Home  »  Kohls

Kohls Complaints

Rating:
81 complaints

Kohls Complaints & Reviews

Kohls Reviews

Mrs. Prado
Kohls - Manager
5.0 Kohl's Department Stores N56 W17000 Ridgewood Drive Menomonee FallsWI 53051 (866) 887-8884 http://www.kohlscorporation.com/customer_service/customerservice_home.html

Yesterday my two year old daughter and I went shopping with my sister. During the time we were at the store I continuously asked my daughter to sit in the cart.I told her she needs...

#280973
Dec 12, 2011
609

Anonymous
Kohls - No e-mail for Kohl's cash sent. Customer Service.
5.0 Kohl's Department Stores N56 W17000 Ridgewood Drive Menomonee FallsWI 53051 (866) 887-8884 http://www.kohlscorporation.com/customer_service/customerservice_home.html

On 11/27 I placed large a order over the phone. I was told I had earned $60 in Kohl's cash and would receive an e-mail with all the info needed to redeem it between 11/28 & 12/...

#280019
Dec 08, 2011
465

Mah2
Kohls - Kohl's
5.0 Kohl's Department Stores N56 W17000 Ridgewood Drive Menomonee FallsWI 53051 (866) 887-8884 http://www.kohlscorporation.com/customer_service/customerservice_home.html

I returned some items from last year to Kohl's dept store with my receipt, that I had purchased on my credit card. The associate said that she had to process it as a return without...

#279383
Dec 05, 2011
536

Anonymous
Kohls cash
5.0 Kohl's Department Stores N56 W17000 Ridgewood Drive Menomonee FallsWI 53051 (866) 887-8884 http://www.kohlscorporation.com/customer_service/customerservice_home.html

I did a large purchase at a Kohls store on black Friday, using a 15% of coupon, no problem with this part of the story. I earned $105.00 in Kohls cash and went to the store yester...

#278477
Dec 01, 2011
734

Saint_123
Kohls - Worst customer servicing and processing norms...
5.0 Kohl's Department Stores N56 W17000 Ridgewood Drive Menomonee FallsWI 53051 (866) 887-8884 http://www.kohlscorporation.com/customer_service/customerservice_home.html

So I decide to make one purchase this black friday and thanks to kohls system and lousy customer service my account sits at a healthy -45 dollars over the last 4 days. How? ...

#277906
Nov 28, 2011
418

Carolcowan
Kohls - Unprofessional instore employee practice
5.0 Kohl's Department Stores N56 W17000 Ridgewood Drive Menomonee FallsWI 53051 (866) 887-8884 http://www.kohlscorporation.com/customer_service/customerservice_home.html

Today my daughter and i chose a nike running shoe that was advertised as 29.99,got to register and it was wrung up as 65.99.Cashier called a Jerome in cutomer service to verify pri...

#277264
Nov 25, 2011
621

Anonymous
Kohls - Kohl's return policy rip off
5.0 Kohl's Department Stores N56 W17000 Ridgewood Drive Menomonee FallsWI 53051 (866) 887-8884 http://www.kohlscorporation.com/customer_service/customerservice_home.html

Today I went with my sister to Kohl's in Shamokin Dam. She had made a purchase previously using her Kohl's credit card and earned Kohl's "cash". On a second visit used ...

#275158
Nov 15, 2011
983

Anonymous
Kohls - Kohl's return policy rip off
5.0 Kohl's Department Stores N56 W17000 Ridgewood Drive Menomonee FallsWI 53051 (866) 887-8884 http://www.kohlscorporation.com/customer_service/customerservice_home.html

I went to Kohl's in Shamokin Dam, PA today with my sister. She needed to return items she had purchased by using her Kohl's credit card. She earned Kohl's "cash" from t...

#275152
Nov 15, 2011
671

Anonymous
Kohls - Kohl's Cash
5.0 Kohl's Department Stores N56 W17000 Ridgewood Drive Menomonee FallsWI 53051 (866) 887-8884 http://www.kohlscorporation.com/customer_service/customerservice_home.html

I will just vent ....to get it off my chest because I never read the fine print on the Kohl's "cash" before. The deceiving part is that they call it "Cash" My wife and I spen...

#275098
Nov 15, 2011
679

Alwaysun...
Kohls - The story of An Unethical Corporation
5.0 Kohl's Department Stores N56 W17000 Ridgewood Drive Menomonee FallsWI 53051 (866) 887-8884 http://www.kohlscorporation.com/customer_service/customerservice_home.html

I purchased a pair of boots online from Kohl's on 11/3/11. I was sent a e-mailing on 11/5/11 that the item that I ordered was cancelled without any explanation. Annoyed I called cu...

#273211
Nov 06, 2011
561

Anonymous
Kohls - Gift order split up for delivery without notice to me
5.0 Kohl's Department Stores N56 W17000 Ridgewood Drive Menomonee FallsWI 53051 (866) 887-8884 http://www.kohlscorporation.com/customer_service/customerservice_home.html

I ordered a gift to be delivered and the order was randomly split up to be delivered on different days. I was not notified of this delivery mix up by Kohls and will never order fr...

