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Kohls

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The company was started in 1962 by the Kohl family in Milwaukee, Wisconsin. Originally it was a department store. The company is headquartered in Menomonee Falls, Wisconsin. The online store was launched in 1998. The company offers its customers a wide range of goods - shoes & accessories for women, men and children, apparel, as well as home products like bedding, small electrics, luggage and the like.

Among the brands offered at Kohl's are Columbia Sportswear Company, KitchenAid, Lee, Levi's, Vanity Fair and many others. There are over 900 stores all over the United States and the network continues to extend. The stores are located in suburban areas.
Please try to contact Kohls Customer Service directly prior to posting any complaints on this site.

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Kohls Reviews

Anonymous
Kohls - Kohl's, ugh
5.0 Kohl's Department Stores N56 W17000 Ridgewood Drive Menomonee FallsWI 53051 (866) 887-8884 http://www.kohlscorporation.com/customer_service/customerservice_home.html

I approached the cashier with an item that I wanted to purchase and a 30% coupon that my mom gave me. When I presented the coupon to the cashier she informed me this coupon could o...

#317715
May 10, 2012
68

Ccustomer2
Kohls - Humiliation
5.0 Kohl's Department Stores N56 W17000 Ridgewood Drive Menomonee FallsWI 53051 (866) 887-8884 http://www.kohlscorporation.com/customer_service/customerservice_home.html

Review for kohls - sunset valley, Austin, TX I had one of the worst experience in this Kohl's recently. If you are shopping or planning to go shop here, you should r...

#315630
Apr 30, 2012
136

Rmcmeans
Kohls has refused an order but billed my account
5.0 Kohl's Department Stores N56 W17000 Ridgewood Drive Menomonee FallsWI 53051 (866) 887-8884 http://www.kohlscorporation.com/customer_service/customerservice_home.html

I attempted to place an order with Kohls online. The order system told me there was a problem with the billing address I had given them and to check with the credit card company to...

#313758
Apr 21, 2012
89

Rubarb
Kohls - Not giving you what you order
5.0 Kohl's Department Stores N56 W17000 Ridgewood Drive Menomonee FallsWI 53051 (866) 887-8884 http://www.kohlscorporation.com/customer_service/customerservice_home.html

I ordered a J ersey from Kohls.com when it came I got A different jersey I thought that maybe they sent the wrong one the bar code said the code for the one I got but not what I o...

#313201
Apr 18, 2012
74

Anonymous
Kohls - Kohl's in Lake Zurich, IL. Would not cash check for 10 year customer.
5.0 Kohl's Department Stores N56 W17000 Ridgewood Drive Menomonee FallsWI 53051 (866) 887-8884 http://www.kohlscorporation.com/customer_service/customerservice_home.html

April 18, 1012 I purchased $146.89 in children's clothing at the Kohl's in Lake Zurich, IL. I paid with a check as I have for the past 10 years, presented with my State ID which n...

#313145
Apr 18, 2012
144

Llgolfer
Kohls Department Store
5.0 Kohl's Department Stores N56 W17000 Ridgewood Drive Menomonee FallsWI 53051 (866) 887-8884 http://www.kohlscorporation.com/customer_service/customerservice_home.html

In December I got a call from Kohls telling me I was 30 days late in paying my bill. I check everywhere and could not find my bill. I never received a paper statement. They told...

#312957
Apr 17, 2012
117

Pgnlady
Kohls - Credit card scam
5.0 Kohl's Department Stores N56 W17000 Ridgewood Drive Menomonee FallsWI 53051 (866) 887-8884 http://www.kohlscorporation.com/customer_service/customerservice_home.html

I went school shopping at Kohls to get my son some new clothes. I signed up for their credit card offer so I could get the discount, then I promptly paid it off. I paid the entir...

#311393
Apr 11, 2012
205

Kjf
Kohls - Returned Something and They CHARGED My Card
5.0 Kohl's Department Stores N56 W17000 Ridgewood Drive Menomonee FallsWI 53051 (866) 887-8884 http://www.kohlscorporation.com/customer_service/customerservice_home.html

So yesterday I went to Kohl's in Walpole, MA to exchange a bracelet for a smaller size. I give the women my receipt and she says she cannot do an even exchange because the smaller...

#310700
Apr 08, 2012
180

Christin...
Kohls - My Injury at Kohl’s… Kohl’s doesn’t care!
5.0 Kohl's Department Stores N56 W17000 Ridgewood Drive Menomonee FallsWI 53051 (866) 887-8884 http://www.kohlscorporation.com/customer_service/customerservice_home.html

I was at the Kohl's in Campbell, CA back in December 2011. While trying on pants, a broken alarm sensor ripped open the back of my leg about 8 inches long and very deep. The...

#309709
Apr 03, 2012
242

Yank2514
Kohls - Employee giving insight
5.0 Kohl's Department Stores N56 W17000 Ridgewood Drive Menomonee FallsWI 53051 (866) 887-8884 http://www.kohlscorporation.com/customer_service/customerservice_home.html

I see that a lot of you are having problems with shopping experiences, billing issues, etc. I am a Customer Service Associate for a very high volume store in NY. I have been with...

