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  • Customers like
    • Good deals3
    • Pathetic3
    • Zero3
  • Customers don't like
    • Online ordering14
    • Unreasonable staff8
    • Management6

  • 1 day ago
  • Supermarkets and Malls
  • Kohls Cancellation Policy
  • 1
  • 1
  • 21
  • REVIEW RATING 4/5

I went shopping on Kohls.com for a baby shower gift for my brother & his wife. $120 later I was ready to check out and went through the checkout process. Shortly after processing the transaction, I realized I sent the gift to the wrong address - I put 3500 instead of 3100 for the house number but everything else on the address was correct. No big deal, I'm sure people make these simple... Read more

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  • 2 days ago
  • Supermarkets and Malls
  • Elkhorn, Wisconsin
  • 2
  • 2
  • 7
  • REVIEW RATING 4/5

My daughter drove 20 min with my son to get dress clothes and spent an hour shopping. When they were ready to purchase the cashier told them they couldn't use my card because my daughters drivers liscence didn't match mine. This has never happened before and my kids said the cashier was rude and didn't work with them at all. My daughter is beyond frustrated and we will be going to kohls much less. Read more

Was this review helpful? 0 1

  • Aug 26
  • Supermarkets and Malls
  • Spring, Texas
  • 5
  • 5
  • 65
  • REVIEW RATING 4/5

They have 6 check out lines open and a carousel leading to the check out lines, nothing stating they had a carousel line in the middle of the store leading to the check out lines. I have been in the store several times and never saw a carousel line then graduated to one check out lines Spoke to the manager (Rosalia) and said the have been doing this for years. The manager was useless and lazy.... Read more

Was this review helpful? 0 2

  • Aug 23
  • Supermarkets and Malls
  • Mount Laurel, New Jersey
  • Kohls Checkout
  • 5
  • 5
  • 72
  • REVIEW RATING 4/5

Just left Kohls its the day before school starts and the store has more than twelve cash registers but only 5 people are manning the registers. The line I'm in stretches to the restroom. The Manager, claims they don't open all the registers unless its a holiday. Although these lines are longer than black Friday. There is one guy on the register in the customer service return side and he has... Read more

Was this review helpful? 1 2

  • Aug 23
  • Supermarkets and Malls
  • Creston, Iowa
  • 2
  • 2
  • 40
  • REVIEW RATING 4/5

The Kohl's website is a nightmare. What a joke. 21 minutes later and I get a sales associate but cannot help me and tells me I am lacking two dollars for free shipping. They can take all their merchandise and I will go to Walmart next time to get the same value on the same product if not less for free shipping every day. Why can we not do it for in store pickup this is a billion dollar company.... Read more

Was this review helpful? 0 1
  • From mobile
  • Kohls
  • Aug 22
  • by anonymous
  • #687304

I have been shopping at kohls for years store 0532. The last two visits the check out person was rude. This last time they were so rude an unhelpful that I will be cancelling my kohls card and will no longer shop there. There is never a good reason to be rude to a friendly customer. If you are unhappy with your employment then you should stop working there. Add comment

  • Aug 21
  • Supermarkets and Malls
  • Justice, Illinois
  • Kohls E-Gift Card
  • 29
  • REVIEW RATING 4/5

I recently purchased an e-gift card thinking it would be an easy way to transfer a gift card down state to my sister. However, after this mess I went through, guess I should have just bought an actual gift card and sent it in the mail. I thought the e-card would be convenient, but no. I called my sister if she got the e-mail and she said she received none. But lo and behold they weren't afraid... Read more

Was this review helpful? 2 0

  • Aug 21
  • Footwear and Clothing
  • Old Town, Maine
  • Lc Lauren Conrad Solid Blazer
  • 4
  • 4
  • 54
  • REVIEW RATING 4/5

I always shop Kohls because of the great clothings, personnel and prices. Today, at checkout a canadian customer ahead of me had her expired 30% coupon honored per manager. When I approached the cashier I told her that I just threw my coupon out (30%) because it expired. She replied that she would not honor it anyways because I was not from Canada. This is shocking to me since I have been a... Read more

Was this review helpful? 0 3

Resolved

  • Aug 21
  • Supermarkets and Malls
  • Blaine, Minnesota
  • Kohls Cash
  • 3
  • 3
  • 69
  • REVIEW RATING 4/5

The little joke of Kohl's cash now means not a THING! Its now a coupon for $10 off $30. So instead of a free item at $10, (which is not the point, I normally use it to get a bigger item) But CASH use to mean CASH. Now its a coupon and guess what...Whatever other coupon you might have, like a reg coupon for $10 off $30(you can get anytime) don't work together!. So if you chose say a $38 item, and... Read more

Was this review helpful? 1 2

  • Aug 20
  • Other
  • Boca Raton, Florida
  • Warners Bras
  • 2
  • 2
  • 34
  • REVIEW RATING 4/5

I applied for a Kohls charge, then used it to make a purchase. I received an email from Kohls saying the order was shipped. It was shipped to an address that I have not lived at for 7 years, and it is in Massachusetts. I live in Florida. The app for the Kohls charge has my correct address. I registered the new card number under my correct address, so how do they manage to ship it to an old... Read more

Was this review helpful? 1 1
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