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  • Customers like
    • Good deals3
    • Pathetic3
    • Zero3
  • Customers don't like
    • Online ordering14
    • Unreasonable staff8
    • Management6

  • 2 days ago
  • Supermarkets and Malls
  • Kohls Charge
  • 17
  • REVIEW RATING 4/5

July 13th 2015 I paid off the balance on our Kohls charge.I also cancelled the upcoming 7/28 payment since it was now paid off.On 7/27 Kohls says they took a $200 payment and then charged me $25 for check reversal.They never tried to take a payment,it was make believe.1st,no payment on 7/27 was scheduled(paid off 7/13)and we had over 60K in our checking account.It surely would have been... Read more

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  • 2 days ago
  • Supermarkets and Malls
  • Saint Charles, Missouri
  • 1
  • 1
  • 19
  • REVIEW RATING 3/5

I am a former employee of kohls. And I can tell you that i would never recommend working there. You are not treated fair and never told thank you for your hard work. Your only treated right If your good at getting credit card sign ups. Kohls associates are treated like *** from customers who think they deserve something. Your coupon expired 6 months ago and wonder why we don't take... Read more

Was this review helpful? 0 1

  • Jul 31
  • Shopping
  • Saint Paul, Minnesota
  • 3
  • 3
  • 30
  • REVIEW RATING 3/5

You buy several items and then go to store to return some of them. You do not get a full refund because they subtract a "transaction fee" from your refund. I asked customer service person about this and she said it was because I received a discount on an item. I didn't remember this so looked up order when I got home. I had a 30% certificate rec'd in the mail which I used for all the... Read more

Was this review helpful? 0 3

  • Jul 31
  • Other
  • Aurora, Colorado
  • 1
  • 1
  • 28
  • REVIEW RATING 4/5

I was at Kohl's ( 1350 S Ironton St Unit 130 Aurora, CO 80012) last night (7/30/15) approximately around 9p, to pay the balance off of my credit card. I stood in line at the front cash registers, with a line of people behind me. One of the relief cashiers (skinny blonde) waited on one customer, taking an excessive amount of time. And then after finishing the transaction, she decided to walk... Read more

Was this review helpful? 0 3

  • Jul 31
  • Customer Service
  • Bel Air, Maryland
  • 2
  • 2
  • 20
  • REVIEW RATING 2/5

Kohl's has a boiler room doing robocalls to my phone every morning about 9:40 AM. They say to call them, or it blips or it gets cut off --- very confusing and incompetent. I finally called ALLLL the numbers and got somebody to say that my husband had missed a payment of $128.18 ten days ago. What, a small sum in little more than a week and they start daily harassment collection calls? I'll never... Read more

Was this review helpful? 0 3

  • Jul 28
  • Footwear and Clothing
  • Langhorne, Pennsylvania
  • Nike Flex Experience Run 3 Running Shoes
  • 31
  • REVIEW RATING 4/5

I placed an order online from Kohls.com for a pair of sneakers for my teen son. Waited until I was suppose to receive them, 10 days, but fed ex kept saying it received the shipping label but not the ok to pick up from warehouse in Tx. Called customer service to find out where my item is. The first rep told me she would look into and they would get back to me, called back and the other rep (and a... Read more

Was this review helpful? 3 0

  • Jul 28
  • Supermarkets and Malls
  • Cloquet, Minnesota
  • 16
  • REVIEW RATING 3/5

Kohls.com sends the wrong things when you order online and you don't get what you really ordered. I had bought 3 pairs of shoes off of kohls.com and what I got was not what I paid for I got my husband a pair of shoes which was the only thing that was right on the order I had also got a pair of shoes for my daughter I ordered a size 9 and I got a size 6 and it was way to small and I had got a pair... Read more

Was this review helpful? 1 0

  • Jul 27
  • Shopping
  • Portland, Oregon
  • 52
  • REVIEW RATING 4/5

I'm an avid shopper of Kohl's because of their promotions, discounts & coupons & plus it's nearby but today would be the last day I'll shop in this store! So I went shopping today for new pants. It took me awhile to find the right fit for me. The lady whom assist me seem to have a bigger position than the other cashiers. I nicely approach her to assist me with my items. I told her that I... Read more

Was this review helpful? 0 0

  • Jul 24
  • Online Shopping
  • Chino Hills, California
  • Kohls Online Order
  • 35
  • REVIEW RATING 4/5

Ordered $140 worth of items online with standard shipping to a Los Angeles address...Fedex tracking showed it had yet to be received by them from Khols for 3 weeks. (2 weeks after it was supposed to arrive) Called Khols, they said it was probably lost in transit and to talk to Fedex. called Fedex, they said it had yet to be received by them and Khols still had it in their possession. Khols... Read more

Was this review helpful? 2 0

  • Jul 19
  • Customer Service
  • Omaha, Nebraska
  • Kohls Exchange Policy
  • 71
  • REVIEW RATING 3/5

I have been a good customer and enjoyed Kohls for a very long time. I went in to return sportswear and didn't have a receipt, and the first lady I went to said go get something up to 44$ and it would be fine. I came back with 36$ of merchandise and was told it has to be one item at 44$ from another sales associate. There was nothing we could find similar to these pants so we left and I won't be... Read more

Was this review helpful? 0 4

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