#308416
Mar 29, 2012
358

Kimkev
Kohls - Didnt respect a price that indicated.
5.0 Kohl's Department Stores N56 W17000 Ridgewood Drive Menomonee FallsWI 53051 (866) 887-8884 http://www.kohlscorporation.com/customer_service/customerservice_home.html

I was shopping around and found a blouse (daisy Fuente) well saw a sing that said 50% off and the blouse was 40dlls which makes the blouse to be on sale for 20, and then another si...

#307376
Mar 24, 2012
232

Kcmar262
Kohls - Disappearing diamond wedding rings at Kohl's!!??
5.0 Kohl's Department Stores N56 W17000 Ridgewood Drive Menomonee FallsWI 53051 (866) 887-8884 http://www.kohlscorporation.com/customer_service/customerservice_home.html

My fiance and I are getting ready for our wedding in June 2012 and have had a horrible experience with Kohl's.We purchased the first ring at the Shawnee Mission store'...

#306821
Mar 22, 2012
232

BettyElyse
Kohls - Kohl's checkout associate was rude and uncooperative
5.0 Kohl's Department Stores N56 W17000 Ridgewood Drive Menomonee FallsWI 53051 (866) 887-8884 http://www.kohlscorporation.com/customer_service/customerservice_home.html

Went to Kohl's in Surprise, AZ on "Cactus Rd" to purchase memory foam bed topper for me and mattress pad for my daughter. The cashier said it was the same transaction, even th...

#304833
Mar 14, 2012
318

Anonymous
Kohls - This is not a complaint - it is a kudos - but didn't know where to post!!
5.0 Kohl's Department Stores N56 W17000 Ridgewood Drive Menomonee FallsWI 53051 (866) 887-8884 http://www.kohlscorporation.com/customer_service/customerservice_home.html

May not be sending this comment to the right place, but still felt I had to send it somewhere. I have been a Kohl's faithful customer for many years. I spend literally thousan...

#301934
Mar 03, 2012
366

Terrysmo...
Kohls - DO NOT OPEN ACCOUNT AT KOHL'S
5.0 Kohl's Department Stores N56 W17000 Ridgewood Drive Menomonee FallsWI 53051 (866) 887-8884 http://www.kohlscorporation.com/customer_service/customerservice_home.html

Will never shop at Kohl's again. Opened up a charged card on JAN 5 2012. received the bill on FEB 16 2012, on bill said due FEB 18, 2012 ( 2 whole days to pay bill) on FEB 24, ...

#300686
Feb 27, 2012
362

Anonymous
BIG MISTAKE....DO NOT REGISTER AT Kohls
5.0 Kohl's Department Stores N56 W17000 Ridgewood Drive Menomonee FallsWI 53051 (866) 887-8884 http://www.kohlscorporation.com/customer_service/customerservice_home.html

Went to Kohls to register for Bridal Reg. and of course after waiting a long time I find out that no one charged the 5 hand held scanners so I asked them to call another Kohls to m...

#299106
Feb 21, 2012
331

Dallaske...
Kohls - Kohl's "Diamond" Department is a Complete Con to Get You're Money
5.0 Kohl's Department Stores N56 W17000 Ridgewood Drive Menomonee FallsWI 53051 (866) 887-8884 http://www.kohlscorporation.com/customer_service/customerservice_home.html

On December 25th 2010, my then boyfriend proposed to me. The ring was beautiful, a bit big but beautiful. I got compliments on it daily. However, when we did decide to re-size it, ...

#295751
Feb 09, 2012
579

Ewuswit
Horrible experience Kohls
5.0 Kohl's Department Stores N56 W17000 Ridgewood Drive Menomonee FallsWI 53051 (866) 887-8884 http://www.kohlscorporation.com/customer_service/customerservice_home.html

I had an extremely frustrating experience with one of your assistant managers at the Kohls Santa Clara store. He was working at the cashier. When I told him that I usually get 15% ...

#294715
Feb 05, 2012
455

Fishstixs
Kohls - inflated prices and zero service
5.0 Kohl's Department Stores N56 W17000 Ridgewood Drive Menomonee FallsWI 53051 (866) 887-8884 http://www.kohlscorporation.com/customer_service/customerservice_home.html

I took my 4 year old son and 5 year old daughter to our kohls in Lees Summit, MO for new tennis shoes. It was a week night and the store was slow. I literally had to scrounge throu...

#291757
Jan 25, 2012
505

Anonymous
Kohls - HORRIBLE LACK OF EMPLOYEES/NO ONE AROUND TO HELP!
5.0 Kohl's Department Stores N56 W17000 Ridgewood Drive Menomonee FallsWI 53051 (866) 887-8884 http://www.kohlscorporation.com/customer_service/customerservice_home.html

SUNDAY TODAY A VERY BUSY SHOPPING DAY AS I WENT FROM AISLE THROUGH AISLEDEPARTMENT THROUGH DEPARTMENT NO EMPLOYEES NONE WERE SEEN NO EMPLOYEES TO ASSIST ANS...

