199 views
4 comments

I had an awful experience tonight with a cashier from the Kohl's store located at the Golf Mill Shopping Center in Niles, IL. Unfortunately I did not get his name, he was an elderly indian cashier at the entrance of the mall, the closest to Target store.

He was angry, upset, and suspicious, the most unfriendly person Iโ€™ve ever seen. The entire paying experience was frustrating and it made me leave the merchandise on the counter and walk out.

I should have asked for the manager but it did no cross my mind at the moment. Kohl's just lost a loyal customer because of a cashier who should not be dealing with the public.

Reason of review: Poor customer service.

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Emmalyne Dxh

Your complaint fails to mention any details on why this cashier was "angry, upset, and suspicious." Since you didn't mention any further details in your complaint, perhaps YOU were the one who made the cashier get upset and be rude to you. If the experience was as bad as you make it out to be, you should have addressed the situation with the manager on duty instead of just walking out like you did. Your complaint sounds fishy and suspicious due to the lack of further details.

Guest

A "loyal" customer would not let one bad experience keep them from shopping at a store. More then likely a manager would have addressed the situation, and you probably would have left with your purchase.

Maybe even satisfied. If they aren't aware there's an issue, how do you expect them to fix it?

Guest

Why would you accuse someone of being the most unfriendly person ever, but yet provide ZERO supporting details? Makes no sense!

Guest

Exactly what did this poor, unfortunate cashier do, that irritated you so badly? Are you sure you didn't do something that irritated him first?

Kohls Reviews

  1. 639 reviews
  2. 283 reviews
  3. 297 reviews
  4. 240 reviews
  5. 206 reviews
Kohls reviews