Kohls Complaints and Reviews

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Kohls
Main address: Kohl's Department Stores 53051 Menomonee Falls WI
(866) 887-8884, , customer.service@kohls.com
  • 371+11 mobile complaints
  • $26.9K claimed losses
  • $70 average
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  • From mobile
  • Kohls
  • 4 hours ago
  • by anonymous
  • #528510

I was treated very poorly. No one was able to assist me with a simple question. I was given a hard time when I tried to pay off my kohls charge card. Add comment

  • 1 day ago
  • Supermarkets and Malls
  • Concord, North Carolina
  • Rude Cashier
  • 1
  • 1
  • 15

I live in surfside beach in south Carolina and my mother and I were refused service by a cashier as we were checking out. The cashier then took two new customers while we waited in line. She was sooooooo rude!!! Read more

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  • Aug 27
  • Online Shopping
  • Online Order Double Charging
  • 3
  • 3
  • 24

I placed an order through khols website and when I would hit submit, I would be re-routed to the beginning of my order. I tried 3x to place my order without success.... Later, I discovered Khols had charged me for every attempted transaction! I received no confirmation or shipping info from Khols. I've called multiple departments, all of which pawn me off to the next #... This is theft, plain and... Read more

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  • Aug 24
  • Supermarkets and Malls
  • Newark, Scotland
  • Order Cancellation Process
  • 2
  • 2
  • 33

I had made an order online and had made a mistake in ordering too many of one thing and noticed it right after I had placed the order. I was late night shopping and this was before the call center was open. So when they opened I immediately called the 1-855 number on the website and asked if I could just simply cancel the order. No. The order was already in "fulfillment" before the call center... Read more

Was this review helpful? 1 3

  • Aug 22
  • Supermarkets and Malls
  • Missouri City, Texas
  • Receipt
  • 2
  • 2
  • 37

After checking out I was told I couldn't have a receipt due to a malfunction I asked if I could have a written receipt and was told to wait. I waited 30 minutes and when I asked for the manager a woman who identified herself as manager she said it wasn't her fault I couldn't have a receipt. She never offered to help. I told her that answer was unacceptable and she forced me out of store and... Read more

Was this review helpful? 1 0
  • From mobile
  • Kohls
  • Aug 20
  • by anonymous
  • #524049

Waiting for 45 minutes just to make a payment. Hate this place. Cutting up my card. Add comment

  • Aug 18
  • Supermarkets and Malls
  • Marana, Arizona
  • Product Price
  • 51

We were in there right before Christmas and saw glasses for half off. Well this store wasn't so smooth they LEFT the original price sticker on the box and then just stuck the new price OVER it, Which by the way the new price was DOUBLE. So we have stayed away from there for awhile. Today I thought well, i'll just see if they have what I need for a reasonable price. I found what I needed online... Read more

Was this review helpful? 1 2

  • Aug 15
  • Supermarkets and Malls
  • Late Fee Charge
  • 3
  • 3
  • 25

Charging customers a late fee of $35 dollars cause i paid two days after its totaly wrong Read more

Was this review helpful? 0 2

  • Aug 09
  • Supermarkets and Malls
  • Clothes Discount
  • 4
  • 4
  • 106

Kohls credit card #0325891661 11 Store # 0290 Terminal #0028 Transaction # 0077 Original date 08/09/14 void amount 29.53 We have been Kohls customer for 13 years now Me and my wife shop at Kohls mostly when we receive a 30% discount as We travel Overseas we carry clothes as gifts we were there this evening at the Glenview Illinois store at 7:37pm we had shopped for two pairs of pants at regular... Read more

Was this review helpful? 0 2

  • Aug 09
  • Supermarkets and Malls
  • Silver Necklace Discount
  • 4
  • 4
  • 86

Confirm your discounts: A while ago I purchased a 14 karat gold plated sterling silver necklace, it was 60% off plus an extra 15 off so that equals 75% percent off right? A couple days later I was bored so I went on the website and thought about buying the same necklace a different style( btw all these necklaces are the same price originally $50) I checked what the price would have been if I had... Read more

Was this review helpful? 0 1
 
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