me out of 87.00
I have been a customer of Kholes for over 10 years paying my account in full every month and all of a sudden my loyally means nothing. On 06-25-17 and 06-26-17 I spent over 300.00 total. One of the items I purchased was a shirt for a meeting. That shirt still had a...
Read more
Anonymous
2376

What kind of meeting were you going to! You can't form a proper sentence or spell.

2.1
I didn't like
  • Awful
  • Hurt
  • Deceiful
#1098961
Reply to reviews
Kohl's has the worst customer service ever. I placed an order for 6 items that were split into 3 packages. The last package which had 3 items was never delivered. A tracking number was sent but the items never left their store. I called after 3 days to find out what...
Read more
Anonymous
Anonymous

Why would you make up all these lies? This just makes no sense. Don't you gave something better to do than to complain all day?

1.0
I didn't like
  • Customer service
  • Customer service was dubious
#1097150
Reply to reviews
Placed an order online and it was not what was pictured. Tried to exchange it but since they didn't have same item in store they said I could exchange for another item. I found something $4 more and they wouldn't let me pay an extra $4, plus buying something else. They...
Read more
Anonymous
Anonymous

You're ridiculous. How do I know? You're tearing up money and complain about a stores policy. A policy is a policy. Period. But you don't have to complain likes baby about it.

Anonymous
Anonymous

OP:I'll still to the Mall, Old Navy and Target.Oh and of course Amazon...What the heck does this mean?Exactly what do you expect Kohl's to do about thatsince they most likely ...

Product
#1096074
Reply to reviews
Bra shopping is never fun (because getting the right fit is near impossible), but this is by far the worst experience I have ever had doing it! (The all-caps statements are purely for emphasis, not a temper tantrum. I promise.) First and foremost, I DID NOT FEEL SAFE...
Read more
Anonymous
Anonymous

I agree with the other comment below. Why were in the fitting room that long? People were probably getting impatient because you were taking up so much time.

Anonymous
Anonymous

Why were you in a dressing room for so long? It seems like you need to stop trying to steal in the fitting rooms and get a job so you can pay for your stuff.

#1089305
Reply to reviews
They didn't have my Info updated so I wasn't getting any rewards points. When I called to fix the problem they told me I couldn't get my expired points ( from almost a year) only the ones from last month.
Read more
Anonymous
Anonymous

Yeah...so those points a year ago you forgot about them and it’s your fault. You didn’t update your info so it’s your fault. And now you want them to give you free money? Stop...

Anonymous
Anonymous

How *** are you! They are only valid for one month! It's your fault you didn't update them with your info! You're lucky they even gave you points from last month seeing this i...

2.1
#1087190
Reply to reviews

Contact Kohls

Headquarters Address:
Corporate Headquarters
Kohl's Department Stores N56 W17000 Ridgewood Drive
Menomonee Falls, WI 53051
Phone:
(866) 887-8884
More
WATCH OUT: two months and my credit card still not credited for a return... I bought a pressure cooker back in June... it came defective and i was allowed to return it; but i was never credited the amount I paid... After various phone calls they always tell me that I...
Read more
Anonymous
Anonymous

Stop making up lies and trying to get free money. It's sick.

1.0
I didn't like
  • What you have to go through to get your money back
#1084675
Reply to reviews