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Kohls

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The company was started in 1962 by the Kohl family in Milwaukee, Wisconsin. Originally it was a department store. The company is headquartered in Menomonee Falls, Wisconsin. The online store was launched in 1998. The company offers its customers a wide range of goods - shoes & accessories for women, men and children, apparel, as well as home products like bedding, small electrics, luggage and the like.

Among the brands offered at Kohl's are Columbia Sportswear Company, KitchenAid, Lee, Levi's, Vanity Fair and many others. There are over 900 stores all over the United States and the network continues to extend. The stores are located in suburban areas. Please try to contact Kohls Customer Service directly prior to posting any complaints on this site.

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Kohls Complaints & Reviews

Kohls Reviews

Anonymous
BIG MISTAKE....DO NOT REGISTER AT Kohls

Went to Kohls to register for Bridal Reg. and of course after waiting a long time I find out that no one charged the 5 hand held scanners so I asked them to call another Kohls to m...

#299106
Feb 21, 2012
15

Dallaske...
Kohls - Kohl's "Diamond" Department is a Complete Con to Get You're Money

On December 25th 2010, my then boyfriend proposed to me. The ring was beautiful, a bit big but beautiful. I got compliments on it daily. However, when we did decide to re-size it, ...

#295751
Feb 09, 2012
142

Ewuswit
Horrible experience Kohls

I had an extremely frustrating experience with one of your assistant managers at the Kohls Santa Clara store. He was working at the cashier. When I told him that I usually get 15% ...

#294715
Feb 05, 2012
109

Fishstixs
Kohls- inflated prices and zero service

I took my 4 year old son and 5 year old daughter to our kohls in Lees Summit, MO for new tennis shoes. It was a week night and the store was slow. I literally had to scrounge throu...

#291757
Jan 25, 2012
137

Anonymous
Kohls - HORRIBLE LACK OF EMPLOYEES/NO ONE AROUND TO HELP!

SUNDAY TODAY A VERY BUSY SHOPPING DAY AS I WENT FROM AISLE THROUGH AISLEDEPARTMENT THROUGH DEPARTMENT NO EMPLOYEES NONE WERE SEEN NO EMPLOYEES TO ASSIST ANS...

#291033
Jan 22, 2012
134

LovelyCh...
Kohls - Don't Use Kohl's Cash!

Kohl's cash is such a rip off. Do not use it unless you are 100% sure you do not need to return anything. I had placed two online orders which qualified me for $20 in Kohl's cash. ...

#290535
Jan 20, 2012
198

Anonymous
Kohls - Rude Ross Employees

I went to Ross store #599 located in burleson, Texas. I took three girls, all 16 yrs old, to shop for dresses. As soon as we walked in the store I went to the bathroom, located rig...

#289113
Jan 14, 2012
190

Lisahone...
Kohls - DO NOT SHOP AT KOHL'S!!

My daughter and I shop at Kohl's at lease 4-5 times a year. I have a Kohl's charge to receive the "discounts" they give me when you make purchases with the account. I paid my bala...

#288866
Jan 13, 2012
212

Babydoll75
Kohls - Horrible Customer Servcie

I purchased a watch from Kohl's for my husband for Christmas. I found out that it wasn't the one he wanted. The next day I took it back. Kohl's didn't carry the on...

#284330
Dec 27, 2011
251

Anonymous
Kohls - Trying to exchange baby clothes for a smaller size!

Kohls off Durango and 215 is absoutly ludicrous.. I tried to exchange baby clothes for a smaller size with the receipt and they said it had to be even exchange if it cost 30$ the o...

#284081
Dec 26, 2011
210

Steveooo1
First and Last time shopping at Kohls

Bought a leather coat as Christmas present on line. Order went thru.Next get e-mail order cancelled nothing taken out of my account.Look up my account 138 and some change taken out...

#283826
Dec 24, 2011
214

Anonymous
Kohls - Employee at Kohl's store #475 in McHenry

Our McHenry store, like most retail clothing stores, are mostly employed by women. There is a recent seasonal hire (Scott) who spends most of his time talking to and flirting with ...

#283150
Dec 21, 2011
310

Anonymous
Kohls - Kohl's Cash

Recently purchased a Kurig Elite Brewer. No issues with receiving my order or replying to my six e-mails. I have not, to this date, received an e-mail with my Kohl's Cash $30...

#282576
Dec 19, 2011
266

Anonymous
Kohls - Poor service deseptive advertising

I visited your store on Highway 6 in Sugar land Store #553 on 12/13/2011 at about 3:00PM. This was one of the worst shopping experience that I have had my 65 years. This was a revi...

