My boyfriend proposed to me with a beautiful diamond ring from Kohl's, unfortunatly it did not fit so we took it back to get it resized. A few weeks later ( when it was ready ) we went to pick it up. The ring was missing the diamond and after talking to the manager she said that there was nothing they could do about it and that I could pick out another ring of the same value. I then explained to her that this was the ring he picked for me and the ring that he PROPOSED to me with and that I wanted that exact ring. The manager was very rude and didnt seem to care for there customers feelings. So after all that are only options were to keep the original ring with the missing diamond or pick some thing of the same value. Needless to say I picked out another ring, but I AM PISSED!!!!!!!!! I will never shop at Kohl's again and warn everyone to not get jewelry resized or anything else of that nature from their. 128ba7b
 Comments (8) |
| 1. Written by Hillary on July 12, 2011 from -, -, US Good to know! My fiance bought me a GORGEOUS ring from Kohls, but is about a half a size too big, so we are going to get it resized. After reading these comments, I don't think I will bring it to Kohls! Hopefully a different jeweler can do it, even though he didn't buy it from them. |
| 2. Written by aem2010 on June 16, 2011 from marcellus, michigan, US my boyfriend actually got me a ring from kohls for chirstmas this year. It was a 14k gold ring with an amethyst heart shaped stone in it. Needless to say it took about a month or so to get it back and a week after having it the stone fell out, and they told me they couldn't send it back in because there was no "warranty" on it, despite the fact that there was. |
| 3. Written by Gegebean on May 15, 2011 from auburn, alabama, US Omg love the ex employee who is complaining about the managers not letting their love muffin visit them all day long. No wonder unemployment is so high losers lol |
| 4. Written by Gegebean on May 15, 2011 from auburn, alabama, US What's up with that *** for real. She knows she can *** a diamon ring for realz |
| 5. Written by Pissed on March 25, 2011 from ft. collins, colorado, US The boyfriend bought me a ring for V-day and when we sent it to be resized they told me 4-6 weeks. I called at week 5 and they said well it's probably more like 6-8 weeks. They couldn't tell me where they sent it to be resized because they are and "outsource". Needless to say i'm a bit irritated too. |
| 6. Written by Cynthia on November 5, 2010 from chester, virginia, US I bought an amethyst ring and the stone fell out four months after purchase! I am surprised more people do not have trouble with Kohls Jewery. |
| 7. Written by Ardanteine on August 11, 2010 from braintree, massachusetts, US I can sympathize with you. I used to work at Kohl's but quit after the managers began harassing my fiance, because they said she was a "distraction" while I was at work. |
| 8. Written by CSR on November 15, 2009 from -, -, - I am sorry to hear about your loss. I know how upsetting the loss of the sentimental value can be. Advice now is like shutting the barn door after the horse it out, but when something has that much value for you (either sentimental or dollar value) you don't bring it somewhere to have it shipped out to a 3rd party location to size the ring. Bring it to a real jeweler and wait for it. I've been wearing my engagement ring for almost 12 years and my ring has never been out of my sight for more than a few minutes at a time. Sadly, this is a live and learn experience. |
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