#272150
Nov 01, 2011
962

Unhappyi...
Kohls .com has horrible customer service
5.0 Kohl's Department Stores N56 W17000 Ridgewood Drive Menomonee FallsWI 53051 (866) 887-8884 http://www.kohlscorporation.com/customer_service/customerservice_home.html

Do not order from Kohls.com. I found the same item on another website hours after placing the order on Kohls.com at night. I tried to log into my account on Kohls.com to cancel m...

#271429
Oct 29, 2011
599

Anonymous
Kohls Cash
5.0 Kohl's Department Stores N56 W17000 Ridgewood Drive Menomonee FallsWI 53051 (866) 887-8884 http://www.kohlscorporation.com/customer_service/customerservice_home.html

I am referring to the Kohls Cash. You are treating it like a coupon the way the transaction shows on receipt..The 30% should be applied to the total, then do the Kohls Cash. I th...

#271193
Oct 28, 2011
617

Anonymous
Kohls - Accused of shoplifitng.
5.0 Kohl's Department Stores N56 W17000 Ridgewood Drive Menomonee FallsWI 53051 (866) 887-8884 http://www.kohlscorporation.com/customer_service/customerservice_home.html

So my friend and I, for the first time ever, decided to shoplift from Kohls. What did we take?? Two shirts, full price value, hers were $36 and mine were $42. Both under $50. They ...

#270633
Oct 26, 2011
1087

Betty Tr...
Kohls - 30% versus cash back awards
5.0 Kohl's Department Stores N56 W17000 Ridgewood Drive Menomonee FallsWI 53051 (866) 887-8884 http://www.kohlscorporation.com/customer_service/customerservice_home.html

I do ot usually respond to surveys but this morning I had a very unpleasant experience when visiting my Kohl's store in Effingham. I was embarrassed at check out an people whe...

#265209
Sep 30, 2011
533

Anonymous
Kohls - Trying to get refund for mispicked item
5.0 Kohl's Department Stores N56 W17000 Ridgewood Drive Menomonee FallsWI 53051 (866) 887-8884 http://www.kohlscorporation.com/customer_service/customerservice_home.html

On July 27th i placed an order over the internet for a nuwave oven and when the package arrived it was a shark cordless cleaner so in order for kohl's to reship the correct item i ...

#258014
Aug 26, 2011
490

Anonymous
Going Green at Kohls cost me my Credit Score
5.0 Kohl's Department Stores N56 W17000 Ridgewood Drive Menomonee FallsWI 53051 (866) 887-8884 http://www.kohlscorporation.com/customer_service/customerservice_home.html

I signed up for Kohls auto payment process to eliminate a needless bill in the US mail. I have had accounts at this place for years and never a problem paying when a bill was sent....

#252270
Jul 30, 2011
605

Blackand...
Kohls - Complaint: Questionable Customer Service
5.0 Kohl's Department Stores N56 W17000 Ridgewood Drive Menomonee FallsWI 53051 (866) 887-8884 http://www.kohlscorporation.com/customer_service/customerservice_home.html

This is to share my dissatisfaction with the purchasing visit at the store located in Groton, CT today. Prior to the visit to the store, I called the store and talked with Shannon,...

#246750
Jul 03, 2011
969

Anonymous
Kohls - Kohl's charged me a late fee.
5.0 Kohl's Department Stores N56 W17000 Ridgewood Drive Menomonee FallsWI 53051 (866) 887-8884 http://www.kohlscorporation.com/customer_service/customerservice_home.html

I have shopped their stores since I lived in Wisconsin. That's over 20 years of loyalty to them. In all those years I have never missed a payment. Well last month I missed a pa...

#245888
Jun 28, 2011
1454

Anonymous
Kohls - Kohl's Credit Customer service terrible
5.0 Kohl's Department Stores N56 W17000 Ridgewood Drive Menomonee FallsWI 53051 (866) 887-8884 http://www.kohlscorporation.com/customer_service/customerservice_home.html

I have shopped at Kohl's for about 10 years and have had their store credit card since 2007. In 2009, I moved and my mail was fowarded incorrectly and I missed several credit ...

#243487
Jun 15, 2011
604

Anonymous
Kohls sucks
5.0 Kohl's Department Stores N56 W17000 Ridgewood Drive Menomonee FallsWI 53051 (866) 887-8884 http://www.kohlscorporation.com/customer_service/customerservice_home.html

Is anyone else tired of seeing Kohls ads with clothing or other items you'd like to buy only to find out you can't locate it online? I wanted to buy myself a mother's d...

