Went to Kohls to register for Bridal Reg. and of course after waiting a long time I find out that no one charged the 5 hand held scanners so I asked them to call another Kohls to make sure their scanners were fully charged and ready to scan. Guess what? Yes, I drove to the other side of town to find out they didn’t charge their scanners either. Now I am spent between travel time, etc. approx. 1 1/2 hours and nothing accomplished yet. They charged a scanner for me and about one more hour later I started scanning my wish list. Well at my shower I received 4 waffle makers, 4 rice cookers, 4 sets of pots and pans.....get the picture. KOHLS NEVER TOOK ANYTHING OFF THE REGISTRY. My guests were all floored and all started sharing their tails of horror to simply have a gift removed from the registry.......they said it was like pulling teeth but was guaranteed “No problem mam, it’s off the registry”. So the moral of this story is if you want to have your guest spend their valuable time and several more of your hours returning 16 gifts I strongly suggest you shop elsewhere. The kicker is that when I called Kohls Corporate office and advised them the representative felt sooooo badly for me that she COULDN’T even offer me a $10.00 Kohls cash…….nothing except a thank you for calling!!!! Do yourself a favor and register at Bed, Bath and Beyond who couldn't do enough for you!! Kohls Corporate I hope you read this and are ashamed at your poor behavior! 128b556



  Comments (1)
1. Written by retailmaven on April 17, 2012 from suffield, connecticut, US
1. you could have done the registry online 

2. if your gift givers didn't give us the registry to scan or tell us it was a gift off a registry, there's no way to mark it off the registry. likewise, this certainly could have been the cashiers fault as well. how to tell? if your gift-giver didn't give you a gift receipt, it didn't get scanned off the registry.

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