Kohls Complaints and Reviews

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Kohls
Main address: Kohl's Department Stores 53051 Menomonee Falls WI
(866) 887-8884, , customer.service@kohls.com
  • 367+9 mobile complaints
  • $26.8K claimed losses
  • $71 average
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  • 2 days ago
  • Supermarkets and Malls
  • Marana, Arizona
  • Product Price
  • 19

We were in there right before Christmas and saw glasses for half off. Well this store wasn't so smooth they LEFT the original price sticker on the box and then just stuck the new price OVER it, Which by the way the new price was DOUBLE. So we have stayed away from there for awhile. Today I thought well, i'll just see if they have what I need for a reasonable price. I found what I needed online... Read more

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  • Aug 15
  • Supermarkets and Malls
  • Late Fee Charge
  • 2
  • 2

Charging customers a late fee of $35 dollars cause i paid two days after its totaly wrong Read more

Was this review helpful? 0 1

  • Aug 09
  • Supermarkets and Malls
  • Clothes Discount
  • 3
  • 83

Kohls credit card #0325891661 11 Store # 0290 Terminal #0028 Transaction # 0077 Original date 08/09/14 void amount 29.53 We have been Kohls customer for 13 years now Me and my wife shop at Kohls mostly when we receive a 30% discount as We travel Overseas we carry clothes as gifts we were there this evening at the Glenview Illinois store at 7:37pm we had shopped for two pairs of pants at regular... Read more

Was this review helpful? 0 2

  • Aug 09
  • Supermarkets and Malls
  • Silver Necklace Discount
  • 3
  • 59

Confirm your discounts: A while ago I purchased a 14 karat gold plated sterling silver necklace, it was 60% off plus an extra 15 off so that equals 75% percent off right? A couple days later I was bored so I went on the website and thought about buying the same necklace a different style( btw all these necklaces are the same price originally $50) I checked what the price would have been if I had... Read more

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  • Aug 09
  • Supermarkets and Malls
  • Gastonia, North Carolina
  • Damaged Item Delivery
  • 5
  • 83

Oh my where do I begin. I am a Khols shopper more than 2 times per week. I have a khols charge card and I USE IT! I also order several things from your .com and sometimes things either just don't fit or are damaged and I should have a right to return those things without being treated like a fugitive by hostile, aggressive, frankly pissed off khols "customer service" employees. I received an... Read more

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  • Aug 04
  • Ex Employees
  • Clearwater, Florida
  • Stressful Work Environment
  • 1
  • 91

Was an employee for over a year. 1 Kohl's may seem like a good place for a work environment, but turns out the opposite way around.This company hires mostly women for the job and will only give most payment hours to the women ten men to my experience. 2. Employees are eager to be pushy and talk behind your back and report you to management for no reason at all because of their mental abilities... Read more

Was this review helpful? 2 1

  • Jul 29
  • Supermarkets and Malls
  • Replaced Order Charges
  • 52

This company is the worse. I tried to order online and it kept charging my full price instead of clearance price on two items. I skipped the order and waited until the next day. I place an order, it gets cancelled because it was my name and after 2 gift cards I had 20$ balance so my boyfriend put it on his card. He left for work. I was told on phone by a woman (barely understand her high pitched... Read more

Was this review helpful? 0 0

  • Jul 29
  • Supermarkets and Malls
  • Missing Household Items
  • 2
  • 67

I placed several online orders recently as I moved and needed many household items. There were several great promo codes available so it was advantageous to place a couple orders (they ship everything in many boxes anyways because everything comes from different facilities). I had a $10 off $50 home, $15 off $50 purchase, 30% off and free shipping promos, so basically I got a heck of a deal on... Read more

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  • Jul 28
  • Supermarkets and Malls
  • Vera Wang Capris Return
  • 1
  • 59

Returned Vera Wang capris because I picked up wrong size.They were one thing I picked up with other things, paid with cash and gift card. I pd. $44.00 for capris and when I returned I only received $11 & change. I did not have receipt but all the tags were still attached. I just feel very dissatisfied over this. I do a lot of shopping at Kohls and always give gift cards for birthdays and... Read more

Was this review helpful? 0 1

  • Jul 24
  • Supermarkets and Malls
  • Irving, Texas
  • Shirt Replacement Refusal
  • 7
  • 137

Went in to buy a shirt for my husband's birthday the other day. It turned out not to fit when he tries it on. Somewhere along the line I lost the receipt. Well I thought Kohls with their "yes we can" policies would still take it back. Boy was I wrong about that. Since I paid for it with a Kohls card I thought they would also be able to look it up. They couldn't do that either. I know they have... Read more

Was this review helpful? 1 6
 
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