Kohls Complaints and Reviews

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Kohls
Main address: Kohl's Department Stores 53051 Menomonee Falls WI
(866) 887-8884, , customer.service@kohls.com
  • 391+13 mobile complaints
  • $35.8K claimed losses
  • $89 average
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  • From mobile
  • Kohls
  • 2 days ago
  • by anonymous
  • #539711

The cashier need to explain about the coupons reward card and to have a good altitude I never going back to buy there Add comment

     

  • 2 days ago
  • Health and Beauty
  • Poor Quality Product
  • 1
  • 1
  • 12

I did quite a bit of research before buying Cartier's Lune EDP (ie Parfum)2oz $100 from Kohls. They sent me Cartiers Lune EDT - worth $30 on Ebay. Perfume and tolette water are far apart in quality. I gave the product a very unfavorable review which went through but they pulled it and said it had to be resubmitted for reasons not provided. I did quite a bit of research before buying Cartier's... Read more

Was this review helpful? 0 1

     

  • Sep 25
  • Supermarkets and Malls
  • Doylestown, Pennsylvania
  • Store Working Hours
  • 3
  • 3
  • 46

My husband and I went to kohls last night and tried to open the door but it was locked so we tried 2 other doors and they were locked also. Sign says they are open until 10pm and it was only 9:45pm. What made us so mad was the fact the lady inside was locking the doors inside and gave us a crappy grin. The reason I went so late is bc my daughter called while I was out to see if I could stop and... Read more

Was this review helpful? 0 3

     

  • Sep 22
  • Supermarkets and Malls
  • Kohls Cash
  • 3
  • 3
  • 53

I placed an order just before midnight my time using a coupon and I should have received a substantial amount of kohls cash. Because the order didn't process in their system until after midnight I never received my automatically generated kohls cash email. When I called customer service they told me that they could see in the system that I placed the order before midnight but that there was... Read more

Was this review helpful? 0 0

     

  • Sep 21
  • Supermarkets and Malls
  • Late Payment Fees
  • 1
  • 1
  • 34

I had a small balance on my Kohl's card, and was recently two days late in making payment. I was shocked to see that, in response to this, Kohl's would charge a $25 late fee, and in disbelief when I later learned that they had REPORTED ME TO CREDIT AGENCIES for a single payment that was barely late! Yes, I understand that I am accountable to pay my bills on time, but Kohl's actions seem... Read more

Was this review helpful? 0 5

     

  • Sep 20
  • Supermarkets and Malls
  • Online Order Problems
  • 20

The Kohl's website generates an error every time I place an order. Generally the programmer will create error messages that tell you what is wrong so you can fix the problem... not Kohl's the error simply says: "There was an error committing the order". When I called to place the order they had the same problem. I was buying a gift off of a friends wedding registry and when I talked to them... Read more

Was this review helpful? 0 0

     

  • Sep 16
  • Supermarkets and Malls
  • Online Shopping
  • 1
  • 1
  • 58

Saturday after noon I did some online shopping with kohls placed one order bought 4 things got one email conformation , Sunday night I got 2 emails saying I bought the four things both with different conformation numbers. So I checked my kohls charge card, come to find out I was charged 3 times. It was 9pm on Sunday so it was to late to call so Monday morning I called and the women to spoke with... Read more

Was this review helpful? 2 0
  • From mobile
  • Kohls
  • Sep 15
  • by anonymous
  • #534573

Had phoned in a charge payment by the due date, but still was charged a late fee. Called customer service, the guy was rude, talked over me. Horrible, horrible customer service. Add comment

     

  • Sep 15
  • Supermarkets and Malls
  • Sunglasses Order
  • 2
  • 2
  • 39

I followed the instructions for the survey and ordered my free glasses but they weren't free I assumed that they were legitimate since it was from the Kohl's web site but they weren't. The survey said free glasses they did not say risk free it also also said it was only the shipping and handling I had to pay for in big letters it said glasses total 0.00 Shipping and Handling 5.99 but in the fine... Read more

Was this review helpful? 1 1

     

  • Sep 15
  • Supermarkets and Malls
  • Austin, Texas
  • Jennifer Lopez Bath Products
  • 1
  • 1
  • 26

After only three machine washings (not even on heavy duty) a plush beige Jennifer Lopez brand towel seam is ripping apart. This was not a cheap towel and it has been used gently only as a guest towel. I am sadly very unsatisfied and I will never buy this product again. The receipt is already tossed or I would return to Kohl's to let them see this. I think Kohl's needs to discontinue sales of the... Read more

Was this review helpful? 1 0
 
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