#235195
Apr 30, 2011
969

Anonymous
Kohls - Posted "sale" sign with only 1 item meeting sale criteria
5.0 Kohl's Department Stores N56 W17000 Ridgewood Drive Menomonee FallsWI 53051 (866) 887-8884 http://www.kohlscorporation.com/customer_service/customerservice_home.html

Buyer Beware! I am "experienced shopper" and I was fooled. I was shopping at Kohl's dept store and there was a sign above 2 racks of men's pants. The sign said $24.99, r...

#231749
Apr 11, 2011
934

Mike bix...
Kohls - Didnotn uphold their hassle free return policy
5.0 Kohl's Department Stores N56 W17000 Ridgewood Drive Menomonee FallsWI 53051 (866) 887-8884 http://www.kohlscorporation.com/customer_service/customerservice_home.html

My aunt sent me and mine a margeritta maker for a wedding gift. we would never have a need for the item, all i ever hear on kholes comercials is how they have a hassle free return ...

#231701
Apr 10, 2011
1242

KarmaPol...
Kohls (jewelry) in Hamilton Square NJ = unprofessional, unhelpful, and inane return policies.
5.0 Kohl's Department Stores N56 W17000 Ridgewood Drive Menomonee FallsWI 53051 (866) 887-8884 http://www.kohlscorporation.com/customer_service/customerservice_home.html

I write this review three weeks after a situation that occurred at Kohls department store in Hamilton Square NJ. I purchased a piece of jewelry from Kohls for my Girlfriend on Val...

#225849
Mar 09, 2011
1129

Anonymous
Do Not "Expect Great Things" from Kohls
5.0 Kohl's Department Stores N56 W17000 Ridgewood Drive Menomonee FallsWI 53051 (866) 887-8884 http://www.kohlscorporation.com/customer_service/customerservice_home.html

My husband bought me a beautiful pair of gold hoop earrings with diamond accents on Dec.18th as a Christmas gift from Kohls in Rodgers, MN. By New Year's eve. the h...

#224599
Mar 02, 2011
1038

Mad Chica
Kohls - Kohl's Price Match Policy
5.0 Kohl's Department Stores N56 W17000 Ridgewood Drive Menomonee FallsWI 53051 (866) 887-8884 http://www.kohlscorporation.com/customer_service/customerservice_home.html

Per Kohl's website: "We do match our competitors' prices. Just bring a copy of the competitor's ad with the current date on it to your nearest Kohl's Department St...

#222922
Feb 21, 2011
2573

Robertte...
Kohls - Money back
5.0 Kohl's Department Stores N56 W17000 Ridgewood Drive Menomonee FallsWI 53051 (866) 887-8884 http://www.kohlscorporation.com/customer_service/customerservice_home.html

HI iam robert terry,i bought a pair of earings frobut .i never got them . i want my money back. thank youm kohls on line and I NEVER RECEIVED THE EARIHI iam robert terry,i bought ...

#221843
Feb 15, 2011
405

Likes2shop
Kohls - Kohl's Gift Registry Sucks!
5.0 Kohl's Department Stores N56 W17000 Ridgewood Drive Menomonee FallsWI 53051 (866) 887-8884 http://www.kohlscorporation.com/customer_service/customerservice_home.html

Made a purchase from a wedding gift registry. Wanted it to be a shower gift. Clicked "Make this a gift". Small package perhaps 10 x 12 - I was able to get a gift card but could ...

#217758
Jan 23, 2011
1455

Hayjay111
Rec'd order from Kohls ; items just thrown in box. .
5.0 Kohl's Department Stores N56 W17000 Ridgewood Drive Menomonee FallsWI 53051 (866) 887-8884 http://www.kohlscorporation.com/customer_service/customerservice_home.html

I ordered 8 sweaters from Kohls' online. When I received the package, I opened it to find the sweaters were all just thrown into the box. There was no packaging material to e...

#217666
Jan 22, 2011
542

Justfedup
Kevin Mansell pressident Kohls
5.0 Kohl's Department Stores N56 W17000 Ridgewood Drive Menomonee FallsWI 53051 (866) 887-8884 http://www.kohlscorporation.com/customer_service/customerservice_home.html

Had major problems with orders being damaged and incomplete. spent 45 minutes on phone trying to get resolved. Customer service lost my call! No record of my call. Called President...

#216774
Jan 17, 2011
1207
Reviews 31-60 of 81

Related Information

Supermarkets and Malls
For some people store is like a paradise. A store is a retail establishment selling items to the public. There are different types of stores: department stores, shops, retail outlets, boutiques, department stores, chain stores, emporiums, supermarkets, superstores and megastores. Shopping is a unique way to spend time. Nothing can upset us more or vice versa, makes us the happiest people in the world. And it is all not about things you buy, but about the mood and the feeling of pleasure these things bring you. And sometimes even some grocery products bought in a food store mixed with good customer service and nice place to shop can turn into perfect shopping experience. People say that money cannot buy happiness. But our lives prove the opposite. And stores can prove it sometimes.

Featured Complaints