I did a large purchase at a Kohls store on black Friday, using a 15% of coupon, no problem with this part of the story. I earned $105".00 in Kohls cash and went to the store yesterday to do more shopping/. I am (was) a Kohls credit card holder and had received a coupon for 20% of my entire purchase?. The 20% discount is only applicable to the items purchased on my credit card, not the Kohls cash?. I also learned that if any of the items I purchased on black Friday need to be returned, I would get less than I payed because I had earned Kohls cash on the purchase:. Today I went to the store to return all of my purchases from yesterday, and asked that they remove the Kohls cash reward from my black Friday purchase so that those purchases would be worth what I paid:. No can do! I paid off my charge and closed my account,. This is deceptive marketing at work,. I am hoping that the recipients of the gifts that I purchased on black Friday do not need to return any of the gifts I purchased because they will get LESS than I paid. 128bb5e
 Comments (6) |
| 1. Written by BettyElyse on March 20, 2012 from peoria, arizona, US Okay, first I thought TheKohlsExtraordinaire worked for Kohl's because of the narrow minded responses posted to several Kohl's complaints. I have now come to the conclusion that TheKohlsExtraordinaire author works for another retail outlet. It is hard to believe that any intelligent person would use such condescending and vulgar language in hopes of attracting customers to Kohls. Seriously, TheKohlsExtraordinaire needs to find something more constructive to do with their time. |
| 2. Written by Anonymous on March 19, 2012 from raleigh, north carolina, US Your ignorance does not constitute deception. If they intended to deceive you, they wouldn't print the "instructions" on the back of EVERY coupon you get. |
| 3. Written by MauiAl49 on December 25, 2011 from wailuku, hawaii, US The 20% off coupon probably says you have to use your Kohls credit card. Most retailer with their own CCs do this. They want you to use their card. |
4. Written by The Kohls Extraordinare on December 25, 2011 from charlotte, north carolina, US Get a d@mn life and go shop somewhere else lady! The Kohl's Cash is a coupon like free money, which means if you return merchandise you'll have to give the Kohl's Cash back to Kohl's. If you spend the Kohl's Cash (which is like free money, by the way) then how else do you think Kohl's is going to get that free money back that you spent? Exactly genius! They are going to deduct it from your refund. There, that wasn't so difficult to understand now was it? |
| 5. Written by tvw on December 13, 2011 from rochester, new york, US To address your concerns: the 20% off coupon (and any other %-off coupon) is only good for money spent out of your pocket. Kohl's cash is not real cash, it is a coupon, so if you get a subtotal of $150, and use a Kohl's Cash coupon of $100 value, the 20% is only good on the remaining $50 that would actually be coming out of your pocket. This is a fair policy, and it will not be I believe this policy is stated on the Kohl's cash itself. If you earn kohl's cash on a purchase, and then redeem the kohl's cash, and then return the items from that first purchase, you will not lose money, only the Kohl's cash (and you will be given the option not to lose the KC as well). For example, if you earned 10$ KC from a $50 purchase, then spend the KC, then return all the items from your first purchase, you will be given the choice of either getting a $40 credit to your charge card used, OR get a $50 merchandise credit. The difference is, of course, equivalent to the KC coupon used. If you then return the item you used the KC on, you will get the full value of the item. The reason KC values are subtracted is because many people would happily earn $1000 KC spend it all, and then return the entire original purchase, turning a huge profit. Gift receipts never effect KC. Returners using gift receipts will always get the full value of the item as a merchandise credit. For more information, refer to your coupons and receipts, all of which have this info printed on the back. |
| 6. Written by jts on December 9, 2011 from killeen, texas, US make sure to file a complaint for deceptive practices with the FTC at FTC.gov |
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