Kohls Complaints and Reviews

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Main address: Kohl's Department Stores 53051 Menomonee Falls WI
(866) 887-8884, , customer.service@kohls.com
  • 357+9 mobile complaints
  • $26.8K claimed losses
  • $73 average
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First time I shop at khols store I bought a coffee maker for my mother she doesn't like it so I take it back to the location to same person who sold me I have lost my receipt I paid 169.99 original price next day without receipt they were refunding me on gift card 99.99 when I paid 169.99 its like ROBBING SOMEBODY LEGALLY that's not fair to a customer

Never will I shop at khols ever again. Worst store I have ever been too. Departments are ALWAYS messy can't find anything for one. The khols charge card I have will be getting canceled due to the fact I never received my bill and when I would try to find out how much I owe I would get the run around. Got charged for late fees and on top of that had to pay a 10 processing fee. Never again will I...

Kohls in Levittown ny didn't take my retail me not coupon in store. They said they are no longer allowed to accept them. It's the same stinking coupon that I would receive in the email or the paper so why not??? I am really irritated bc I always forget coupons and this app helps me remember

  • Jul 18
  • Footwear and Clothing
  • Toledo, Ohio
  • Boys Pants
  • 5

I went to Kohl's in Toledo, Ohio on Monroe Street, looking for pants for my grandson's birthday. They have so many choices for girls, but practically nothing for boys. Especially if they wear a size 7 regular. I bought a pair of slims by mistake and took them back to exchange for a 7 regular. They don't have any size 7 regular. Most of what was left were slims in almost all of the sizes of the... Read more

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  • Jul 15
  • Supermarkets and Malls
  • Credit Card Payment
  • 6

I scheduled my payment (balance) to be made on July 3rd (it was). This morning (July 15th) I noticed they received another payment for the same amount. I called CS and they told me a check would be sent to me within 30 days. I have never had this happen to me with other retailers that I have credit with. Due to this error, I have closed my account with Kohl's. I will not make a purchase... Read more

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  • Jul 13
  • Advertisements and Cons
  • St. Louis, Missouri
  • Duffle Bag
  • 37

Today I went to kohls to purchase a duffle bag. I found the one I liked and proceeded to the price check scannner. It displayed $119 regular price in light grey and larger font in red sale price at $59. I proceeded to check out and the bag rung at regular price. I explained it showed on sale on the price check screen. I went back and showed to an employee. She tried to tell me it was buy one get... Read more

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  • Jun 30
  • Supermarkets and Malls
  • Lewes, Delaware
  • Late Fee
  • 2
  • 33

I cancelled my Kohl's card today after many years of loyalty. I averaged well over $1,000 a year, hitting MVC status by March, usually. The reason? After all this loyalty, the hit me with a $25 late fee for being one day late. Yes, one day (April 9 due, April 10 cashed my check - I mailed the checked on April 4). So, they hit me for interest and a late fee. I called Cust Service and was... Read more

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  • Jun 22
  • Customer Service
  • Chicago, Illinois
  • Discounts
  • 6
  • 73

I was loyal Kohl's customer long time till I figure out that Kohl's discounts program is very misleading. $20 "cash" certificate not "real" $20. 30% not really 30%. From the bill of $45 after $10 coupon and $20 "cash" coupon ( I spent $117 day before) 30% was $3 instead of $12 !!!!! Very misleading discount policy. I will never shop in Kohl's again till policy will be changed!!!!!!! Employees... Read more

Was this review helpful? 2 4

One of the worst shopping experience ever.They have horrible customer service.I actually have a most value Kohl's credit card which i Do not plan on keeping for long after this awfull experience. They are insane including the manager at the brazos town center kohls.

  • Jun 12
  • Supermarkets and Malls
  • Sales Clerk
  • 2
  • 67

Spent over $125 dollars today at Kohl's in Westminster MD. After check out I asked about the Kohls cash coupons . The sales clerk appoligized but said they had been discontinued on Monday June 9th. WHY???was the program discontinued??? Read more

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