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  • Customers like
    • Zero3
    • Good deals3
    • Pathetic3
  • Customers don't like
    • Online ordering14
    • Unreasonable staff7
    • Management6

  • 10 hours ago
  • Footwear and Clothing
  • Arlington, Texas
  • Kohls
  • 8

I used to buy ALL of my cloths at Kohls. The last couple of times I shopped there the quality of the fabric was so cheap. Made in Turkey, Haiti, Vietnam...one wash and hang to dry everything just fell apart and was so wrinkled. Their Croft and Barrow brand used to be SO nice. For every day shirts I go to Walmart now. Not only is the fabric nicer but it is half the price. Kohls got greedy with... Read more

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  • 23 hours ago
  • Shopping
  • Lake Worth, Texas
  • Dressing Room Cameras
  • 4
  • 4
  • 26
  • REVIEW RATING 4/5

I went to view my reflection in the mirror of a dressing room and instead a camera caught my eye!! The camera is placed in plain view of the dressing room. If I can see it, it can see me!! This is disgusting. It seems as if they have no problem watching you undress - sick. I will not shop here anymore. I advise warning your teen children who shop alone not to shop here!! This company is just... Read more

Was this review helpful? 0 1

  • May 21
  • Supermarkets and Malls
  • Dallas, Texas
  • Charge
  • 31
  • REVIEW RATING 4/5

The following was sent to Kohl's Executive Offices to the CEO and Other high level managers/officers. Their response was almost as worthless than the previous calls I had to make. Kohl's was NOT helpful in anyway and in the end thought I was lying. It took this letter sent to MY BANK before the funds were reversed by the Bank, NBOT Kohl's. The order in fact was never canceled and shipped to the... Read more

Was this review helpful? 0 0
  • From mobile
  • Kohls
  • May 20
  • by anonymous
  • #639127

I hate khols, my daughter returned something without receipt and now they are accusing her of shoplifting. Add comment

  • May 19
  • Supermarkets and Malls
  • Staff
  • 3
  • 3
  • 48
  • REVIEW RATING 4/5

I had an awful experience tonight with a cashier from the Kohl's store located at the Golf Mill Shopping Center in Niles, IL. Unfortunately I did not get his name, he was an elderly indian cashier at the entrance of the mall, the closest to Target store. He was angry, upset, and suspicious, the most unfriendly person I’ve ever seen. The entire paying experience was frustrating and it made me... Read more

Was this review helpful? 0 0

  • May 18
  • Online Shopping
  • Watsonville, California
  • Flatware
  • 1
  • 1
  • 29
  • REVIEW RATING 3/5

I placed an order and found the same item somewhere else for half the price. According to their order cancellation policy, the buyer has at least a few hours to cancel before the order is carved in stone. I attempted to cancel the order within a few SECONDS and had to spend the next half hour justifying why I was cancelling the order (none of your business) and did I want something else (if I... Read more

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  • May 16
  • Supermarkets and Malls
  • New York, New York
  • Staff
  • 26
  • REVIEW RATING 4/5

Customer Service people don't understand English, give you wrong information and have no authority to fix a problem. They passed me around and around and I got nowhere. I could not get Kohl's to stop charging me extra fees and interest on the disputed amount. I tried again many times after that first round but finally had to resort to the FTC's Bureau of Consumer Protection, who made Kohl's stop... Read more

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  • May 16
  • Footwear and Clothing
  • Garden City, Michigan
  • Bathing Suit
  • 25
  • REVIEW RATING 3/5

I ordered 2 bathing suits 4 weeks before a vacation, which never arrived. I don't know if they were stolen or never sent. I called back to get charged back, and the agent (Nicole) said she could re-order. How nice. With my new discount and free shipping. But there was a hold on my account because of possible fraud. So she transferred me to get approval and that security person (Reshonda) couldn't... Read more

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  • May 12
  • Shopping
  • Orange Park, Florida
  • Pants Return
  • 6
  • 6
  • 88
  • REVIEW RATING 4/5

I will never ever ever again give Khol's a cent of my money. They are the worse, most shady department store in the world. Not only do they jack their prices up so they can mark them down again to make you feel like you are getting a sale but they steal money from you, literally. I returned pants I bought last night to them today and they told me they could only put it on a gift card bc I didn't... Read more

Was this review helpful? 0 4
  • From mobile
  • Kohls
  • May 10
  • by anonymous
  • #633745

Worst online ordering experience ever. took a total of two hours on the phone plus multiple times ordering the same item to finally get it to submit. Add comment

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