Kohl's cash is such a rip off. Do not use it unless you are 100% sure you do not need to return anything. I had placed two online orders which qualified me for $20 in Kohl's cash. I used the Kohl's cash at the the store for two items. I also had a 30% off discount (which I found out is used after the Kohl's cash is used). One of the items I had ordered online was defective when I received it, so I needed to return it. Because I had used my Kohl's cash already, I was told that I could either forfeit the $10 or get a "store credit" for the full amount (which means I have to pay them now for the item I returned and buy something else at a later date). This wasn't the part that bothered me so much, I took the store credit".
What really pissed me off was what she told me when I asked if I could just return the items I used the Kohl's cash for/. She said that basically I can't return them for my money back?. I would have to take "store credit" (I put that in quotes because I used my Kohl's card to make all these purchases, which in my opinion should be the same thing as store credit since I can't use it anywhere else)?. So again, I would have to pay for the items I am returning now and use it for a future purchase!. I will NEVER use Kohl's cash again unless I am absolutely, 100% positive that I will not return anything". I am also planning on discontinuing use of my Kohl's card so that this does not happen again|. It is hardly a comparable to "cash" when you have no flexibility in returning items?. Very deceptive. 128b5c0
What really pissed me off was what she told me when I asked if I could just return the items I used the Kohl's cash for/. She said that basically I can't return them for my money back?. I would have to take "store credit" (I put that in quotes because I used my Kohl's card to make all these purchases, which in my opinion should be the same thing as store credit since I can't use it anywhere else)?. So again, I would have to pay for the items I am returning now and use it for a future purchase!. I will NEVER use Kohl's cash again unless I am absolutely, 100% positive that I will not return anything". I am also planning on discontinuing use of my Kohl's card so that this does not happen again|. It is hardly a comparable to "cash" when you have no flexibility in returning items?. Very deceptive. 128b5c0
 Comments (3) |
| 1. Written by BettyElyse on March 20, 2012 from peoria, arizona, US Okay, first I thought TheKohlsExtraordinaire worked for Kohl's because of the narrow minded responses posted to several Kohl's complaints. I have now come to the conclusion that TheKohlsExtraordinaire author works for another retail outlet. It is hard to believe that any intelligent person would use such condescending and vulgar language in hopes of attracting customers to Kohls. Seriously, TheKohlsExtraordinaire needs to find something more constructive to do with their time. |
| 2. Written by Anonymous on March 19, 2012 from raleigh, north carolina, US Don't cry deceptive before you read the policies that are printed on your coupons. |
| 3. Written by TheKohlsExtraordinaire on January 21, 2012 from charlotte, north carolina, US Oh for the love of God, are you THAT ***?! Kohl's Cash is NOT legal tender. It's simply a coupon! And if you would have read the fine print at the bottom of your receipt when you purchased your item, it clearly would have said that the Kohl's Cash you redeemed would be returned to you in the form of a Merchandise Credit. But since it's obvious YOU AND OTHERS on here don't read the fine print, you come on here and make yourself look like a total a$$! Glad to hear you're cutting up your Kohl's charge card. Now go shop somewhere else and leave the Kohl's shopping up to consumers who are more educated than you! |
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