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Kohls - UNHAPPY KOHL'S CUSTOMER

  • by   Jun 05, 2013
  • 8 comments
  • Review #: 415044
Company Kohls
Product / Service Cash
Location Moreno Valley, California
Category Shopping
Views 180
 

I consider myself to have been a good Kohl's customer.I no longer shop there as much as I had, because of the scam with the Kohl's Cash.

I refuse to use the cash anymore because if for some reason you have to return an item, that cash is taken away from you. You not able to get Kohl's cash back. Even though you have already earned it. If you don't spend the cash, you still get it taken away from you.

So who looses? The consumer does, not Kohl's.

Kohl's Cash is a ploy to get customers to shot at their store.Beware!!!!! 3030950

 
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Aug 11, 2013  from Chicago, Illinois
We'll you are right about one thing there's a scam involved the one your trying to create you see kohls cash is a COUPON that you earn for every fifty dollars you spend and the problem with people like you is that u were so used to overspending and then returning your junk because you would get to keep kohls cash it has no cas value. So they changed the policy becausw of people like you. Why would they let you keep something if you return your items and truly didn't spend enough to earn it after the return or take it off the return if you spent it read the back of the coupon I dare yoi its pretty simple to understand . Well for honest people I guess :(
Reply to stoptheretailcheaters

Aug 09, 2013 
I cannot believe you think you are entitled to receive free kohl's cash. If you return your purchase you lose the kc. It is a reward for spending money, not for returning merchandise. The policy had to be changed because of scamming, thieving customers who learned how to play the system.
Reply to zaney kohls employee

Aug 05, 2013 
People like you make me fear for the future of humanity. Do you realize what you're saying? You're saying that you want Kohl's to give you a free gift for nothing! Kohl's Cash is not a legal tender, it's a coupon. And to earn it, you must buy merchandise in the store. For every $50 you spend, you get Kohl's Cash. But if you return an item or items that take you below one of those $50 levels, then it's like you never earned the Kohl's Cash to begin with.

If a woman walked into Kohl's and demanded someone activate some Kohl's Cash for her without actually buying anything, it would be the same as what you seem to be expecting. Absolutely ridiculous!

Reply to Anonymous

Jun 11, 2013  from Leesburg, Florida
When are some of you customers going to learn that when you use a COUPON/REWARD/STORE CASH that you DO NOT get that back when you return something. You get back what you actually paid. For example say your total came to $21.30 and you have a $10 off coupon well your total becomes $10.65 (depending on tax rate in your county). So you will pay $10.65 out of your own pocket. Therefore, when you return you get $10.65 back because that is what you paid. You do not get $21.30. Coupons, rewards, store cash, whatever you want to call it is not real cash lol. Can't believe some people can't do simple math. I don't know why this is so hard to understand.
Reply to Anonymous

Jun 10, 2013  from Chicago, Illinois
Another angry customer because the store didn't fall for their scam.

To earn the cash, you must spend $50. If you return something, you did not spend $50 so you did not earn the cash. The cash is a dollar off coupon, it is not money. YOu do not get it back if you return the item, no store gives you back your coupons if you return an item
Reply to Alfredo

Jun 07, 2013 
God, you're ***. If you use a coupon, then try to return what you bought with the coupon, you don't get the *** coupon back. I fear for the future of humanity because of people like you.
Reply to Tommy

Jun 05, 2013 
The Kohl's Cash coupon becomes invalid if you go below a 50 dollar increment. Which makes sense because you would not have earned it if you hadn't spent 50 dollars. If the KC has already been spent, and you return from the earning receipt, 10 dollars is deducted from your return. You are not losing anything. The return amount plus the free 10 merchandise equals your original return amount. If you haven't used the KC, the coupon just goes away.
Reply to candy
 

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