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  • Customers like
    • Good deals3
    • Pathetic3
    • Zero3
  • Customers don't like
    • Online ordering14
    • Unreasonable staff8
    • Management6

  • 1 hour ago
  • Products
  • 5

Over the past weekend my family was shopping at the local Kohl's store. While my wife and daughter were taking "forever" choosing and trying on clothes for a upcoming event I walked around the store browsing. In the back side of the store where the seasonal displays of merchandise is I noticed a large assortment of red white and blue USA themed items. Everything from decoration pillows, to coffee... Read more

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  • 3 hours ago
  • Supermarkets and Malls
  • Lithonia, Georgia
  • 3
  • 3
  • 9

I recently shopped at the Duluth location and we were very unhappy with the service given by the black manager named Keith. He seem to be stressed and in over his head, he was calling on the radio for someone to help and he kept telling us he would get someone or he would be back. This never happen as my son said he forgot about us dad! We finally located a few things ourselves in the mess all... Read more

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  • Jun 27
  • Advertisements and Cons
  • Salem, New Hampshire
  • 1
  • 1
  • 35
  • REVIEW RATING 4/5

I was purchasing Nike Air Monarch sneaker for my husband, the tag on the sneaker said $49.??, the giant probably 2 ft x 3ft sign said the same. At the register the sneakers rang up $65.00. I told the cashier they were on sale for $49.??. He said they must have come off sale, I said can someone go check, and he said even if there is a sign, we cant do anything about it (something about Nike... Read more

Was this review helpful? 0 0

  • Jun 26
  • Supermarkets and Malls
  • Lansdale, Pennsylvania
  • Staff
  • 26
  • REVIEW RATING 4/5

Mean, demeaning, cashier lectured me dramatically about trying to use 10 $ in expired kohls cash. Publicly humiliated me for something that was no big deal until she made it one. I have the money to spend, and I will never spend it there again. Most of the employees are rude in my opinion to begin with. Every time I go there, there are employees complaining and cursing about customers in the... Read more

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  • Jun 26
  • Footwear and Clothing
  • Brooklyn, New York
  • Return Policy
  • 24
  • REVIEW RATING 4/5

I returned a bunch of items and a large amount were never credited to my account. I have been going back and forth with Kohl's for over three weeks, spent hours upon hours trying to resolve this, and after all this time spent, still have absolutely no resolution to my problem and am due hundreds of dollars for items I returned. The absolute worst customer service I have ever experienced! So much... Read more

Was this review helpful? 0 0

  • Jun 24
  • Cosmetics and Toiletries
  • Manchester, Michigan
  • American Beauty Lipstick
  • 1
  • 1
  • 32
  • REVIEW RATING 3/5

Kohl's no longer carries American Beauty cosmetics and the rest of their cosmetic lines stink. They hooked my wife on American Beauty lipstick and replaced it with garbage. Her comment, "I guess I'll be going to JC Penney for my cosmetics." The store's overall product quality has slipped. I personally purchased a belt (not cheap) and a pair of shoes. The belt last 6 weeks before the poor... Read more

Was this review helpful? 0 2

  • Jun 22
  • Supermarkets and Malls
  • Los Angeles, California
  • Keurig Coffee Maker
  • 2
  • 2
  • 30
  • REVIEW RATING 4/5

I don't understand why you won't sell displays! I wanted to buy a Keurig machine. They didn't have a box so I grabbed the display, which has a scanner on it. I was very upset with how I was treated. I kept my calm but I am very disappointed. Read more

Was this review helpful? 0 0

  • Jun 22
  • Luxury / Jewelry
  • Mesa, Arizona
  • Le Vian Rhodolite Garnet Diamonds Gold Ring
  • 192
  • REVIEW RATING 5/5

I am a former Kohl's employee and I will be the first to say I (used to) love Kohl's! When I worked there I fell in love with a Princess Alexandra Jewels by Le Vian rhodalite garnet ring. The ring is lovely. Vibrant 14kt rose gold with smoky quartz and white sapphire halo around the center cushion cut oval garnet. It was $1600 ticket price but often went on sale. I could never justify the... Read more

Was this review helpful? 2 0

  • Jun 22
  • Footwear and Clothing
  • Shoes
  • 1
  • 1
  • 34
  • REVIEW RATING 4/5

The final straw came today when my bill hasn't come for quite a while and I went to pay online. Their only option is to add a bank account.... not going to happen especially with their lack of security. I tried to call and pay, got the call dumped both times. Then, I call again, and manage to get a very apathetic agent who acted like me closing my account was just routine maintenance. Then, I... Read more

Was this review helpful? 0 1

  • Jun 12
  • Footwear and Clothing
  • Delafield, Wisconsin
  • Clothing
  • 16
  • 16
  • 176
  • REVIEW RATING 5/5

Kohl's has been accepting my expired Kohl's cash for 10 years which was wonderful. I didn't have to rush to the store on their time , i could on my time. Last night , after 1 1/2 hours of shopping with my son and over $300 in clothes i was informed that i missed the cutoff date for expired Kohls cash on 6/1/15, just 9 days ago. I had $80 which means i spent alot there last time as well. Everyone... Read more

Was this review helpful? 1 11

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