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Kohls - HORRIBLE NO GOOD CUSTOMER SERVICE ORDERING ONLINE

  • by   Dec 13, 2013
  • 2 comments
  • Review #: 463716
Company Kohls
Product / Service Customer Service Complaint
Location Macomb, Michigan
Category Online Shopping
Views 39
 

WOW...
THESE PEOPLE WORKING IN THE ONLINE ORDERING DEPARTMENT ARE IDIOTS. IVE CALLED 5X NEVER GET THE ANSWER I NEED, ITEMS TAKE FOREVER TO SHIP AND DONT SHIP AT THE RIGHT TIME! THEY SHIP THE ORDERS ALL SEPERATE EVEN IF ITS THE SAME ITEM. THIS IS CRAZY! I WILL NEVER ORDER ONLINE AGAIN!
I have contacted them once already and I guess I will have to do it all over again. wish someone who spoke English would call me or someone who knows what they are talking about instead of someone who doesn't understand me and then the phone is disconnected.
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Dec 13, 2013 
kohls gives you coupons that is the only marketing tool they have. if you want customers service go somewhere else they only care about scamming you with saying you got a DEAL
Reply to Anonymous

Dec 13, 2013  from Sioux Falls, South Dakota
"Never get the answer I need" ....or was that "What you want to hear?" Think your attitude is why the phone gets disconnected.....you come across as a whiney ***.
Reply to LTCC
 

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