#291033
Jan 22, 2012
393

LovelyCh...
Kohls - Don't Use Kohl's Cash!
5.0 Kohl's Department Stores N56 W17000 Ridgewood Drive Menomonee FallsWI 53051 (866) 887-8884 http://www.kohlscorporation.com/customer_service/customerservice_home.html

Kohl's cash is such a rip off. Do not use it unless you are 100% sure you do not need to return anything. I had placed two online orders which qualified me for $20 in Kohl's cash. ...

#290535
Jan 20, 2012
581

Anonymous
Kohls - Rude Ross Employees
5.0 Kohl's Department Stores N56 W17000 Ridgewood Drive Menomonee FallsWI 53051 (866) 887-8884 http://www.kohlscorporation.com/customer_service/customerservice_home.html

I went to Ross store #599 located in burleson, Texas. I took three girls, all 16 yrs old, to shop for dresses. As soon as we walked in the store I went to the bathroom, located rig...

#289113
Jan 14, 2012
456

Lisahone...
Kohls - DO NOT SHOP AT KOHL'S!!
5.0 Kohl's Department Stores N56 W17000 Ridgewood Drive Menomonee FallsWI 53051 (866) 887-8884 http://www.kohlscorporation.com/customer_service/customerservice_home.html

My daughter and I shop at Kohl's at lease 4-5 times a year. I have a Kohl's charge to receive the "discounts" they give me when you make purchases with the account. I paid my bala...

#288866
Jan 13, 2012
486

Babydoll75
Kohls - Horrible Customer Servcie
5.0 Kohl's Department Stores N56 W17000 Ridgewood Drive Menomonee FallsWI 53051 (866) 887-8884 http://www.kohlscorporation.com/customer_service/customerservice_home.html

I purchased a watch from Kohl's for my husband for Christmas. I found out that it wasn't the one he wanted. The next day I took it back. Kohl's didn't carry the on...

#284330
Dec 27, 2011
469

Anonymous
Kohls - Trying to exchange baby clothes for a smaller size!
5.0 Kohl's Department Stores N56 W17000 Ridgewood Drive Menomonee FallsWI 53051 (866) 887-8884 http://www.kohlscorporation.com/customer_service/customerservice_home.html

Kohls off Durango and 215 is absoutly ludicrous.. I tried to exchange baby clothes for a smaller size with the receipt and they said it had to be even exchange if it cost 30$ the o...

#284081
Dec 26, 2011
448

Steveooo1
First and Last time shopping at Kohls
5.0 Kohl's Department Stores N56 W17000 Ridgewood Drive Menomonee FallsWI 53051 (866) 887-8884 http://www.kohlscorporation.com/customer_service/customerservice_home.html

Bought a leather coat as Christmas present on line. Order went thru.Next get e-mail order cancelled nothing taken out of my account.Look up my account 138 and some change taken out...

#283826
Dec 24, 2011
413

Anonymous
Kohls - Employee at Kohl's store #475 in McHenry
5.0 Kohl's Department Stores N56 W17000 Ridgewood Drive Menomonee FallsWI 53051 (866) 887-8884 http://www.kohlscorporation.com/customer_service/customerservice_home.html

Our McHenry store, like most retail clothing stores, are mostly employed by women. There is a recent seasonal hire (Scott) who spends most of his time talking to and flirting with ...

#283150
Dec 21, 2011
590

Anonymous
Kohls - Kohl's Cash
5.0 Kohl's Department Stores N56 W17000 Ridgewood Drive Menomonee FallsWI 53051 (866) 887-8884 http://www.kohlscorporation.com/customer_service/customerservice_home.html

Recently purchased a Kurig Elite Brewer. No issues with receiving my order or replying to my six e-mails. I have not, to this date, received an e-mail with my Kohl's Cash $30...

#282576
Dec 19, 2011
507

Anonymous
Kohls - Poor service deseptive advertising
5.0 Kohl's Department Stores N56 W17000 Ridgewood Drive Menomonee FallsWI 53051 (866) 887-8884 http://www.kohlscorporation.com/customer_service/customerservice_home.html

I visited your store on Highway 6 in Sugar land Store #553 on 12/13/2011 at about 3:00PM. This was one of the worst shopping experience that I have had my 65 years. This was a revi...

#282217
Dec 17, 2011
439

Ynjones78
Kohls - Order never received
5.0 Kohl's Department Stores N56 W17000 Ridgewood Drive Menomonee FallsWI 53051 (866) 887-8884 http://www.kohlscorporation.com/customer_service/customerservice_home.html

I placed an order on Kohls.com & never received it. I called customer service to check the status, and was told that apparently it never shipped. I was given the option of reorderi...

#281730
Dec 15, 2011
421
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