2.5
  • Pathetic3 votes
  • Zero3 votes
  • Good deals3 votes
  • Online ordering14 votes
  • Unreasonable staff7 votes
  • Management5 votes
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  • 1 day ago
  • Customer Service
  • 1
  • 1
  • 12
  • REVIEW RATING 4/5

I recently bought some sheets from Kohl's on a buy one, get one half off sale. The very next day, the sheets went from $110 to $40. I called customer service to see if I could get a credit for the difference, and after a lot of back-and-forth, I was told that I had to return the sheets and order them again at the new price. $15 in shipping, since I don't have a Kohl's in my area, but fine. ... Read more

Was this review helpful? 0 0

  • 2 days ago
  • Furniture and Decor
  • Coos Bay, Oregon
  • Pillow
  • 2
  • 2
  • 15

I spent over an hour shopping online as there is NO Kohls within 2 hours of my home. Was interested mainly in the 2.99 queen pillows that were advertised in my email mailer, but also had a few maternity items in the cart. I filled it to $100 so i could get my kohls cash and yes to you rewards and hit the checkout button. When i did i got as far as entering my kohls card when the system kicked me... Read more

Was this review helpful? 0 1

  • Apr 08
  • Online Shopping
  • Loveland, Colorado
  • Online Order
  • 45
  • REVIEW RATING 4/5

I have to be honest, I have spent thousands of dollars at Kohl’s over the years. And, I have always loved the store and online experience… Until recently that is…. I placed an online order Easter morning through the Kohls.com website using my mobile device. When viewing the products that I purchased, there were sales prices listed in bold red font. When these products were added to my card... Read more

Was this review helpful? 0 0

  • Apr 07
  • Online Shopping
  • Layton, Utah
  • Online Order
  • 2
  • 2
  • 31
  • REVIEW RATING 4/5

When I was trying to complete order each time I saw error on the website. Though each time I push submit button my account was charged. Hence, money for order was blocked on my card thrice. I tried to get help from Kohls.com but they suggested me to wait. Though I notified them that I need this money ASAP. I tried to contact bank and it said that they require fax from Kohls.com. The worst in... Read more

Was this review helpful? 1 4

  • Apr 03
  • Supermarkets and Malls
  • Victor, New York
  • Coupon
  • 2
  • 2
  • 63
  • REVIEW RATING 3/5

The customer service reps at your Webster, NY store is terrible. My sister had a $10 coupon $10 off $30. She spent $85. Then she did a second separate transaction with a different $10 coupon $10 off $40. And she spend another $80. Vicki was the cashier. She said very mean that she couldn't use it!! I have lots of family and friends and they all say that Webster store cust service is terrible. ... Read more

Was this review helpful? 2 4
  • From mobile
  • Kohls
  • Apr 01
  • by anonymous
  • #616381

I got a letter saying if I paid a certain amout in full they would match it and my car would be paid off. I did that in Febuary and now they are saying I am late and have late fees up to what they matched. It is bull *** and I will never ever shop at this store again. They are lying *** that need to be shut down. They can send my bill to collections and I will never ever pay it. Add comment

  • Mar 31
  • Supermarkets and Malls
  • Canton, Georgia
  • Online Order
  • 3
  • 3
  • 52
  • REVIEW RATING 3/5

I have just found out that if you order items from kohls.com and expect to ship it to a United States Air Force Base in the continental United States forget it - they won't ship to any AFB. So don't waste your time picking out items and trying to send things to friends or family that serve and protect our country. Kohls' apparently doesn't care. Find another company to work with that actually... Read more

Was this review helpful? 0 7

  • Mar 26
  • Supermarkets and Malls
  • Trion, Georgia
  • Coupon
  • 2
  • 2
  • 62
  • REVIEW RATING 4/5

We had a coupon for 30 % off on our phone. Manager would not accept because it had no bar code. I call customer service and they said yes it can be used. Tim the manager at the Dalton store was rude. I will not go back again EVER. Done with Kohls. I bet someone else would like to have the several thousand I spend here every year! Store #1439 Manager Tim, Dalton GA. Read more

Was this review helpful? 2 2

  • Mar 25
  • Supermarkets and Malls
  • Bellevue, Washington
  • Rewards Coupon
  • 2
  • 2
  • 82
  • REVIEW RATING 4/5

I went to kohls on Tuesday march 24. I was doing some shopping. At the time I went to paid for my items. I told the cashier to looked for my reward and she said I hadn't a rewards. She was entered the wrong information. Also I used a coupon and my friend was shopping too. The cashier said she was no evailable to use a coupon because I used on my buy one too. Those were two different coupons. She... Read more

Was this review helpful? 1 2

  • Mar 22
  • Supermarkets and Malls
  • Alpharetta, Georgia
  • Coupon
  • 2
  • 2
  • 83
  • REVIEW RATING 4/5

Lazy, lying cashiers. Older gentleman was in line across from me and did not have the 20% friends and family coupon; he attempted to open a Kohl's credit card to get the discount - "Sorry it's too late" - still 2.5 hours until store closes. I offer him the web coupon on my phone - "Sorry can't do that". "Who would know? It is on the web anyway". "There are security cameras everywhere around the... Read more

Was this review helpful? 1 1

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