2.5
  • Good deals2 votes
  • Pathetic2 votes
  • Layout of Store1 votes
  • Online ordering10 votes
  • Abusive cashier3 votes
  • Unreasonable staff3 votes
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  • Jan 25
  • Supermarkets and Malls
  • Winter Park, Florida
  • Kohls Card
  • 2
  • 2
  • 56
  • REVIEW RATING 4/5

I've been struggling a little financially the last 3 months and my Kohl's card payment was more than 30 days late this month for the first time. When I received the alert I called them after making my payment and asked them if they would remove the negative remark from my credit report and was told no. I called back and asked to speak to a Manager to make the same request and was told no again.... Read more

Was this review helpful? 0 2

  • Jan 20
  • Supermarkets and Malls
  • Kohls Card
  • 3
  • 3
  • 58
  • REVIEW RATING 4/5

I applied for a Kohl's card the last time I was there after being asked so many times. Well things went well until I logged on to pay my bill and was told that I had to call and speak to a representative to pay with my debit card. When I called them I was then told that I would be charged $10 for a service fee. Then was told that even if I paid my bill in store with my debit card I would still be... Read more

Was this review helpful? 1 1

  • Jan 19
  • Footwear and Clothing
  • Blouse
  • 1
  • 1
  • 50
  • REVIEW RATING 4/5

Needed to return a twoblouses items bought yesterday and got Kohl's cash. Had my receipt. Searched and found a two blouses I like better on me. Went to the customer service line....waited and waited since there was only one person servicing. Line got bigger. Another customer service came to help. Waited for my turn. Finally, called up to counter and presented my receipt and told the woman... Read more

Was this review helpful? 2 0

  • Jan 17
  • Supermarkets and Malls
  • Return Policy
  • 2
  • 2
  • 74
  • REVIEW RATING 4/5

Kohl's cash is not a good deal if you have to return things! I bought $224 dollars in merchandise for Christmas presents, $30 dollars of which was Kohl's cash. So, I actually spent $194 cash. I needed to return what I bought. I knew they would take the $30 Kohl's cash back, of course, but I fully expected a full return of the cash ($194) I actually paid. They deducted the $30 Kohl's cash and... Read more

Was this review helpful? 1 2

  • Jan 14
  • Supermarkets and Malls
  • Sussex, Wisconsin
  • Package
  • 35
  • REVIEW RATING 4/5

And when I communicated this to them via email, they said that it is my problem not theirs. That is, it is my responsibility to contact the carrier (FedEx and Post Office) and file claims with them. So I am out $60 because my package never came. They refused to either re-ship the order or refund my money. I will never buy from them again. They are the shipper and are responsible for making sure... Read more

Was this review helpful? 1 0
  • From mobile
  • Kohls
  • Jan 13
  • by anonymous
  • #581952

Thank you Kohls for allowing someone to purchase $300 worth of merchandise on my debit card. Thank you for not having security in place that checks the name and address of the card holder to try and help prevent this kind of fraud. Now i know that anyone with my card number can go on a shopping spree on my dime!!! WTF hope Ramon Baez enjoys the 14 pair of Nike Benassi Sandals in a womans size 8 Add comment

  • Jan 12
  • Supermarkets and Malls
  • Raleigh, North Carolina
  • Return Policy
  • 13
  • 13
  • 89
  • REVIEW RATING 4/5

I just found out that Kohl's is a joke and they train their employees to LIE to customers! I recently visited a store to return some items. I didn't have a receipt and paid cash and was told that they wouldn't refund the amount of the items at their current prices. The "rep" said that I could only get the lowest sale price within the last 13 weeks. She had the audacity to tell me that the lowest... Read more

Was this review helpful? 1 5

  • Jan 12
  • Shopping
  • Mahopac, New York
  • Gift Card
  • 36
  • REVIEW RATING 3/5

Ordered an e Gift Card from Kohls.com. Unfortunately, when the ecard arrived, the card number and PIN were not visible. I called customer service; a representative on the phone resent the ecard several times, but the problem did not get fixed. So, I cancelled the card, and the gentleman insisted that a refund would be issued. Well, I called the next day to check. They guy NEVER REQUESTED THE... Read more

Was this review helpful? 1 0

I shop on kohls.com often. I noticed the prices advertised are not the prices that show up in your shopping cart. When I called to question the difference in the prices I was told there is a problem with the web site. The item featured at the sale price is no longer available. This is false advertising and the sales clerks are scripted to uphold this policy Add comment

  • Jan 09
  • Furniture and Decor
  • Roanoke, Virginia
  • Comforter Set
  • 61
  • REVIEW RATING 4/5

This is the only way I could get satisfaction by relating what Horrendously Horrible bungling service you can expect from this company. If I'd read Kohls online reviews I would NEVER have placed the order or expected anything CLOSE to great things from these people.I ordered this comforter set on 12/12 for a Christmas gift for my Grandson. The page clearly stated "Comforter Set" the price was... Read more

Was this review helpful? 1 0

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