Kohls Complaints and Reviews

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Kohls
Main address: Kohl's Department Stores 53051 Menomonee Falls WI
(866) 887-8884, , customer.service@kohls.com
  • 422+15 mobile complaints
  • $36.4K claimed losses
  • $83 average
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  • 1 day ago
  • Supermarkets and Malls
  • Stone Mountain, Georgia
  • Manager
  • 1
  • 1
  • 14
  • REVIEW RATING 4/5

Duluth,Georgia store has the worse manager ever! This she-man think the sun rises and set on her. This person treat all of her associates horribly and get away with it. Many of her associates are leaving to not deal with her madness. This person named Nancy is a witch. I know everyone hate her and would live for her to go away. The district manager allow her harsh treatment and this is a joke.... Read more

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  • 2 days ago
  • Auctions and Internet Stores
  • Tulsa, Oklahoma
  • Online Order
  • 14
  • REVIEW RATING 4/5

An advertised product gives outside and inside dimensions both opened and closed but not dimensions for wire mesh openings. Online orders only. Call 1, rep unable to understand description of dimension sought or that I need to know if a liner is available. Repeated myself ten times. Left me on hold. Second call-taker hung up after stumbling with English. Third call, a "supervisor" hung up... Read more

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  • 2 days ago
  • Appliances and Electronics
  • Springdale, Pennsylvania
  • Vacuum
  • 11
  • REVIEW RATING 4/5

I ordered a vacuum from kohls.com today. the website wouldn,t function correctly , after the 4th attempt i finally found a number to call to help me. The very pleasant lady helped me and took my order. By taking my order on the phone all she mentioned was that she would be sending an E-mail confirming this order. I checked it later and the address was wrong. It was all but impossible to find out... Read more

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  • Nov 24
  • Supermarkets and Malls
  • Smithtown, New York
  • Billing Department
  • 2
  • 2
  • 29
  • REVIEW RATING 3/5

I WAS a loyal customer since 2003 but I'm done now. I had a $15 bill that I was late paying and they charged me a $16 late fee. When I called customer service to remove the fee, they would only take away half of the late fee because they had removed a fee once before for me during the calender year (I was a day late). I was berated about paying bills on time and told their policy is to only... Read more

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  • From mobile
  • Kohls
  • Nov 23
  • by anonymous
  • #561143

Experience bad customer service and raciest at both milton ga and Roswell employee fm india refuses to even speak to African americans tjhe retiurn with out receipts stinks can not use multiple Add comment

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  • Nov 22
  • Supermarkets and Malls
  • Washington, District Of Columbia
  • Mirror
  • 27
  • REVIEW RATING 5/5
Kohls - Review about Mirror from Washington, District Of Columbia
1 of 3

I ordered mirror from kohl's online catalog and package was delivered yesterday. Take a look at the photo and that was what happens when you receive a broken mirror. You can see the item was really poorly wrapped and packaged. They even didnot tap the bubble sheet! Please any customer, be really carefully with touching your mirror package from kohl's. Read more

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  • Nov 20
  • Furniture and Decor
  • De Pere, Wisconsin
  • Blanket
  • 21
  • REVIEW RATING 3/5

I ordered a khaki blanket but received a zebra one. I called and the CSR had ups pick up the zebra one and reordered the khaki one. However when I got the that one, it was also incorrect. They sent another zebra one. Tried to get Kohl's to issue another UPS pickup but they keep on stalling. I think it's because I chose not to reorder any more. Just requested the credit. 3 calls today. Was... Read more

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  • Nov 20
  • Footwear and Clothing
  • Brooklyn, New York
  • Boots
  • 21
  • REVIEW RATING 4/5

We need miles and miles of choices all shoddily made and overpriced. Look, I love kohls, I'm a card holder, a loyal shopper for years. But the women's stuff FALLS APART, Fades, etc- while the clothing I buy for my husband withholds year after year. What's up with that?! So, I have to spend a fortune twice a yr on a new wardrobe, while he's still wearing his 3 yrs later?! They have some decent... Read more

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  • Nov 19
  • Supermarkets and Malls
  • Greenville, South Carolina
  • Charge
  • 2
  • 2
  • 20
  • REVIEW RATING 4/5

My wife put me as an authorized user and her late payments affected my credit. I never gave my social security number or singed for authorization. Read more

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  • Nov 17
  • Customer Service
  • Lake Stevens, Washington
  • Fees
  • 3
  • 3
  • 44
  • REVIEW RATING 4/5

I have always paid my bill in full every month. I was 3 days late slow mail. They charged me $25 late fee and a $10 interest on a full payment. I am going to store paying this fee and canceling my account. What is really laughable is I received a new card in the mail that read MOST VALUED CUSTOMER. I will not shop there anymore. I am also filing a complaint with Financial Consumer Protection... Read more

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