#282217
Dec 17, 2011
236

Ynjones78
Kohls - Order never received

I placed an order on Kohls.com & never received it. I called customer service to check the status, and was told that apparently it never shipped. I was given the option of reorderi...

#281730
Dec 15, 2011
233

Mrs. Prado
Kohls - Manager

Yesterday my two year old daughter and I went shopping with my sister. During the time we were at the store I continuously asked my daughter to sit in the cart.I told her she needs...

#280973
Dec 12, 2011
356

Anonymous
Kohls - No e-mail for Kohl's cash sent. Customer Service.

On 11/27 I placed large a order over the phone. I was told I had earned $60 in Kohl's cash and would receive an e-mail with all the info needed to redeem it between 11/28 & 12/...

#280019
Dec 08, 2011
249

Mah2
Kohls - Kohl's

I returned some items from last year to Kohl's dept store with my receipt, that I had purchased on my credit card. The associate said that she had to process it as a return without...

#279383
Dec 05, 2011
300

Anonymous
Kohls cash

I did a large purchase at a Kohls store on black Friday, using a 15% of coupon, no problem with this part of the story. I earned $105.00 in Kohls cash and went to the store yester...

#278477
Dec 01, 2011
441

Saint_123
Kohls - Worst customer servicing and processing norms...

So I decide to make one purchase this black friday and thanks to kohls system and lousy customer service my account sits at a healthy -45 dollars over the last 4 days. How? ...

#277906
Nov 28, 2011
227

Carolcowan
Kohls - Unprofessional instore employee practice

Today my daughter and i chose a nike running shoe that was advertised as 29.99,got to register and it was wrung up as 65.99.Cashier called a Jerome in cutomer service to verify pri...

#277264
Nov 25, 2011
377

Anonymous
Kohls - Kohl's return policy rip off

Today I went with my sister to Kohl's in Shamokin Dam. She had made a purchase previously using her Kohl's credit card and earned Kohl's "cash". On a second visit used ...

#275158
Nov 15, 2011
648

Anonymous
Kohls - Kohl's return policy rip off

I went to Kohl's in Shamokin Dam, PA today with my sister. She needed to return items she had purchased by using her Kohl's credit card. She earned Kohl's "cash" from t...

#275152
Nov 15, 2011
427

Anonymous
Kohls - Kohl's Cash

I will just vent ....to get it off my chest because I never read the fine print on the Kohl's "cash" before. The deceiving part is that they call it "Cash" My wife and I spen...

#275098
Nov 15, 2011
438

Alwaysun...
Kohls - The story of An Unethical Corporation

I purchased a pair of boots online from Kohl's on 11/3/11. I was sent a e-mailing on 11/5/11 that the item that I ordered was cancelled without any explanation. Annoyed I called cu...

#273211
Nov 06, 2011
358

Anonymous
Kohls - Gift order split up for delivery without notice to me

I ordered a gift to be delivered and the order was randomly split up to be delivered on different days. I was not notified of this delivery mix up by Kohls and will never order fr...

#272150
Nov 01, 2011
732

Unhappyi...
Kohls.com has horrible customer service

Do not order from Kohls.com. I found the same item on another website hours after placing the order on Kohls.com at night. I tried to log into my account on Kohls.com to cancel m...

#271429
Oct 29, 2011
414

Anonymous
Kohls Cash

I am referring to the Kohls Cash. You are treating it like a coupon the way the transaction shows on receipt..The 30% should be applied to the total, then do the Kohls Cash. I th...

#271193
Oct 28, 2011
416

Anonymous
Kohls - Accused of shoplifitng.

So my friend and I, for the first time ever, decided to shoplift from Kohls. What did we take?? Two shirts, full price value, hers were $36 and mine were $42. Both under $50. They ...

#270633
Oct 26, 2011
698

Betty Tr...
Kohls - 30% versus cash back awards

I do ot usually respond to surveys but this morning I had a very unpleasant experience when visiting my Kohl's store in Effingham. I was embarrassed at check out an people whe...

#265209
Sep 30, 2011
412
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For some people store is like a paradise. A store is a retail establishment selling items to the public. There are different types of stores: department stores, shops, retail outlets, boutiques, department stores, chain stores, emporiums, supermarkets, superstores and megastores. Shopping is a unique way to spend time. Nothing can upset us more or vice versa, makes us the happiest people in the world. And it is all not about things you buy, but about the mood and the feeling of pleasure these things bring you. And sometimes even some grocery products bought in a food store mixed with good customer service and nice place to shop can turn into perfect shopping experience. People say that money cannot buy happiness. But our lives prove the opposite. And stores can prove it sometimes.

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